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DCH Montclair Acura

Verona, NJ

4.7
2,570 Reviews
Welcome to DCH Montclair Acura in Verona, New Jersey…New Jersey's #1 Volume Acura Dealer.* We have an large selection of New Acura and Certified Pre-Owned Acura Vehicles as well as many other brands. Please search our entire Inventory to find the perfect vehicle for you. Our Acura Service Department is committed to providing you with superior customer service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Verona Area. No matter if you’re driving from NYC or any of the Northern New Jersey suburbs you’re sure to find the Acura of your dreams at DCH Montclair Acura where we are Delivering Customer Happiness Everyday! *#1 Volume ranking based on 2015, 2016 & 2017 New Acura Sales by AHM.
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100 Bloomfield Ave.

Verona, NJ

07044

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Showing 2,570 reviews

April 21, 2012

This is my second purchase from DCH Montclair Acura and the experience was extremely positive both times. Having done extensive research prior to going to the dealership, I already knew I wanted the 2012 A More

by findrayl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2012 -

DCH Montclair Acura responded

Wow! What a wonderful account of your recent car buying experience. I am thrilled that Ric had ultimate respect for your time, while Mark showed he’s a Salesman with a heart (and a personality)! All too often, customers will share how daunting the car buying experience can be – mostly because of the creepy, pushy salesman with no product knowledge and a mission to score big on a sale. DCH Montclair Acura is committed to Delivering Customer Happiness. Team leaders like Mark Gershman help facilitate a different way of doing business. Day-in and day-out, our sales team is trained to assist our customers with the answers they want. We understand every customer is unique in their vehicle needs and wants, we offer a no-pressure, hassle-free experience; knowing this is the only way to do business. We haven’t held on to the title of “#1 Volume Acura Dealer in NJ” by accident… It’s only happened through consistent behavior from our hard working staff. Thank you tremendously for taking the time to share your experience, I am truly grateful. P.S. we’re building a new custom Accessories program; post a pic of your new car at www.facebook.com/MontclairAcura or email it to acuracare@dchusa.com. We’d love to see your new love! :)

April 12, 2012

I went in with a Costco pricing to purchase a Acura MDX. Mark Gershman who worked with me to get the trade in and the invoicing was extremely helpful. I will definitely recommend DCH to my family and friend More

by hkrish9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gersh
Apr 15, 2012 -

DCH Montclair Acura responded

DCH Montclair Acura is the #1 Volume Acura Dealer in New Jersey and the only Acura Dealer hand-picked by Costco to offer our local Acura buyers with an exclusive best price; the first time, every time. I will certainly extend your praise to Mark and the entire team and am thankful that you were able to experience a wonderful, pain free purchase. I look forward to your service experience being just as delightful. Your kind words are greatly appreciated.

April 12, 2012

I feel that Jose is an excellent salesman. After purchasing my vehicle, he phoned me to make sure I was satisfied with the service and happy with my new tsx! I will be referring people to him! More

by Jenna918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lardizabal
Apr 15, 2012 -

DCH Montclair Acura responded

Glad to hear you are happy with your new TSX!!! What a modern and luxurious vehicle built with great technology. With all of the bells and whistles, it can be challenging to learn all of your features right away. Phoning you just to check in, is a great gesture to make sure you are 100% comfortable with your new wheels!  Thanks for sharing your adoration for a valued member of my team… Happy driving!

April 06, 2012

Mark was a wonderful sales person to work with during the negotiations, he gave me the best price, was very patient, sincere and very honest when dealing with him. When we picked up the vehicle, Mark explai More

by dftownsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2012 -

DCH Montclair Acura responded

Mark has been a great addition to our team and it is nice to hear that after three vehicles purchased from DCH Montclair Acura, your experience is still consistent with our DCH brand commitment to “delivering customer happiness”. We thank you for not only purchasing your vehicles, but also seeing the value in servicing with a team dedicated to the maintenance of such an advanced vehicle. Keen attention to detail exemplifies quality and value. I am thrilled that Mark and Chris can offer such an experience, time after time. We’re looking to thank customers like you with an upcoming rewards program… check back soon.

March 31, 2012

I had a very pleasant experience with DCH Montclair Acura. Great customer service. Made the car buying experience very easy. Good pricing no need to haggle. More

by Oscar12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2012 -

DCH Montclair Acura responded

Who really has time to haggle? Wouldn’t it be great if everything was hassle-free? By doing business up front and straight-to-the point, we have found so many more happy customers. Your time is valuable and DCH Montclair Acura wants to make sure you make the most of your time. Glad to hear of your pleasant experience. I hope you are enjoying your latest vehicle and want to thank you for sharing your experience.

March 15, 2012

I have owned 3 MDX and the only reason is because of Tom Cardace and the service department. Tom is the best service consultant you could ask for. He does everything he says he will do. He keeps me informe More

by Stehanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cardace
Apr 15, 2012 -

DCH Montclair Acura responded

Consistent vehicle care is important to maintaining a vehicles performance and overall safety. With how busy our lives can be, it is almost impossible to keep a vehicle running in tip-top-shape. Hat’s off to you for the 250,000+… that’s amazing! Definitely demonstrates the strength in the product and your assurance to its care. Tom has been with our team for many, many years and the steady message I always hear is his invaluable pledge to the relationships he builds with his clients. Many become like family, where he treats your vehicle just as his own. Trust is a challenge in many dealerships and I’m glad I have someone like Tom on my team! Thank you for taking the time to express your appreciation .

March 14, 2012

This was by far and away the best experience I have ever had purchasing a new car. There were no juvenile games where they kept me waiting while the salesman went to "talk to the sales manager". No hours i More

by lisa nkorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gershman, Frank Lupo, Marie Rossi
Apr 15, 2012 -

DCH Montclair Acura responded

Best experience! Wow! Testimonials such as this fuel our drive for being a dealer different than the rest. Thank you very much for your feedback and welcome to the DCH family 

March 08, 2012

One of the many reasons I like this dealership is because of my salesman, Jose L. -- I am now on my second car with him & I cannot say enough great things about him. Jose reached out to me early on (while o More

by ddeangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose L, Jose Lardizabal
Apr 15, 2012 -

DCH Montclair Acura responded

Expertise and efficiency are always key to great professionalism and come only with abundant experience. Jose has built a real trademark for himself through his consistency to nothing other than great customer service. Kudos to Jose for a job well done; many thanks to you for constancy.

February 29, 2012

Mr. Frank Lupo is the best and really knows how to treat his clients.. I am a three timer and I will continue my patronage.... More

by Skick926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dametre(?)
Apr 15, 2012 -

DCH Montclair Acura responded

So great to have you as part of the DCH Montclair Acura family; we look forward to our continued service

February 26, 2012

As a woman, I find it a bit intimidating to walk into a car dealership but as soon as I did I was welcomed and made to feel very comfortable. Dimitry and Frank were very knowledgeable and explained all th More

by mkdiane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dmitry Kovenleko and Frank Lupo
Apr 15, 2012 -

DCH Montclair Acura responded

As a woman certified dealer, our goal is to offer a better buying experience; one that is to-the point, hassle free and fair. Our pricing is at or below our competitors and you get that price the first time, every time. It is a true pleasure to know that Dmitriy and Frank were able to demonstrate that to you through your current buying experience. We thank you for your endorsements and hope to serve your friends/family just the same.

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