DCH Montclair Acura

Professionalism I greatly appreciated the salesman K. Mickens for his honesty and professionalism. It was not the car I wanted , but I was satisfied with the outcome. I greatly appreciated the salesman K. Mickens for his honesty and professionalism. It was not the car I wanted , but I was satisfied with the outcome. Would definitely recommend to all my friends and family. Truly am happy with my decision. The Financial employee, Jaime Borja was very knowledgeable in his job and got me a better deal so that I be at ease and comfortable with the car. When I went back to get my plates and registration, Fred Hill was very professional and expeditious. Also, Barbara Nunez customer service was very professional and extremely courteous in her job. Thank you for everything. More

Extremely easy and smooth experience! Went in to the dealership and worked with Walter Goldman, walked out with a new 2020 RDX. Smooth process and he took his time and went through the wh Went in to the dealership and worked with Walter Goldman, walked out with a new 2020 RDX. Smooth process and he took his time and went through the whole care with me! Could not have asked for more today! More

Car leasing experience at its best It all starts at the top with the General Manager Tim Hlavenka, who is very professional, responsive and simply a pleasure to deal whether you are neg It all starts at the top with the General Manager Tim Hlavenka, who is very professional, responsive and simply a pleasure to deal whether you are negotiating pricing or just having a conversation while the paperwork is being seamlessly prepared for you. The pricing was the best among several large dealerships in New Jersey. The facility itself is squeaky clean with a comfortable waiting area, multiple charging stations, a versatile coffee machine, snacks and a variety of water and soda choices. I was there on a very busy day with many families with little kids shopping for a car. And yet, there was a sense of calm and professionalism with everyone from the sales personnel to finance people to the admin staff and management just doing their jobs while accommodating their customer needs. The salesperson, Walter Goldman, is very experienced, calm sales person who knows the cars and the process really well. He made the whole experience very easy. I test drove 2 cars and he patiently answered all of my questions. Not once did I feel any pressure or being rushed into signing something, which was often the case at other car dealerships I worked with in the past. Walter also prepared the paperwork, helped me with the insurance, took off the license plates from my trade-in and spent a solid amount of time explaining in detail the various functions and options my TLX has, which I found very helpful. Luis Mendez, a Business Manager, was great as well. He took time to explain what every document was about before I signed it and gave me plenty of time to review everything. He suggested various service plans but did not pressure me at all to choose one on the spot, which is again a breath of fresh air when compared to many other dealerships. Thank you Tim, Walter and Luis for making the process of getting a new car what it is really supposed to be - an exciting and a very pleasant experience! More

Fantastic experience overall Popped in Montclair Acura for a test drive of a 2013 ILX, on my way to work. Harry had the car ready in minutes. SO impressed with the Acura cars! Popped in Montclair Acura for a test drive of a 2013 ILX, on my way to work. Harry had the car ready in minutes. SO impressed with the Acura cars! Knew after the drive the car was for me. Harry had all the paper work filled out at the visit so that checkout process would be expedited. 3 days later my car was prepped and ready to take home. Hamad gave me the best options for warranties and set up the financing package. The best part of the overall experience was the professionalism they showed. I will definitely consider Montclair Acura for a future vehicle. More

Mr Sheriff was very helpful in explaining my options in selecting a car and will always recommend him to family and friends. Also the finance manager Hamad was very helpful. selecting a car and will always recommend him to family and friends. Also the finance manager Hamad was very helpful. More

Professional and courteous The team at DCH Acura worked diligently to make our purchase of a new Acura TLX a pleasant experience. From describing the differences in the models a The team at DCH Acura worked diligently to make our purchase of a new Acura TLX a pleasant experience. From describing the differences in the models and price point, options and accessories I was well informed. The final numbers and dealer incentives and financing options sealed the deal. I am very happy with the Acura TLX I just got from DCH Acura. Thanks More

Great experience, Richard makes the process Easy and smooth, he took the time and the patience to explain every step, Hammad from finance was excellent, smooth, he took the time and the patience to explain every step, Hammad from finance was excellent, More

Rich provided excellent service from start to finish. Very professional and friendly. I would Montclair recommend Montclair Acura to all my friends. Could not be happier! Very professional and friendly. I would Montclair recommend Montclair Acura to all my friends. Could not be happier! More

Walter Goldman ^ Hanad Matan I have been a customer of DCH Montclari Acura for nine years. Walter Goldman has always been courteous, professional, knowledgeable, and very helpfu I have been a customer of DCH Montclari Acura for nine years. Walter Goldman has always been courteous, professional, knowledgeable, and very helpful in getting me the best deal. It is a pleasure working with him. All my needs were met with the utmost care. Walter and Hamad are the best! More

Great dealership , they were very polite and helpful. Richard walked me through everything and answered all my questions. Felt like they worked for me great experience. Richard walked me through everything and answered all my questions. Felt like they worked for me great experience. More