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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

September 17, 2016

John Delgado John was really kind and gave me great service! He listened to what I was looking for and got it! Definitely great customer service. Highly recommend! More

by earenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Sep 21, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to review us and let us know about your recent experience with our dealership. Your kind comments are greatly appreciated by John and all of us at DCH Paramus Honda. Please reach out to us anytime if we can be of service to you in the future in any capacity. Sincerely, Wael Yunes

September 17, 2016

Good Service Mr. Alex Bernabe has been our Sale Person for a while now and this is our second car from Honda Dealership. We received good service we got the car wi More

by Momsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

DCH Paramus Honda responded

Thank so much for letting us know how your visit to our dealership went. I am so glad to hear that you were pleased with the level of service that Alex provided you. We really appreciate you coming back to see us and hope that you will let us know if we can ever be of assistance to you in the future in any way. Enjoy your Honda! Sincerely, Wael Yunes

September 14, 2016

Time consuming but well worth it I was looking for a decent certified car for my children and I, but also didn't want to pay an arm and a leg. Aron sure helped me out. He did everythi More

by Ajaliya2929!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Varela
Sep 15, 2016 -

DCH Paramus Honda responded

Thanks for letting us know this valuable information about your recent experience with our dealership. Your kind comments about Aron are greatly appreciated. It means a lot to us to know that you were pleased with the level of service that you received. Thank you for making the decision to come to DCH Paramus Honda, and if you or your family ever need assistance in the future please reach out to us anytime. Sincerely, Wael Yunes

September 13, 2016

Great experience My experience with the staff at dch Paramus Honda was one of the best vehicle buying experiences I've ever had. John was very professional, friendly More

by Maricard12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Sep 13, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to give us this great feedback about your recent visit to our dealership. I am so glad that John was able to help you with any questions and that you were happy with your experience. Thank you for coming to see us, and if we can help you in the future in any way, please let us know. Sincerely, Wael Yunes

September 13, 2016

Highly Recommended Our first time leasing a new car (2016 Honda Pilot) and Hamad made the entire process quick, easy and smooth. He patiently answered all our myriad que More

by DebbieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

DCH Paramus Honda responded

Thank you so much for writing this review. We love hearing from our customers, and I am so happy to know that you were pleased with the service that you received from Hamad and our dealership. Thanks for choosing DCH Paramus Honda for your first car lease experience. Please let us know if we can ever be of service to you in the future in any way. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes

September 13, 2016

Awesome Customer Service and deal!! I went to the dealership looking to lease a car and ended buying a used car since it ended up being a great deal. The customer service I experienced w More

by JessyJ318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Varela, Edwin Torres
Sep 15, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to provide us with this great feedback about your recent visit to our dealership. I am really happy to hear that Edwin and Aron were able to help you and made your experience a stress free one as it always should be :) We really appreciate you coming to see us, and I hope that you will reach out to us should you ever need assistance in the future in any capacity. Sincerely, Wael Yunes

September 12, 2016

Informative and Genuine All questions were answered while giving objective feedback towards our oruchase options. We felt like there was a genuine undertone to everything giv More

by Alexander Malandrenias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Yunes, John Delgado, Christian Graciano
Sep 12, 2016 -

DCH Paramus Honda responded

Thank you so much for this great review. We really appreciate the 5 star rating and especially your kind comments about our dealership. It means a lot to us to hear from our customers, and I am so glad that you were happy with the level of service that you received. Please let us know if we can help you with anything in the future. Thanks for coming to DCH Paramus Honda! Sincerely, Wael Yunes

September 12, 2016

AMAZING FIRST TIME EXPERIENCE It was my first time purchasing a new car and working with John Delgado made that experience stress free and awesome. From the moment I walked in John More

by OrlandoRiveraJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Sep 13, 2016 -

DCH Paramus Honda responded

Thanks for this awesome review and 5 star rating! Your comments really mean a lot to us, and it makes our day to know that your first car buying experience was an amazing one. We know how important a decision this is, and your satisfaction is very important. Thank you for this great feedback, and if we can ever be of assistance to you in the future, please don't hesitate to reach out to us anytime. Enjoy your Honda Civic! Sincerely, Wael Yunes

September 10, 2016

Liars This dealer is completely unethical in ther business practices. BUYER BEWARE. I have nothing good to say about this dealership and in no way would I r More

by 767911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz
Sep 16, 2016 -

DCH Paramus Honda responded

Thank you for this feedback and for letting us know about your recent interaction with our dealership. I regret that your experience was less than satisfactory. I would really like the opportunity to speak to you and find out more details of your visit so that we can try to make things right. Could you call me at (201)368-0180 so that we can discuss what happened and how we can attempt to make amends? Thank you for bringing this to my attention, and I hope to speak to you in the near future. Sincerely, Wael Yunes

September 07, 2016

Leasing a new vehicle John was very nice, friendly and helpful. he answered all our questions. When we went to pick up the vehicle we did not have to spend very little time More

by rrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado
Sep 12, 2016 -

DCH Paramus Honda responded

Thanks for letting us know this feedback about your recent experience with our dealership. I am so glad to know that you were pleased with the level of service that you received from John. We really appreciate you coming to see us for your vehicle needs, and if we can ever be of help to you in the future please reach out to us anytime. Sincerely, Wael Yunes

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