DCH Paramus Honda

The salesman was pleasant and helpful, the finance department is rude and the interaction was hostile to say the least. The dealership then coerces you into receiving unwanted services. department is rude and the interaction was hostile to say the least. The dealership then coerces you into receiving unwanted services. More

had a great experience at dch honda in paramus with my sales rep, jae. i purchased a 2025 honda a few days ago and im happy with my purchase. jae and i took some time to negotiate a deal and in the end i sales rep, jae. i purchased a 2025 honda a few days ago and im happy with my purchase. jae and i took some time to negotiate a deal and in the end i was in line with my budget. i want to thank him for his professionalism and patience while we worked out the deal. he’s a great listener and truly cared about my needs and understood. never once did i feel pressured and he was able to answer all my questions. i want to thank him for making this car buying experience great. More

Max Fleitas was the salesperson who helped me and after visiting a different dealer with bad service I was super pleased by this dealership and Max Fleitas visiting a different dealer with bad service I was super pleased by this dealership and Max Fleitas More

This is not dealership you want to have any kind of business with. My sales rep expressed multiple times he did not care about his job and that his coworkers lied constantly just to close deals. When i business with. My sales rep expressed multiple times he did not care about his job and that his coworkers lied constantly just to close deals. When it came to the paper work he made multiple mistakes and made misleading statements. I struggled for days to get guidance on my lien release letter, leaving countless messages. It got to the point where my registration was about to expire, I had to drive an hour and a half to speak to someone that was willing to help. Only to find out my sales rep was gone and the finance manager was on vacation—information that the receptionist failed to mention. My registration issue was never resolved because they didn’t inform me they needed my lien release letter. They issued a temporary registration, and now my registration is expiring again. I faced the same runaround from reception, and when I finally contacted the VP of finance, I got a vague promise of another temporary registration with no explanation. Overall, this dealership is untrustworthy and deceitful. I encountered apathy, rudeness, and a complete lack of professionalism and accountability from all but one employee. More

We recently bought a Honda from DCH Honda and also bought a car there last year as well. We had a wonderful experience with Hamad Deeb both times ,who was courteous and thorough throughout our purchasing pro a car there last year as well. We had a wonderful experience with Hamad Deeb both times ,who was courteous and thorough throughout our purchasing process. He was very knowledgeable and available at any time for questions. We would highly recommend him to friends and family looking to purchase a Honda. More

Every employee pays attention to the customer and cooperative. Question and right away solutio. Provided cooperative. Question and right away solutio. Provided More

Excellent Service and I am over joy with my new Honda 2025!!! Maria and Randy to good care of me and I'll be sending them custom... thank once again for your OUTSTANDING CUSTOM SERVICE. 2025!!! Maria and Randy to good care of me and I'll be sending them custom... thank once again for your OUTSTANDING CUSTOM SERVICE. More

Jae is a great guy. Patiently accommodating to all my request. A must to recommended to my relatives and friends. Patiently accommodating to all my request. A must to recommended to my relatives and friends. More

My experience at DCH Paramus Honda was amazing. Georgia, the receptionist was great and introduced me to the salesman, Enrique Tiburcio. Enrique was extremely helpful with what my budget can affo Georgia, the receptionist was great and introduced me to the salesman, Enrique Tiburcio. Enrique was extremely helpful with what my budget can afford. He was the best. I highly recommend DCH Paramus for their service. You wont't be disappointed. More

BEWARE OF DCH PARAMUS HONDA FRAUD! !! In May of 2024. Adam the sales associate committed fraud against my uncle. Who's elderly and has heart issues. And English is second language to !! In May of 2024. Adam the sales associate committed fraud against my uncle. Who's elderly and has heart issues. And English is second language to They listed a car for 138K miles and no issues. And I have photos of the original ad from adams email to my uncle as proof My uncle paid over 7K for the car. 3 months later, he got the title and saw something odd. Title says 180,300 miles!! He looked at the original contract bill of sale. It says 180K too! They rushed him to sign the sale paperwork and he didn't catch the mileage numbers , they had him sign fast This is elder abuse and fraud And whats more??? Carfax says 199K miles and mileage Inconsistency So now my uncle CAN NOT sell the car and he got scammed by Honda DCH Paramus Adam, shame on you, committing fraud like this We contacted Wael Yunes the General manager. He never responded We filed a fraud claim with the Federal Trade Commission And we have all the proof we need to prove their fraud This is elder abuse and trickery , nothing less than fraud Well see how the investigation goes. Then hire a good lawyer. Do NOT TRUST this dealership! FRAUDSTERS!!! More