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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

January 04, 2017

Great Service! I am beyond happy with the service I received when getting my car yesterday. I went into Honda nervous because getting a car is such a big commitment. More

by MEstevez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz, Luis Garcia
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your feedback means a lot to us and we really appreciate you coming to see us! Please let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

January 04, 2017

2nd time with Dee Had a great experience leasing a new Honda Accord from Dee. Everything was straight forward and did not take much time at all. As a matter of fact, More

by harveyb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa
Jan 05, 2017 -

DCH Paramus Honda responded

Thanks so much for taking the time to review us and give us this great feedback about your recent visit to our dealership. Your satisfaction means a lot to us and I am so glad that Dee was able to help you find the right car for your leasing needs. We look forward to seeing you again and if there is anything that we can do to assist you in the meantime please reach out any time. Enjoy your new Honda Accord! Sincerely, Wael Yunes

January 03, 2017

Alex Bernabe I am completely satisfied with the sales experience that I had at DCH Paramus Honda. Alex is nothing less than professional and I will sure be back to More

by psercus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you for letting us know about your recent interaction with our dealership. We appreciate your feedback and are so glad that you were happy with the level of service that you received. Your satisfaction means a lot to us! Please reach out if we can assist you in any way in the future. Thanks for coming in to see us! Sincerely, Wael Yunes

January 03, 2017

Bought a new CR-V Very Professional and will work with you on a fair price. Nice follow up too. There was no pressure and you can tell they really like the cars they More

by Dogratts
Recommend Dealer
Yes
Employees Worked With
Dhimitri Robo
Jan 06, 2017 -

DCH Paramus Honda responded

Thanks for letting us know about your recent visit to our dealership. I am glad that Dhimitri was able to help you with your new Honda CR-V and that you never felt pressured in any way. We really appreciate you coming in to see us, and hope that you will reach out should we ever be able to assist you in any way in the future. Enjoy your Honda CR-V! Sincerely, Wael Yunes

December 31, 2016

Great experience with Hamad Deeb We bought a 2017 CRV EXL at DCH Paramus Honda. We worked with Hamad Deeb and Lou Saadeh. They explained everything in details and the process went v More

by st7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Saadeh
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your comments mean a lot to us and we really appreciate you coming to see us! Please let us know if we can ever be of service in the future in any way. Enjoy your 2017 Honda CRV EXL! Sincerely, Wael Yunes

Jan 12, 2017 -

st7979 responded

Just an add on. We received our NYS registration after 7th business days today as Hamad has promised us when we picked up our car on 12/30. He kept his words! Do not worry to visit this dealership from NY. Thanks again Hamad for your service!

December 29, 2016

Bad customer service on DCH itself I bought two cars from DCH, not even lease, full cash. My 2006 Pilot key screw came off and lost. Figure I come in and can give me a tiny screw. And More

by mstl116
Price
Recommend Dealer
No
Employees Worked With
DCH management
Jan 03, 2017 -

DCH Paramus Honda responded

Thank you for providing us with this review. I am really sorry to hear that your experience was less than satisfactory and I assure you that we take customer satisfaction very seriously here. The screw you are referring to is actually not a common part and we do have to special order it so it really does cost us a few dollars, but regardless I would hate to see a couple dollars come between our relationship and would be happy to refund you the money. Please contact me ASAP to make arrangements. Jason Cohen

December 28, 2016

Honest and no nonsense Aron was professional, courteous, and honest. He provided me with an opportunity to test drive the vehicle and answered all of my questions. He wa More

by Aky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Varela
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your comments mean a lot to us and we really appreciate you coming to see us! Please let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

December 28, 2016

Leasing a new Honda From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new More

by Vernap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Saadeh, Shadi Saadeh
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you for letting us know about your recent interaction with our dealership. We appreciate your feedback and are so glad that you were happy with the level of service that you received. Your satisfaction means a lot to us! Please reach out if we can assist you in any way in the future. Thanks for coming in to see us and we look forward to seeing you again. Sincerely, Wael Yunes

December 27, 2016

Awesome experience It was a pleasure to meet such an amazing hard worker sales rep. Morad Dalia gave us an amazing deal on a 2017 Accord. Will refer him to others. More

by Imali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh, Morad Dalia
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you for this great review. We love hearing from our customers, your satisfaction is very important to us. I hope that you will reach out in the future at any time if we can ever assist you in any way. Thanks for coming in to see us! Sincerely, Wael Yunes

December 27, 2016

Best experience ever My experience first began with Nicole Mejia after my interest in a vehicle I saw online. She was able to get me a great deal on a brand new vehicle. More

by Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Mejia, Christian Graciano
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your comments mean a lot to us and we really appreciate you coming to see us! I am so glad to hear that you were pleased with the level of service that you received from Sunil, Christian and Nicole. Please let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

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