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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

January 13, 2017

THE MAN Stephen is very knowledgeable in what he does. No surprises straight to the point. Will do business with him again. YOU TOO IF YOU ARE LOOKING FOR A C More

by Popefrancis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
Mar 10, 2017 -

DCH Paramus Honda responded

So glad to hear about your great experience with Stephen. Thank you for choosing us!

January 13, 2017

Very patient and helpful The workers at this dealership are very helpful and patient with the customers as they care about making sure the customers get what they want and nee More

by Mohamed_M24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa, Luis Garcia
Mar 10, 2017 -

DCH Paramus Honda responded

We really appreciate you coming in to see us and hope to see you again!

January 12, 2017

Great Experience! Steve was extremely helpful and knowledgable, as well as professional. I walked out leasing my first car, and he was very helpful along the way. Steve More

by Allison Schwartz
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
Mar 10, 2017 -

DCH Paramus Honda responded

Thanks for letting us know about your visit, and please let us know if we can ever be of assistance!

January 11, 2017

Excellent Dealership Steve did a very professional job helping us decide on which car to buy. He was also very helpful in helping us negotiate a very good price for our tr More

by marty
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
Mar 10, 2017 -

DCH Paramus Honda responded

Thanks for choosing DCH Paramus Honda!

January 10, 2017

Great service Fantastic experience! Bill Sutera and Stephen Berkowitz took great care of me! I will definitely be going back. Thank you for making this an easy expe More

by Jmuch0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sutera, Stephen Berkowitz, Luis Garcia
Mar 10, 2017 -

DCH Paramus Honda responded

So glad to hear about your great experience. Thank you for choosing us!

January 10, 2017

Smooth, pain-free, stress-free!! I purchased a car from Jenssy Diaz. Jenssy listened to what I wanted, showed me all the cars that I could afford, sold me a car within my preferred p More

by Accord17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Yunes, Jenssy Diaz, Christian Graciano
Mar 10, 2017 -

DCH Paramus Honda responded

We really appreciate you coming in to see us and hope to see you again!

January 10, 2017

Great sales team I received online quote and I got same price ! Great sales rep ! I would definitely recommend this dealership to other customers who are looking for a More

by Irina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh, Morad Dalia
Mar 10, 2017 -

DCH Paramus Honda responded

Thank you for your review!

January 08, 2017

Great Experience Stephen Berkowitz helped me every step of the way. I walked into the dealership with no intent on purchasing a car, but at the end of the day, I left More

by Albab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Berkowitz
Mar 10, 2017 -

DCH Paramus Honda responded

Thanks for letting us know about your visit with Stephen and Kelvin, and please let us know if we can ever be of assistance!

January 07, 2017

Good people and proffessional service Stephen Berkowitz was extremely friendly and very professional. He explained the buying vs leasing process and pros/cans in great detail and helped me More

by Kamilaris, Stavros 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
Mar 10, 2017 -

DCH Paramus Honda responded

We really appreciate you coming in to see us and hope to see you again!

January 07, 2017

My Experience with DCH Honda on Dec 26th 2016 I took a internet pricing and went to the dealership after their invitation. Was in the delearship and no- one attended me despite of being there for More

by Anish Abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Umair Khan
Jan 09, 2017 -

DCH Paramus Honda responded

Thank you for taking the time to review us and let us know about your recent interaction with our dealership. I am very sorry to hear that your experience was less than satisfactory. It is never our intention to waste your time, nor to mislead you in any manner. We always try to provide the best options that meet the criteria given to us by our customers, and I apologize if we did not meet your needs at this time. I would like the opportunity to try to make things right if you don't mind calling me at (201)351-2669 and maybe we can find something that will work for you. Thank you for bringing this to my attention, and I hope to speak to you soon. Sincerely, Wael Yunes

Jan 13, 2017 -

DCH Paramus Honda responded

HI Anish, Thank you again for your feedback and please allow me to apologize once again. It distraughts me to hear when a customer doesn't have a great experience, which you will see is very uncommon if you read all the rest of the reviews. I have been reviewing your file and it seems that we did provide you with our best pricing upfront in writing before you agreed to visit us. I also see that our sales manager did actually give you a greater discount off our already super low online quote to make up for the inconvenience of you waiting for us to bring the vehicle you wished to see over from our off site storage lot.I would be happy to honor that special savings for you as well as get some discounts on service for you and will personally deliver the vehicle to your home or work to make the purchase as convenient as possible and do everything I can to show you how passionate we are about customer happiness. Please call me directly. Jason Cohen (201)351-2669

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