DCH Montclair Acura

This is the 3rd car my wife and I bought from Tony and DCH. Tony is friendly.knowlegable and most important he listens. Each time our experience gets better. If you are looking for an Acura go see Tony at DCH. Tony is friendly.knowlegable and most important he listens. Each time our experience gets better. If you are looking for an Acura go see Tony at DCH. More

I live in Queens New York, and was looking to purchase a new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best p new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best price around with DCH edging out by a little over $400. Paul Dejets was the internet sales manager that assigns the sales person and answers any questions you may have. And he has been a pleasure to work with. He is very knowledgeable and very patient in answering all of my questions on the MDX (and I had a lot of question) prior to purchase. Initially I was assigned to a sales representative by the name of Sergio. I was not very happy with his service. He made mistakes on the invoice, could not be reached most of the time, and doesn't call back when I left messages and emails about my concerns on the invoice, or questions about the car. (And I do give ample amount of time lapsed before I make this claim, three days each time to be exact). This was almost the deal breaker between DCH and I. But Paul assured me that I will be assigned another sales person, and I was glad that he talked me into staying I was assigned to Walter Goldman. He is fantastic. Very knowledgeable, not pushy, with all the patience in the world like Paul. Another person worth mentioning is Marie Rossie. She did our finance and warranty. Another straight forward person who was willing and able to explain whatever it was that I didn't understand. My overall experience with DCH Montclair Acura is that they are very straight forward, and honest. You get what you bargained for, and you will not get a penny less after that. They are very knowledgable of their product, and are willing to take the time to explain to you all that you need to know. NOTE: Even after the sales was done and I needed some additional information sent to my insurance company, they were happy to help, which was very different to a Range Rover dealership in NJ that I just purchased a Evoke with. More

Walter is very professional and always a pleasure to deal with. This was my second leasing experience with Montclair Acura and they make it quick and easy . Ask for Walter and you will be very happy you did. with. This was my second leasing experience with Montclair Acura and they make it quick and easy . Ask for Walter and you will be very happy you did. Would definitely lease from them again. More

DCH Acura in Verona, NJ went above and beyond at a time I really needed them most and was jammed into a really bad position. Leaving Newark Airport on a frigid February evening, my transmission started really needed them most and was jammed into a really bad position. Leaving Newark Airport on a frigid February evening, my transmission started to fail. I forced my old MDX to get out of Elizabeth and limp past Newark to finally pull into the nearest Acura dealer I could find on my GPS - at 8:55pm on a Tuesday about 60 miles from home. The ladies and gentlemen at DCH immediately focused on how to get me to my neighborhood. Did they even suggest sticking me on a train back into the New York City then catching another train back out to get home by 1 or 2am if I was lucky? No, the people working there are from all around the area and found the person closest to my home to give me a ride - saving me hours fighting to connect random mass transit home or making my wife leave the kids alone to travel hours out and back through the cold and dark to get me. Special thanks go to Mike Porreca (the Assistant General Manager) and Ben Klein (the Sales Manager and my friendly chauffeur) for rescuing me on such a cold and ugly day. And as a follow up note, both their service and sales department after the fact have been very straightforward with me discussing my car and the issues I am facing today. Logistics make it difficult but they have certainly been a legitimate conversation to potentially fix my old friend or sell me a new one despite the distance. UPDATE: So I had an even better experience with DCH working through a deal on a stellar used car they had available. They had a solid, clean vehicle they had cherry picked but still offered at a reasonable price and they were willing to work on with me on it despite the awkward position I was in with my old dead friend stuck 80 miles from home. They worked through all the pieces in a professional fashion - even taking ownership of an issue that showed up after I'd taken the car off the lot. I'm a month+ in with no complaints and I would certainly recommend them. More

Very pleasant atmosphere. Don was very helpful especially to have someone park my car for me since a lot of regular parking spaces were obstructed from the excessive snow. especially to have someone park my car for me since a lot of regular parking spaces were obstructed from the excessive snow. More

Don and Ruben are great to work with! If you are looking for a great deal on an Acura, I highly recommend Don Nardone, he definitely works hard to get you the best deal! for a great deal on an Acura, I highly recommend Don Nardone, he definitely works hard to get you the best deal! More

Easiest car buying experience. Full transparency and best price in the area. Working with Tony and Ben was a delight and we never felt pressured. Highly recommend this dealership and working with Tony. price in the area. Working with Tony and Ben was a delight and we never felt pressured. Highly recommend this dealership and working with Tony. More

Thank you again for helping me through every step of the way. It was my first time purchasing a car and I thank you for your patience and for answering all the questions I had about the vehicle and the fina way. It was my first time purchasing a car and I thank you for your patience and for answering all the questions I had about the vehicle and the financing. I am happy with the overall experience I had with your dealership and I am also very happy with my Honda purchase. The price is great and the car itself is great too. I will be sure to recommend your dealership to friends and family. More

Great experience felt welcome and they exceeded my expectations! I brought my first certified preowned vehicle with Dch and excited and happy to deal with them in the future. Ben Klein is a great asse expectations! I brought my first certified preowned vehicle with Dch and excited and happy to deal with them in the future. Ben Klein is a great asset to the company and I would extremely request asking for him for help. More

Wanted to take the time to express my sincere appreciation for the time and consideration Mr. Broderick gave when assessing and resolving my car's service issue. I have been pleasantly suprised s appreciation for the time and consideration Mr. Broderick gave when assessing and resolving my car's service issue. I have been pleasantly suprised since purchasing my preowned Acura TL from sales to service the experience has been remarkable. I have never been so impressed by the courteous, professional manner in which I was treated. Can't end without mentioning Mauricio Cadavid and Jason Bochner, I know customer satisfaction is a priority for every existing business, but these two gentlemen have the market cornered and should teach their expertice at University level. I am so pleased I made the decision to purchase a car from this dealership. More