DCH Montclair Acura

Walter Goldman is an exceptional salesperson. He ensures he provides excellent services. I have purchased 4 vehicles from the Montclair Acura dealership, and I have been very pleased with Walte He ensures he provides excellent services. I have purchased 4 vehicles from the Montclair Acura dealership, and I have been very pleased with Walters's service. I ask for him every time I decide to purchase a vehicle. He goes the extra mile to make sure I am satisfied with my purchase. That says a lot about him and is much appreciated. If you're on the market for a vehicle check out Walter, you won't be disappointed. More

We leased our new Acura MDX after trading in our old card. The process was seamless and we received the best advice guidance and help we could. We are very happy with our new car. Many thanks to Walter card. The process was seamless and we received the best advice guidance and help we could. We are very happy with our new car. Many thanks to Walter and the team! More

This was my first experience of buying a car on my own. Walter was so helpful, very informative, great suggestions, and really made the process less intimidating. He has followed up with me and answered a Walter was so helpful, very informative, great suggestions, and really made the process less intimidating. He has followed up with me and answered all questions. Everything with my car is just as he said it would be. Wonderful experience with Walter....Thank you Walter More

I’ve been to many dealerships , and they always tried screwing me . Bonnie made me feel so comfortable, she was honest and truthful !! It felt like she was on my side not the dealerships .. Thank you so screwing me . Bonnie made me feel so comfortable, she was honest and truthful !! It felt like she was on my side not the dealerships .. Thank you so much More

Bonnie Malcomson made car-buying a very pleasant experience for our family. I bought a new family vehicle on my birthday, and Bonnie made it extra-special by putting a big red ribbon on the vehicle experience for our family. I bought a new family vehicle on my birthday, and Bonnie made it extra-special by putting a big red ribbon on the vehicle for the pictorials. The sales experience was very straight-forward and not stressful at all. After the deal was done, she was very meticulous in the initial setup of the vehicle including AcuraLink set up and covering most of the major features. If you’re shopping for a vehicle, I highly suggest doing business with Bonnie! More

Bonnie helped us with purchasing a used car after we'd looked for a few months in a difficult market without success. We'd never been to the dealership before and came to see a couple of cars we'd seen o looked for a few months in a difficult market without success. We'd never been to the dealership before and came to see a couple of cars we'd seen online. Bonnie asked questions on what we were looking for and ended up matching us with a great certified vehicle we liked even better than the one we went there for, at a fair price and financing package. She is professional and answered all our questions and concerns adeptly and in detail. It was a pleasure to work with her. More

Nitin Bassi, the General Sales Manager, reached out to me immediately after posting my review/complaint regarding not receiving my plates and registration within the allotted period of time following the pur immediately after posting my review/complaint regarding not receiving my plates and registration within the allotted period of time following the purchase of a used vehicle at DCH Montclair Acura. Within a week's time, he had resolved the situation for me and got me my plates and registration, along with a reimbursement for the costs that I had accrued due to the delay. He was very professional and courteous while staying in contact with me on a daily basis to keep me updated on where we were in the process. Once the plates and registration were in his possession, he had them overnighted to me for next morning delivery. Thank you Nitin for your professionalism and the rapid response to my issue. More

Bonnie was an absolute pleasure to deal with while purchasing a 2023 MDX. The sales process was quick, straightforward and took much less time than I expected. I would highly recommended DCH Montclair purchasing a 2023 MDX. The sales process was quick, straightforward and took much less time than I expected. I would highly recommended DCH Montclair Acura and certainly ask for Bonnie! More

Dealership is great with a large selections of vehicles . Great service , no pressure and will work with you. Great service , no pressure and will work with you. More

DCH Acura of Verona has a FANTASTIC team except for two highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Ma highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Mauricio, Marie, Ashley, Valerie amd Manny. All their hard work and kindness was completely UNDONE by one of their mechanics who had it in his head that I worked for him. This person started barking orders at me while I was patiently waiting for my service to be finished. When I asked him to clarify the disaster that was coming out of his mouth, I was treated to the same disrespect. Once his manager came out, the song and dance began in earnest. His manager, Sean, would refuse to ñrovide me with his name, promised some sort of write up, etc... I have not seen any proof of reprimand, instead, all I have received is push back. I ALSO pre paid for services that are due and will now demand an immediate refund if these services are not rendered. If the dealership requires a refresher, since they seem to have forgotten, I will gladly provide receipt of payment. I have asked for an apology from this employee, I have received none. This person should not be working directly with customers, they obviously have zero customer service training. More