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DCH Paramus Honda

Paramus, NJ

4.9
5,121 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,121 reviews

August 17, 2024

Max fue muy amable y me explico todo en detalles como es, 100% recomendado pregunten por el..! More

by Lsantos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

DCH Paramus Honda responded

¡Muchas gracias por tu reseña tan positiva! Nos alegra mucho saber que Max te brindó un servicio amigable y detallado en DCH Paramus Honda. Tu recomendación significa mucho para nosotros. Si necesitas cualquier cosa en el futuro, no dudes en preguntar por él. ¡Esperamos verte pronto!

August 16, 2024

Max was amazing. He helped me get my first car in america through a finance. And then a month later he helpes me set up auto payments. Thank you max More

by Ehb.shehadeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

DCH Paramus Honda responded

Ehab, we're delighted to hear that Max provided such excellent service during your car purchase and follow-up at DCH Paramus Honda. Thank you very much for sharing your experience with us, and we hope to serve you again soon!

August 15, 2024

Had a very good experience. Negotiation on the new lease was relatively easy. Elvis tried at every step of the way to be helpful. Price and cost proved to be extremely compet More

by destef541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Graney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Opoku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

DCH Paramus Honda responded

Reviews like yours make our day. Thank you for your positive feedback, and we're glad you had a positive experience with the easy negotiation for your new lease with Elvis. If you ever need anything further down the road, please feel free to give Elvis and the DCH Paramus Honda team a shout. We're here to help you!

August 15, 2024

Was very helpful very very clean the sales persons was very helpful and polite and professional! More

by yefsoulag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Slitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mamoon "Manny" Muheidat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

DCH Paramus Honda responded

Thank you for taking the time to leave us a positive review. The team at DCH Paramus Honda looks forward to providing you with many more 5-star experiences in the future!

August 14, 2024

I’ve never met a more unprofessional and arrogant salesman. From the second we walked in, he had a horrible attitude and utilized obvious racial stereotypes regarding what cars we would purchase and More

by Adam Hamid
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

DCH Paramus Honda responded

Adam, I'm very sorry to hear about your experience with one of our salesmen at DCH Paramus Honda. We appreciate your feedback and will address this internally to ensure it doesn't happen again. Thank you for acknowledging the rest of our team’s efforts; we hope you'll give us another chance in the future! If you have any unaddressed concerns, I would like to assist you personally. Please reach out to me at your earliest convenience. Thank you, Wael Yunes General Manager wyunes@dchusa.com

Aug 17, 2024 -

Adam Hamid responded

I appreciate your response but fortunately for me, I actually purchased the same vehicle I looked at with your employee Hamad at the Route 23 Honda dealership with one of their wonderful salesmen. I hope your team member will be able to rectify his issues with customer service. Thank you anyways!

Aug 19, 2024 -

DCH Paramus Honda responded

Adam, Thank you for letting me know, and I’m glad to hear you found the vehicle you were looking for! I’m sorry to hear about your experience, and I appreciate your feedback. If you ever need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Thank you, Wael Yunes General Manager wyunes@dchusa.com

August 13, 2024

Everything was excellent from the dealer to the financer The service was excellent I had a great experience More

by ajelliott1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Cozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

DCH Paramus Honda responded

Thank you for sharing your positive experience! We're pleased to hear that our team at DCH Paramus Honda provided excellent service from start to finish. Enjoy your new ride!

August 13, 2024

Had a better-than-expected interaction with Harold in the purchase of a 2025 Civic Sport. He was knowledgeable, patient and helpful, and is an enormus credit to DCH. The dealership had a surcharge on the More

by mayfly72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

DCH Paramus Honda responded

It's great that Harold provided knowledgeable and patient service during your car-buying journey. We appreciate your feedback on the dealer surcharge and are happy we could reach a satisfactory agreement. Enjoy your new Civic Sport, and see you at your next visit to DCH Paramus Honda!

August 13, 2024

The man that sold us the car was very polite and kind. The service was good. More

by Esther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Siguencia
Aug 14, 2024 -

DCH Paramus Honda responded

We're very pleased to hear that, Esther, and appreciate you taking the time to leave us a review. If you need any further assistance down the road, feel free to reach out to us at DCH Paramus Honda. Enjoy your new ride and safe travels!

August 12, 2024

Very nice and helpful. Fast service. They start help me as soon I got there More

by lulybun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

DCH Paramus Honda responded

Assisting our guests as quickly as possible is a top-notch goal of ours! Thank you for sharing your experience at DCH Paramus Honda, and we look forward to providing you with five-star service again!

August 10, 2024

Every thing was handled professionally. Elvis was courteous and professional. Was pleased with the service. More

by Merisse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Opoku
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

DCH Paramus Honda responded

Merisse, we're glad to hear that Elvis and the team at DCH Paramus Honda provided you with professional service. Thanks for sharing your experience, and we hope you'll visit us again soon. We would appreciate the opportunity to earn that fifth star!

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