DCH Montclair Acura

Fair.. I am very happy as they assisted me with all the best help to make the best purchase and especially with calls after buying to make sure everything is I am very happy as they assisted me with all the best help to make the best purchase and especially with calls after buying to make sure everything is fine with the car, thanks for your attention More

Acura MDX 2017 Complete waste of time. Stated that they would consider my offer for MDX if I stopped by their dealership. When I arrived, my meeting lasted for 10 m Complete waste of time. Stated that they would consider my offer for MDX if I stopped by their dealership. When I arrived, my meeting lasted for 10 mins after the sales rep told GM my "ridiculous" offer (I swear it was fair because I ended up getting the same car at another dealer below the price I offered to them). The GM comes out and tells me will not budge below $2000 off sticker price, stated "I got the last delivered lot of MDX and I can sell it for more than your asking price". Ok so why bs me on the phone and ask me to stop by? Stick with eprices online...these guys are the worse in person. More

Used car purchase A great place to purchase a vehicle. Warm friendly and helpful staff. They went out of their way for me to purchase a used vehicle A great place to purchase a vehicle. Warm friendly and helpful staff. They went out of their way for me to purchase a used vehicle More

Overall pleasant experience working with Keith & Hamad My wife & I drove 25 miles to view a Toyota Sienna van advertised online here. I spoke with Tim Jacoby by phone the previous day for a more detailed d My wife & I drove 25 miles to view a Toyota Sienna van advertised online here. I spoke with Tim Jacoby by phone the previous day for a more detailed description of the van's condition. He provided accurate & honest information of this vehicle and assured me it would be worth the trip. He was right! Although Tim had a scheduled day off when we arrived, Keith Mickens graciously stepped up and took excellent care of us. Once we agreed on price, Hamad Matari finalized the deal in a professional & efficient manner. Kudos to the entire staff at Montclair Acura for their proficiency during the current dealership construction... As a customer however, the construction inconveniences of tight parking & jack-hammering during our deal is the reason I awarded 4 stars instead of 5. More

Excellent experience with Salesman Harry Jones My husband and I shopped around and test drove vehicles at other dealers but nothing compared to our experience with Harry Jones. He was VERY detail My husband and I shopped around and test drove vehicles at other dealers but nothing compared to our experience with Harry Jones. He was VERY detailed in his explanation of the features of the MDX during our test drive while others just tried to cut to the sale or confuse us. He went above and beyond any other salesperson we met. He made the process transparent and smooth with no high pressure sales tactics. We also received very fair prices for our trade ins. We highly recommend Harry as an honest, reputable salesperson who will make you feel comfortable during the buying process. Also the other people we dealt with at DCH Montclair Acura were all professional and knowledgeable which contributed to our 5 star rating and pleasant experience. We are so happy with our new MDX!!! Thank you again!!! More

Outstanding Service! There’s a difference between good and great. What I experienced this time on my forth Acura was even greater! Outstanding ;) Thank you all for takin There’s a difference between good and great. What I experienced this time on my forth Acura was even greater! Outstanding ;) Thank you all for taking great care of me More

excellent experience! This was my best car buying experience ever! I stopped in the dealership on a Saturday looking to discuss leasing an RDX. My current car lease was u This was my best car buying experience ever! I stopped in the dealership on a Saturday looking to discuss leasing an RDX. My current car lease was up so I needed to get into a car ASAP. I was introduced to Lora Moore who was very professional and knowledgeable. I told Lora up front that I didn’t want to play games, had been shopping around and all I wanted was her best price. Lora listened to my needs and worked with Robert Westervelt to make it happen. We sealed the deal and they had me in my new RDX by Monday night. Hamad Matari was extremely organized and made signing the lease papers fast and simple. Great people, excellent customer service, high knowledge and no pressure. I would recommend this dealership! More

Great Experience With our Salesman Robert Colon Car shopping on Sunday 11/19 ended up at your Dealership.Looking for a used Vehicle really like the Chevy Malibu.Went on the Internet to see if Vehicl Car shopping on Sunday 11/19 ended up at your Dealership.Looking for a used Vehicle really like the Chevy Malibu.Went on the Internet to see if Vehicle was still available got a response almost immediately.Monday Morning went to Dealership our Salesman was Robert Colon very Professional and helpful went over all Details of the car for my Dad who is 88 yrs old and only drive 4 miles a day.Everyone was very nice greeted us asked if we needed anything. The process was quick and my Father picked up his car on Tuesday. He really loves the car!! Thank you Robert Colon and all the staff at DCH Montclair Acura we def will be telling Friends and Family about this Dealership. Thank You Peggy Tower More

Great Customer Service and Pricing My sales representative, Kirsy Smith, was wonderful. Not only was she extremely knowledgeable, but also very patient with all my questions and spend My sales representative, Kirsy Smith, was wonderful. Not only was she extremely knowledgeable, but also very patient with all my questions and spend as much time with me as I needed. She also gave me the time I needed to make my decision, but followed up with me a number of tiimes to make sure I had all the information I needed. Robert Westervelt, the new car sales manager, also made sure that I got the car I wanted at an excellent price. Jamie, the business manager, presented all my options without being pushy or trying to sell me something I did not need. All in all, this was a very easy, relaxing and enjoyable car buying experience and I would definitely recommend this dealership to anyone looking for an Acura More

Robert and Jamie were great Appreciate how Robert was super friendly and really created a great atmosphere for myself and made everyone feel very comfortable. Shopping for a car Appreciate how Robert was super friendly and really created a great atmosphere for myself and made everyone feel very comfortable. Shopping for a car can be stressful and carsalesman may treat you like dirt. Not Robert he treated myself with respect and worked with me to get me the best deal possible. Great experience! More