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DCH Montclair Acura
Verona, NJ
2,563 Reviews
Welcome to DCH Montclair Acura in Verona, New Jersey…New Jersey's #1 Volume Acura Dealer.* We have an large selection of New Acura and Certified Pre-Owned Acura Vehicles as well as many other brands. Please search our entire Inventory to find the perfect vehicle for you. Our Acura Service Department is committed to providing you with superior customer service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Verona Area. No matter if you’re driving from NYC or any of the Northern New Jersey suburbs you’re sure to find the Acura of your dreams at DCH Montclair Acura where we are Delivering Customer Happiness Everyday!
*#1 Volume ranking based on 2015, 2016 & 2017 New Acura Sales by AHM.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,563 reviews
January 10, 2007
I sent an online inquiry for the 2007 Acura MDX and got a response within 24 hours with the quote (best one compared to all other dealers). Upon calling the dealer, they sent me a written estimate with all t response within 24 hours with the quote (best one compared to all other dealers). Upon calling the dealer, they sent me a written estimate with all the specifics. This assured me that they are not playing with the numbers. Upon negotiation, they gave me my price and signed the buyers order within a day including credit checks and email confirmation. They got the color I wanted even though they didn't have it in stock by swapping it with another dealer and didn't give me a hard time or charge me for it. There was no pressure for buying any accessories and they spent a lot of time going through the details of the car after I got it from them. Much better customer service and pricing than Open Road Acura & Park Avenue Acura. Keep it up guys. More
by urmils
Employees Worked With
Paul Dujets
April 20, 2004
I disagree. The Interent Department at Montclair Acura is outstanding. I have purchased 3 cars through Don over the years and just recently 2 through Craig and I have to say that the service was exceptio is outstanding. I have purchased 3 cars through Don over the years and just recently 2 through Craig and I have to say that the service was exceptional and the process was as smooth as silk. The professionalism in that dealer is second to none and I hold them in the highest regard. I have been to Springfield and was greatly disappointed with their level of customer service. Their pricing wasn't any lower then Montclair's and the fact remains that the service doesn't end with the sale and Montclair Acura comes through before, during and after the sale. More
by TL_S
Employees Worked With
Craig Cintron and Don Nardone
February 24, 2004
Rude, Obnoxious and unhelpful. After standing around for 15 minutes without a salesman getting up, the receptionist finally got me a salesman to greet me. This guy told me what a "hot" car this was and ho 15 minutes without a salesman getting up, the receptionist finally got me a salesman to greet me. This guy told me what a "hot" car this was and how lucky I was to be in the right place. I told him I was here for their internet person as thats how I was referred. He said, "well I cant help you then and walked away." I then went back to the receptionist who said I would have to wait 30 minutes for the internet guy to come back. Finally Craig shows up after a long lunch and I was offered a test ride, but declined as I had already driven the vehicle. Craig "the internet guy" told me they had a special "internet" no haggle price of $1000 off list. I stated to him that another dealer, Springfield was offering $2000 off the sticker and he badmouthed the dealer, said they hire "crazy arabs who they dont pay much" and were "giving cars away and thus wont be in business long."<br><br>STAY away from this place, if their service is anything like their sales department I wouldnt buy a bicycle from these guys. More
by Beamer
Employees Worked With
Craig
