DCH Montclair Acura

A+ Experience I had a great experience dealing with DCH Montclair Acura. I ordered an Acura TLX which was still in the process of building manufactured. Don Nardo I had a great experience dealing with DCH Montclair Acura. I ordered an Acura TLX which was still in the process of building manufactured. Don Nardone, helped me out and was always updating me on the status of the car. He is very knowledgeable and customer service is clearly one of his priorities. I would recommend everyone to check out DCH Acura and ask for Don! More

Great experience! I had such an enjoyable experience at the DCH Montclair Acura. Their salesman Jaime Borja was extremely helpful in the whole process of buying my new I had such an enjoyable experience at the DCH Montclair Acura. Their salesman Jaime Borja was extremely helpful in the whole process of buying my new car. His knowledge about the vehicles and great customer service skills made it easier for me to buy my Acura TL without any hassles. DCH Montclair Acura is a great dealership and I will surely refer a friend. More

Great experience I was looking to buy a 2014 honda accord sport but didn't want to pay the premium of a new one so after going to some honda dealers and having an okay I was looking to buy a 2014 honda accord sport but didn't want to pay the premium of a new one so after going to some honda dealers and having an okay experience I went on the internet and started searching for a used one found one at Dch MONTCLAIR Acura and called them and was contacted with Jaime Borja who has been a superb sales man I now know why they say Acura is luxury and I have Jaime to thank for that. when I came in on a Saturday morning he showed me the car and he knew the vehicle very well which I was surprise since it was a honda showed me the numbers which were exactly what we had discussed so we sign he thanxtook me throu the hole process and had me on my way with my new car by lunch which made our day thank u again Jaime and good luck More

DCH MONTCLAIR ACURA: AN EXAMPLE OF A DEALERSHIP I have purchased my 2015 Acura MDX from DCH Montclair Acura recently. Lora Moore was incredibly patient, wonderful and honest young lady who helped me I have purchased my 2015 Acura MDX from DCH Montclair Acura recently. Lora Moore was incredibly patient, wonderful and honest young lady who helped me every step of the way in owning my vehicle. I can’t appreciate enough how diligent she was in answering every question with big smile. She also introduced me with Paul Wong who is very knowledgeable in Acura products. The price of the vehicle was lower than any other dealership. Overall, this is the greatest experience I have ever had buying a car. I appreciate it the fact that they treated me like family. Thank you!! Saiful Khan More

Amazing customer service Usually when someone makes the decision to buy a new car, it can be a stressful process. With a salesman like Jaime, that is not the case. He was abs Usually when someone makes the decision to buy a new car, it can be a stressful process. With a salesman like Jaime, that is not the case. He was absolutely amazing. A salesman to hold your hand through the process and ensure you are getting the best deal. More

One Happy Customer I'm terrified of shopping at car dealerships because I always feel like I am signing my life away. This was my second time purchasing from a dealershi I'm terrified of shopping at car dealerships because I always feel like I am signing my life away. This was my second time purchasing from a dealership and it was a lot better than the first. My sales guy was Jaime Borja and I felt very comfortable working with him. Mr. Borja was not only knowledgable of the different cars, but he also listened to what my needs were. As a first-time mom, I wanted a car that would work for my family, including my pup. I'm so happy with the choice I made, and very thankful for his suggestions. More

Recent Purchase Recently worked with Don Nardone on an MDX purchase. He was attentive, knowledgable, and walked us through every step of the way. Kudos to Harry as we Recently worked with Don Nardone on an MDX purchase. He was attentive, knowledgable, and walked us through every step of the way. Kudos to Harry as well for following up on the process. Would guide others to them if they were in the market... More

great experience walter goldman was very helpful and thorough.spent a lot of time with us.going over the features of the car.overall a pleasant experience. walter goldman was very helpful and thorough.spent a lot of time with us.going over the features of the car.overall a pleasant experience. More

Excellent!! I was looking for a small car with good space inside. I also researched various auto dealerships, and decided to go to DCH Acura. Jaime Borja the sale I was looking for a small car with good space inside. I also researched various auto dealerships, and decided to go to DCH Acura. Jaime Borja the sales rep was very knowledgable and helpful. My buyin experience was excellent. Thank you very much. More

You'd think you just bought a Bentley! I thought I was impressed when Mark Gershmin assisted me in buying a new 2012 TSX in record time and no aggravation but service was just as great! Now I thought I was impressed when Mark Gershmin assisted me in buying a new 2012 TSX in record time and no aggravation but service was just as great! Now in 12/2014 my TSX recently came up with a minor issue with the heat so I added the routine stuff too. Right off the bat, one of the guys in the garage (I drove in when I shouldn't have - sorry) said leave it there, he'd handle it for me, walked me in to meet Advisor Mauricio Cadavid and even more pampering happened. He actually listened to my concerns, it was all accurately documented on the work order too (yea..I know! Crazy right?), and he walked me over to the waiting area with a quick tour of the amenities. Everything was a Mr...this and Mr.. that, very respectful. A "shuttle" - more like a RDX with a respectful driver, shuttled me home so I can run my errands. Mauricio called me with proper updates all throughout. I mean, progress notes not useless calls. I love proper communication when it comes to business and Mauricio never had me guessing throughout the day! When they were all done testing it properly, he sent another gentleman over in a RDX to take me back - again greeted respectfully. I came back to an ever enthusiastic Mauricio, a washed and vacuumed TSX, and working heat. I've had many brands before and DCH Acura/montclair nailed it! It puts other places to shame (ehemmm..P. Ave BMW ~ Maywood) and others should see how it's done from buying to service. You really would think you were getting your Bentley served.... it's Acura..done right. I wish I asked the name of the drivers who shuttled me and the technician who made the repair and service, he left the car cleaner than it came it and . Thanks DCH for a great team experience. I didn't see the others names listed but if DCH see this, please pass them a copy and send them my regards. More