Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
5,123 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,123 reviews
May 28, 2024
Max Fleitas helped me with the trade in of my HR-V for a 2024 Honda civic sport. Max was extremely helpful and was a pleasure to work with. I would and am recommending family and friends to go to Max for th 2024 Honda civic sport. Max was extremely helpful and was a pleasure to work with. I would and am recommending family and friends to go to Max for their next Honda purchase. I love DCH Honda and their employees are top notch! Thank you, Max! More
by Kat
Employees Worked With
May 28, 2024
Very efficient and easy to deal with. Had no issues the entire time. Would deal with again Had no issues the entire time. Would deal with again More
by Amig4421
Employees Worked With
May 27, 2024
I had the pleasure of working with Hamad. He was easy to work with and provided the best customer service. He went over every single detail and explained everything throughly. He’s very pati He was easy to work with and provided the best customer service. He went over every single detail and explained everything throughly. He’s very patient and kind and even has a great personality. Hamad provides a stress free service and is very professional! I will definitely recommend Hamad to anyone. More
by Safah.abdallah1023
Employees Worked With
May 22, 2024
Definitely have become a DCH Honda customer. Dennis Estrada, was an exceptional salesman who was very patient and understanding when I came in to lease an HRV. Three hours latter that same da Dennis Estrada, was an exceptional salesman who was very patient and understanding when I came in to lease an HRV. Three hours latter that same day I drove out in my brand new 2021 leased HRV. Now 3 years later the return went just as smoothly and was just about an hour with the help of Sam Yunes. I recommend this dealership and sales individuals and will definitely be coming back when I am ready to purchase. More
by Anna B
May 15, 2024
This was my second time working with Hamad at the car dealership, and once again, he exceeded all expectations. His consistent dedication to honesty, straightforwardness, and professionalism truly sets h dealership, and once again, he exceeded all expectations. His consistent dedication to honesty, straightforwardness, and professionalism truly sets him apart. Hamad's expertise and genuine care for his customers make him a standout in the industry. If you're in the market for a new vehicle and want a seamless and enjoyable experience, Hamad is the person to see. More
by Marlo D
Employees Worked With
May 07, 2024
Our sales consultant, Hamad Deeb, is one of the best out there. He was very patient with us after being there for a couple of hours. He was helpful and answered all of our questions. He is very knowledgeabl there. He was very patient with us after being there for a couple of hours. He was helpful and answered all of our questions. He is very knowledgeable with the cars and even told me things I did know about the bmw car that I was trading in. I would recommend going to him if you are ever interested in purchasing a car at the Honda dealership in Paramus Rt 4. More
by Kenneth Bautista
Employees Worked With
May 01, 2024
Dennis Estrada is an EXCEPTIONAL Salesman! Superb Customer Service! Treated me like family! I first went to three honda dealerships in my area. Due to horrible customer service i walked away u Superb Customer Service! Treated me like family! I first went to three honda dealerships in my area. Due to horrible customer service i walked away unpleased. I asked around Dennis came highly recommended. I called told him what i wanted, he got just what i wanted in a matter of days! I went back to the last honda dealership in my New 2024 Odyssey Just to Thank them because i met a honest dealer Dennis Estrada from DCH IN PARAMUS NJ THANKS AGAIN DENNIS More
by Redhicks420
Employees Worked With
April 27, 2024
Got the best service 18 years ago. Same best service today. There is no one else I’ll buy a Honda from. Thank you Alex! Same best service today. There is no one else I’ll buy a Honda from. Thank you Alex! More
by mlt
Employees Worked With
April 26, 2024
I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the middle of the Garden State parkway. The same day they were supposed to order me a replacement for a defective tire inflator for my 2023 Honda Accord. They placed the order and informed me it was on backorder. On January 6th, I received an email that the item was ready to pick up. I drove there to get the new tire inflator. The service advisor pulled out the sealant from the one tire inflator with force, which caused it to leak. He took my car keys from me and went to my car for at least 30 minutes to put the new tire inflator together. He came to grab me and informed me that everything was ready. I asked him if I could test the new inflator to see if it's working properly. I pushed the power button 5-10 seconds after the thing exploded which caused me to be unconscious for at least 15 seconds. The tire inflator cuts my forehead, damage my right ear, damage my eyes, thumb, and pinky finger. It caused me to go to the hospital the same day due to the sealant in my eye, and right ear consistently ringing until now. They propose no solutions I am working with lawyers to take them to court. See the pictures on their Google Page review page. My ear is damage, I had a lawyer. I will hire a new lawyer to take them to court. More
by Wnick
