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DCH Paramus Honda

Paramus, NJ

Overview
Employees
Reviews
Vehicles
4.9
5,105 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,105 reviews

October 17, 2024

Today we had our car serviced at DCH Paramus Honda. Frank Russo was our technician, I am very pleased with the service provided. He took care of all the necessary problems and let us know what we neede More

by raoul_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Paramus Honda responded

Thank you for sharing your experience, Raoul! We're happy to hear that Frank provided excellent service during your visit with us at DCH Paramus Honda. We look forward to assisting with any future car needs!

October 15, 2024

Brandon Lopes was extremely helpful in helping me choose a car that makes sense for me! More

by Arferraro23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

DCH Paramus Honda responded

That's wonderful to hear! Thank you for the review and kind words about Brandon. The DCH Paramus Honda team looks forward to serving you again! Enjoy your new ride!

October 14, 2024

thank you for all staff, Mr. Martin and finance department. i got a nice car from a good Delar. More

by Ali A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

DCH Paramus Honda responded

Of course, Ali! The DCH Paramus Honda team is happy to know you had a great experience, and we are here for you if you need anything else at all. Enjoy your new ride!

October 14, 2024

Mr deninis has been one of if not the best ever we had with customer service More

by Jayalice0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

DCH Paramus Honda responded

What a compliment! We're so pleased to hear how Dennis provided you the best customer experience. You're warmly welcome to visit us again. Dennis and the DCH Paramus Honda team are here to help!

October 14, 2024

Keven Delacruz was a great help in helping me find the right car for me! More

by Buddy123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keven Delacruz
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Oct 14, 2024 -

DCH Paramus Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Keven provided such supportive and professional service. We look forward to assisting you again at DCH Paramus Honda! Until next time, enjoy your new car, Buddy!

October 11, 2024

Good service and good willingness to negotiate a fair price- also pleasant interactions. Good staff in reception also. More

by dlee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Habeb
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Oct 11, 2024 -

DCH Paramus Honda responded

We're very pleased to hear you had a positive experience with our team at DCH Paramus Honda! It's great that the service, negotiation process, and reception staff met your expectations. Thank you for sharing your feedback and see you next time!

October 10, 2024

Inexperienced sales people. Not much knowledge of vehicles. Made appointment to see a specific car and when I arrived it wasn’t ready to be seen. I had to wait for him to find i More

by aprillin
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not throwing anyone under the bus!
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Oct 11, 2024 -

DCH Paramus Honda responded

Aprillin, I'm sorry to hear about your experience with us. It sounds like we missed the mark in several areas, and I apologize for any inconvenience caused. I would appreciate the opportunity to address these concerns directly if you're open to it. Please feel free to reach out to me at your convenience. Thank you, Wael Yunes General Manager wyunes@dchusa.com

Oct 14, 2024 -

aprillin responded

I appreciate your response. I received an email a few days later from one of your managers asking about my experience and saying the person I was dealing with would contact me. I replied to him with what transpired and that “manager” never got back to me. Neither did the salesman I was dealing with. Again, very unprofessional and obviously no interest in selling cars. I’ve purchased many cars over the phone in the past from dealers from out of state. It’s not always the customer standing in the showroom that makes purchases. So that email or phone call might be more profitable than spending 2-3 hours with some tire kickers that come in. The used vehicle we were interested in was sold so there’s really nothing more your establishment can do for me. Thank you for your time.

October 09, 2024

Excelente atencion tratan de ayudar hasta que se acomoden al presupuesto el salón de ventas es muy bonito More

by Jasmin-866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

DCH Paramus Honda responded

Gracias por compartir su experiencia positiva con DCH Paramus Honda! Nos alegra saber que recibió una excelente atención y que nuestro equipo pudo ayudarle a encontrar algo dentro de su presupuesto. ¡Esperamos verle nuevamente pronto!

October 07, 2024

Great experience purchasing my new 2025 Honda HR-V. Representative Ahmed Brown was great and very professional in helping me find the car I was looking for. Highly recommend Honda of Paramus! More

by tffmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Brown
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Oct 07, 2024 -

DCH Paramus Honda responded

Thank you for recommending DCH Paramus Honda! We're delighted to hear that Ahmed provided a professional and helpful experience in finding your new 2025 Honda HR-V. Enjoy the ride, and feel free to reach out if you need anything else!

October 06, 2024

My salesperson did everything in his power to make the experience a positive one. Nice to be treated with kindness. Thank you Jermaine Wilson! More

by elizabethklug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CJ Slitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael Yunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Graney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Wilson
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Oct 07, 2024 -

DCH Paramus Honda responded

Thanks a million, Elizabeth! We're glad to hear that Jermaine made your experience a positive one at DCH Paramus Honda! Thank you for sharing this feedback, and we hope you enjoy your new vehicle. See you next time!

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