DCH Paramus Honda

A mi me recomendaron a Max fleitsd y fue una gran ayuda en la compra de mi auto. en la compra de mi auto. More

We recently visited DCH Honda in Paramus intending to purchase a car. What started as a straightforward negotiation turned into one of the most unprofessional and upsetting dealership experiences I have purchase a car. What started as a straightforward negotiation turned into one of the most unprofessional and upsetting dealership experiences I have ever had. After speaking with the manager, the salesman told us he was authorized to give us a certain price and confirmed certain terms which he said were authorized by the manager. He drafted up the paperwork and we were in the process of signing them (in fact, had already signed one of the pages) when the manager told us he needed to increase the price. Although we felt we were entitled to the deal as agreed upon, we tried to salvage the deal by changing to a less expensive trim and changed the color to one which did not require an "up charge." It was our understanding that the remainder of the terms were the same. The manager then said that the deal would not include one of the items he had previously agreed would be included in the deal (and which had been included by the salesman in both sets of sales documents). It was bad enough that the manager twice went back on the deal and changed the terms, but he was extremely unprofessional and YELLED at us both times. In fact, on the second occasion, he yelled that he was revoking the entire offer and told us to get out. When I took the paperwork that showed the terms they had promised, started yelling even louder to give back the paperwork, clearly in an effort to cover this tracks. The situation felt like a bait and switch as he agreed upon terms that he changed twice after agreement was reached. Needless to say, we did not buy from them. If you value integrity and professionalism and a smooth car-buying experience I highly recommend you go ELSEWHERE. More

I was a great experience, Maria Alcántara treat me very well and got me the best deal. well and got me the best deal. More

I enjoyed my experience as i feel i was given an amazing deal. The salesman was very patient and had an abundance of knowledge to share. deal. The salesman was very patient and had an abundance of knowledge to share. More

Great inventory but make sure you check car well before you leave the lot with it. you leave the lot with it. More

Very straightforward, polite, informative, fair, and professional. It was a pleasure doing business with them! professional. It was a pleasure doing business with them! More

I was very pleased with the service the expertise and very professional service also very knowledgeable and very pleasant, especially Elvis, but all the staff was on the same level very professional service also very knowledgeable and very pleasant, especially Elvis, but all the staff was on the same level More

Well celebrating 25 years with Paramus Honda that says it all. I only go back to the best when it comes to my car. No words can describe how great Manny is. Always takes good care of me and makes sure I l it all. I only go back to the best when it comes to my car. No words can describe how great Manny is. Always takes good care of me and makes sure I leave happy with my car. Have recommended other people to him and they were all very happy Manny. More

Very Good Salesman showed me what I needed to see with the car took his time the car took his time More