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DCH Montclair Acura

Verona, NJ

4.7
2,570 Reviews
Welcome to DCH Montclair Acura in Verona, New Jersey…New Jersey's #1 Volume Acura Dealer.* We have an large selection of New Acura and Certified Pre-Owned Acura Vehicles as well as many other brands. Please search our entire Inventory to find the perfect vehicle for you. Our Acura Service Department is committed to providing you with superior customer service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Verona Area. No matter if you’re driving from NYC or any of the Northern New Jersey suburbs you’re sure to find the Acura of your dreams at DCH Montclair Acura where we are Delivering Customer Happiness Everyday! *#1 Volume ranking based on 2015, 2016 & 2017 New Acura Sales by AHM.
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100 Bloomfield Ave.

Verona, NJ

07044

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Showing 2,570 reviews

February 24, 2012

Jose Lardizabal was a great dealer and made the re-leasing process very easy. He provided a great price on a new TSX, found the car I wanted, and thoroughly explained everything. I felt comfortab More

by Mitter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lardizabal, Jose Lardizabal
Apr 15, 2012 -

DCH Montclair Acura responded

The majority of our customers lease their Acura. No matter how many times you have leased a vehicle, the re-leasing process can be a very cumbersome task. Jose is a leader in our Lease Maturity program and provides a hassle-free transition between each new contract. I am happy to hear that you are confident in his performance to serve you. We look forward to seeing you again soon.

February 22, 2012

I'm a returning customer and they've been great each time. I come to this dealership despite having another Acura dealer closer to my home. Keep up the good work. More

by glenwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gershman
Apr 15, 2012 -

DCH Montclair Acura responded

It is always comforting to know that Quality of work is just as important, if not more so, than convenience. At DCH Montclair Acura, we strive for excellence in all areas of our dealership. How exciting it is to hear that our team has been able to deliver on your expectations. Thank you for your continued patronage. I look forward to having my team continue exceeding its commitment to service - at a great value! Look out for our upcoming rewards program! We’re customizing the program as a thank you to delightful customers like you!

February 22, 2012

It's been about one week since I got my new TSX and I am loving it! I had a few cars on my mind but after going to DCH I knew this was the right choice. The service was excellent and I left the dealership More

by Tom T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lardizabal, Jose Lardizabal
Apr 15, 2012 -

DCH Montclair Acura responded

Trust is key to any relationship, and DCH Montclair Acura works diligently to do business different than the other guys. As the #1 Volume Acura Dealer in NJ we demonstrate a true concern for our customers’ needs. We understand that finding the perfect vehicle match isn’t always a piece of cake. It takes time to find the right car and that feeling of pure love is unbelievable when you experience it. I am thrilled to know that Jose was able to be there for the ride.

February 21, 2012

My experience at DCH Acura was overall a great one! Thanks to the knowledgeable Jose Lardizabal, he assisted me in making my process of buying a brand new 2012 Acura TL as simple and worry-free as poss More

by Pvillan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lardizabal and Ric Coyle, Jose Lardizabal
Apr 15, 2012 -

DCH Montclair Acura responded

Thank you for the review. Jose Lardizabal is one of our senior sales consultants and has been with us for many years. His committment to his clients and delivering customer happiness is key to his success. We are luck to have him! Congratulations on your new 2012 TL ~ happy driving!

February 14, 2012

I wish to commend Mark, Mr. Lupo, Colleen and Aida on an outstanding job last week in the delivery of our new acura tsx. Mark had the paperwork ready for us when we arrived, the entire smooth process took More

by Japan1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark, Mr. Lupo, Colleen & Aida
Feb 14, 2012 -

DCH Montclair Acura responded

Thanks a million for taking the time to express such kind words. All of us at DCH Montclair Acura strive for excellence through our mission of Delivering Customer Happiness. We are here to offer a comfortable environment free of hassle. Ted and Elizabeth, may you have miles and miles of driving pleasure; I hope your new vehicle exceeds all of your expectations. I will send a big gold start to Mark, Colleen, Aida and Frank Lupo for a job well done. Great team work guys!

February 02, 2012

Excellant service. The service was on time, very helpful and very user friendly. They contacted me when promised and kept me updated on the service. Car was ready when promised and was washed and cleaned. More

by rwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Canadavid
Feb 02, 2012 -

DCH Montclair Acura responded

Your time is valuable and we want you to know it. I am glad to hear that we made the most of your time and kept to our word. Looking forward to seeing you again soon; Happy Driving!

February 01, 2012

Walter Goldman was great! I didn't have to wrangle over the price. We agreed on a price and that was it. The price did not change after I spoke to the finance guy... The price was the price, unless I wan More

by fdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Walter Goldman
Feb 03, 2012 -

DCH Montclair Acura responded

It’s no wonder Walter is one of our Senior Sales Consultants who has been with us for many years. Our goal is to make the car buying experience as hassle free as possible and it seems Walter met that expectation. Thank you for your business and the time taken to share your experience

January 14, 2012

Nice experience. I recently purchased a Honda at a north/central NJ dealer and had a rotten exerience. So it was nice to do business with the folks at DCH. I would recommend them. Good communicatio More

by PJS7000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gersham, Ric Coyle
Feb 02, 2012 -

DCH Montclair Acura responded

We hear the stories all too often of not so favorable experiences. This gives us even more drive to continue our mission to Deliver Customer Happiness. Glad DCH could offer you a different type of car buying experience.

November 29, 2011

Stan at the parts department has a very nasty attitude. I needed to get a tire ordered from Montclair where I originally bought the car because the Maywood service center did not carry it. I gave him the in More

by Sabs123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stan
Feb 03, 2012 -

DCH Montclair Acura responded

Sabs123, I am troubled to hear of your experience with my parts department as this is not our permissible way of doing business. It seems there may have been a communication breakdown that could have been better handled. I expect employee enthusiasm when working with customers and hope this experience can be used to better educate us on better interaction practices. Thank you for your feedback

November 26, 2011

Mark was nothing but helpful. He was super friendly and never pushy. Though it took a while because a new manager was training. They really helped get me a great deal and worked to get the price I could af More

by krismarie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gershman
Feb 03, 2012 -

DCH Montclair Acura responded

Training is highly important to us as we make sure each employee fully understands our expectations for supreme customer service. I am thankful you were patient with us and that Mark was able to provide you with an enjoyable experience. We must make sure he takes you for some yummy pizza when you're here for your first service :)

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