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DCH Paramus Honda

Paramus, NJ

4.9
5,120 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,120 reviews

November 04, 2024

Max fleitas knew my husband from years ago and helped us get two beautiful civics for me and my husband More

by bonceseeds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

DCH Paramus Honda responded

Thank you for sharing your experience with DCH Paramus Honda! We’re so glad Max could help you find not just one, but two Civics! It’s always a pleasure to assist in finding the perfect cars. Enjoy your new rides, and please reach out anytime. We’re here for you!

November 03, 2024

Excellent, friendly service. Ali, my salesperson, did an excellent job. I did my purchasing through an agent, so cannot discuss that part of the process. Ali was the one to deliv More

by Maryann.lindner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Bayat
Nov 04, 2024 -

DCH Paramus Honda responded

Thank you so much, Maryann, for your wonderful review! We're glad to hear that you had such a pleasant experience with Ali and our team. It’s great to know that he made your pickup process smooth and was there to help you with everything you needed. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again at DCH Paramus Honda!

October 31, 2024

DCH is by far the greatest dealership out there . They get you approved and work with you through the whole process. Everyone there's is friendly and positive. Mark H was my sales rep and he had a gr More

by Yaterrathomas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark H
Oct 31, 2024 -

DCH Paramus Honda responded

Thanks a million for your review. We love hearing that Mark and the team at DCH Paramus Honda made your car-buying experience so positive! Remember, we're here if you need anything! Enjoy your new ride!

October 30, 2024

The salesman was pleasant and helpful, the finance department is rude and the interaction was hostile to say the least. The dealership then coerces you into receiving unwanted services. More

by jaedan.mychael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fealy, Mark
Oct 31, 2024 -

DCH Paramus Honda responded

Jaedan, I'm sorry to hear about your experience with our finance department. We strive for a respectful and transparent process, so it's disappointing to learn we fell short here. Please reach out to me directly at your earliest convenience. I would appreciate the opportunity to turn things around for you. Thank you, Wael Yunes General Manager wyunes@dchusa.com

October 30, 2024

Max Fleitas helped me and my family buy our pilot. It took a few days because of the bank but in the end max made sure it was perfect More

by Fabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

DCH Paramus Honda responded

Fabi, we're delighted to hear that Max ensured everything was perfect for your family's purchase at DCH Paramus Honda. Thank you for sharing your experience with us. Feel free to give us a call or stop by for any future assistance you may need!

October 30, 2024

Max Fleitas thank you so much for your patience and help in helping me get my new pilot ! More

by Alex 2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

DCH Paramus Honda responded

Thanks so much for your review and kind words about Max. We're proud to have him on our team and glad he helped you get into your new car. If you ever have questions about your new Pilot or need any assistance, Max and the DCH Paramus Honda team are here for ya!

October 30, 2024

Paolo was incredibly helpful, competent, and friendly. He made the whole process as enjoyable as it could have been. We highly recommend him; he knows what he is talking about and is very patient. More

by rganz227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Christian Regalado
Oct 30, 2024 -

DCH Paramus Honda responded

Thanks a million for your positive review, Rachel. We love knowing that Paolo made your experience at DCH Paramus Honda enjoyable and seamless. Thank you for recommending him so highly! We appreciate your feedback and hope you're loving the new car! Remember, you can always stop by or give us a shout if you need anything!

October 29, 2024

Max Fleitas was the salesperson who helped me and after visiting a different dealer with bad service I was super pleased by this dealership and Max Fleitas More

by Jon Farber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

DCH Paramus Honda responded

We appreciate your business and choosing DCH Paramus Honda! Thank you for your kind words about Max. It makes us proud to know he provided you a memorable experience with sharing to others. If you need anything in the future, Max and the team are here to help!

October 29, 2024

had a great experience at dch honda in paramus with my sales rep, jae. i purchased a 2025 honda a few days ago and im happy with my purchase. jae and i took some time to negotiate a deal and in the end i More

by bmd201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Ko
Oct 29, 2024 -

DCH Paramus Honda responded

Reviews like yours make our day! We're proud to know that Jae provided a professional and patient experience, ensuring you found the perfect Honda within your budget. Jae and the DCH Paramus Honda team are here for you if you need anything else. Thank you for sharing this positive feedback, and enjoy your new car!

October 22, 2024

This is not dealership you want to have any kind of business with. My sales rep expressed multiple times he did not care about his job and that his coworkers lied constantly just to close deals. When i More

by katy415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martha Batista
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

DCH Paramus Honda responded

Katy, It's disheartening to hear about your experience, and I apologize for the lack of professionalism you encountered. We strive for clear communication and accountability, so it's concerning that we fell short in assisting with your registration issue. Please reach out directly so we can address this matter promptly and ensure it gets resolved correctly this time. Thank you, Wael Yunes General Manager wyunes@dchusa.com