DCH Paramus Honda

First Time Buyer I was in the market to buy a new car for the first time and Honda was definitely the brand I wanted to buy. My family’s owned Hondas for over 40 years I was in the market to buy a new car for the first time and Honda was definitely the brand I wanted to buy. My family’s owned Hondas for over 40 years. The first dealership we went to was close to my home and there were some glaring faults I observed immediately upon entering the parking lot of that dealership. Overall, the experience there was not, in the least bit, a good one and I’ll go into that later on. After that disappointing visit, I returned to looking at dealerships within 10-20 miles from my home and the DCH auto group dealerships had high ratings. We chose DCH Paramus Honda and I’m so glad we did. First off, as soon as we pulled into the parking lot and walked into the showroom, we were approached by our sales associate, Sean Boyd, who introduced himself and gave a firm handshake. At the first dealership we went to, our sales associate did not do this at all and we had to ask for his name. The dealership was very clean, well-lit, with good music (long live the 80s) and it put me in such a good mood already. Sean asked us what we were looking at first, if we knew what body style we wanted and features, then offered some refreshments and walked us around the showroom. There was no pressure and he let me and my family explore on our own. When I said I was interested in the 2017 CRV, he asked me what features I wanted – not the trim or my budget – and got a key to an EX-L model (that had the features I wanted) and told us we could take a test drive of it after he gave us a detailed walk-around. At the first dealership, we were not offered a test drive at all. Once we returned from the test drive, he still did not ask if we were thinking of leasing or financing, but rather if we liked the vehicle. Even after all that, when my parents and I were looking at the HRV, he did not try to pressure us into choosing. He just gave us the rundown of what the HRV had to offer. By that point, I knew I was definitely wanting to purchase a car then and there from DCH Paramus. Sitting at his desk, Sean was very frank about the pricing and probably jogged a good mile back and forth with offers and counteroffers. Eventually, he did have to pass the torch to Shadi Saadeh, sales manager. Shadi was also very courteous and honest and together we negotiated a very fair price for the vehicle. He’s definitely a very personable man and my family and I greatly appreciated that. This was different from the first dealership, who told me that because the model was new, there would be little to no negotiating, and they couldn’t give me an OTD price. DCH Paramus gave me an OTD price that beat the price of the vehicle that this first dealership was offering before they calculated taxes and other fees in. After we had the price of the vehicle in writing THEN Sean asked us whether we were buying, leasing, or financing. The first dealership seemed to want to push their own finance programs and then price the car based on that. I’m financing through my credit union for a very good rate and I told him so. When we spoke to the finance manager, Govaia Larcher, he asked if he could try to beat the interest rate offered, but I declined because I do prefer my CU. He simply agreed and dropped the topic and moved onto paperwork. All three men explained everything clearly and it seemed like the paperwork was done in seconds. Overall, my experience at DCH Paramus Honda was simply the best a first time buyer could get. I’m super excited to have my new car and to have it with all features I want at the price I like. You bet I’m recommending this dealership to anybody looking to get a Honda! More

First Time Buyer Aron was a good provided he was proffessional. And he answered all my questions and he was patient to show me all of the cars, that were available. A Aron was a good provided he was proffessional. And he answered all my questions and he was patient to show me all of the cars, that were available. And we work an a good price . Thank you for all your help now I'M HAPPY! More

An excellent experience leasing our third vechicle with DCH Moe Dalia went above and beyond to help us with our third lease, I can't say enough how helpful and friendly everyone on the staff is. Moe even came Moe Dalia went above and beyond to help us with our third lease, I can't say enough how helpful and friendly everyone on the staff is. Moe even came to my house and took me make to the dealership to pick my new car. What wonderful experience all around More

Easy and great experience! Dee made my experience at the dealership so easy and quick. For my first time leasing a car, he was so helpful and informative. He was able to get me Dee made my experience at the dealership so easy and quick. For my first time leasing a car, he was so helpful and informative. He was able to get me the best deal and even followed up to make sure I was doing well with the car and if I had any questions. I'm reccomending him to everyone I know! More

Good people I have been leasing cars for a long time. Its not an easy process but I have to say that this go around was different. These guys made me feel comfort I have been leasing cars for a long time. Its not an easy process but I have to say that this go around was different. These guys made me feel comfortable, they were friendly and worked everything out with no problems . I can't wait to go back. More

Great experience shopping\leasing with DCH Paramus via Dee I originally leased a 2014 Honda Civic from Dee 3 years ago, so I figured I would come back and see if I could get a another great deal from Dee. I se I originally leased a 2014 Honda Civic from Dee 3 years ago, so I figured I would come back and see if I could get a another great deal from Dee. I searched through the internet inventory of DCH Paramus and found the exact Civic with options that I was looking for and forwarded that info to Dee. He responded very quickly that the car was still available and to come up to his location to take a look at it, take a test-drive, and if I liked what I saw perhaps work some numbers. I drove up with my near end-of-lease Civic and and took the new model out for a spin. Needless to say 2.5 hours later I was driving home in a new 2016 Civic! I am always shocked and frustrated when dealerships play the numbers game and what was scheduled to be a quick visit turns into a frustrating all day ordeal. I am happy to say not with Dee or DCH! From the test drive, price negotiations, finance review, and vehicle prep, I was out in no time..feeling satisfied that my time and money were well spent. See you in 3 years! Rob W. More

Excellent service Stephen Berkowitz is personable and professional. He was extremely helpful when I renewed my lease and offered me a fair deal when we negotiated in t Stephen Berkowitz is personable and professional. He was extremely helpful when I renewed my lease and offered me a fair deal when we negotiated in the dealership. More

A perfect car-buying experience From beginning to end of the purchase process, Dee was a pleasure to deal with. We were treated with respect, without any pressure to purchase anythin From beginning to end of the purchase process, Dee was a pleasure to deal with. We were treated with respect, without any pressure to purchase anything we did not want. Both Dee and Jason Cohen were a refreshing change of pace from the usual hassle of purchasing a new car, and I will have no problem referring friends and family to them for future leases or purchases. Thanks, guys-- we are very happy with our new CRV! More

Good car buying experience I wasn't expecting to be buying a new car, but out of necessity we went to DCH Paramus Honda to shop. First time in 14 years buying a new car, so need I wasn't expecting to be buying a new car, but out of necessity we went to DCH Paramus Honda to shop. First time in 14 years buying a new car, so needless to say I was overwhelmed by the differences in today's cars, and my 2004 CR-V. There was no pressure put on us to buy, but Hamad was very helpful in showing us the features and benefits of the 2017 Accord and 2016 CR-V. We returned a week later and purchased the Accord. It was the last day of the year, so it was busy. But we were able to leave that day in our new car and are very happy with the service and the fair price. More

Best experience ever 2nd time back and re ommeded several fr Dee made the whole purchase experience painless and quick. I have recommended him to several buyers. Dee and the manager Matt made my deal happen. No Dee made the whole purchase experience painless and quick. I have recommended him to several buyers. Dee and the manager Matt made my deal happen. No gimmicks no lies. My next purchase will be there as well. More