DCH Montclair Acura

Wonderful Experience This is my 4th Acura all purchased or leased from DCH and the last 3 with Walter as my sales contact. Walter is excellent to deal with and extremely h This is my 4th Acura all purchased or leased from DCH and the last 3 with Walter as my sales contact. Walter is excellent to deal with and extremely helpful post transaction. We have called for help and advice and he is always available and has always helped us with whatever we needed. Great sales person an solid dealer/service staff!! More

Wonderful My first experience dealing with DCH. Great and quick response from Annabel. Water was my sale contact. He is excellent to deal with and helpful du My first experience dealing with DCH. Great and quick response from Annabel. Water was my sale contact. He is excellent to deal with and helpful during the transaction time. Hamad helped me on the finance side and he made it quick and easy. Overall a great team! More

Quick and easy! Annabel was awesome! She was so accommodating and made the process easy for me! I had a great experience working with her and I would definitely work Annabel was awesome! She was so accommodating and made the process easy for me! I had a great experience working with her and I would definitely work with her again! More

The best crew ever.. excellent customer care I want to express how happy I am with Acura Montclair DCH sales department. I was lucky to work with Harry Jones, he really knew all the answers to my I want to express how happy I am with Acura Montclair DCH sales department. I was lucky to work with Harry Jones, he really knew all the answers to my questions. I test drove an Acura TL Aspec with Harry. I love that he actually gave me the chance to experience the car on the road. He made me aware of all the features and when to use them before and while I was on the road. It turned out because I had negative equity with my current TL that I was trading in, my payment were above my preferred price range. Harry was able to show me alternatives that I also was in love with (minus the fact that I really wanted red seats.. not his fault). Harry was able to get me into the Acura TLX and explained I would be happy with a 4 Cylinder over a 6 Cylinder. He explained it’s really all about the money and how much I would be saving gas wise. He also explained the very little I would be missing if I decided to go with the technology package over the advance. I didn’t feel bamboozled with Harry. He really broke everything down for me and took my price range into consideration every step of the way. Because my car had to be transferred from another dealer, I went the following weekend to pick it up. I sat with Hamad who knew his sh**! He was extremely welcoming and managed to have friendly conversation while multitasking. He was quick and efficient. My night became extremely long…When I went to transfer my belongings I locked both my old car keys into the trunk of my old car..ughhhhhhh! Frustrating! But no worries… the family came out to help right away and they did not leave until we were able to open the car. I couldn’t thank the team enough, Harry, Hamad, Richard, John, and lovely Lora, for doing some over time on my behalf! (Sorry Guys!!) I was glad for my night to be over and I felt extremely bad but they didn’t shed any sign of frustration. I truly appreciate the quality care and sales service that everyone at Acura Montclair DCH has shown me from the moment I stepped through those doors. I will be back in due time! Thank you all! More

2019 RDX The dealership worked well negotiating a fair and satisfactory sales price on the vehicle. The sales representative, Lovena, was wonderful to work wit The dealership worked well negotiating a fair and satisfactory sales price on the vehicle. The sales representative, Lovena, was wonderful to work with. She went above and beyond to satisfy all questions and requests. More

Helpful with question, polite , professional and a gentlemen Inventory is good, showed And demonstrated the diff. models interested in, answered my questions about each, and offered a fair price. Also explained Inventory is good, showed And demonstrated the diff. models interested in, answered my questions about each, and offered a fair price. Also explained features of the vehicle purchased. More

Robert Rocks I bought Acura 2019 RDX from DCH and Robert Colon was point of contact for this deal. Robert displays real professionalism in his work ethics. There a I bought Acura 2019 RDX from DCH and Robert Colon was point of contact for this deal. Robert displays real professionalism in his work ethics. There are almost no price haggling on the deal and it went through pretty fast. He listens to all my question and concerns very carefully and have them addressed pretty well. Also he has deep understanding of all the features and new car and he took good time to make them understand. Over all, I will definitely recommend this dealership to any one in process of buying car. Also Robert is gem in their team. More

Great team of professionals One of the easiest and most pleasant car leasing experiences I have had. The client service was a team effort, everyone worked together to completely One of the easiest and most pleasant car leasing experiences I have had. The client service was a team effort, everyone worked together to completely satisfy my needs during my time at the dealership. I would recommend DCH Montclair Acura to anyone. More

Excellent and professional customer service Robert Colon and Jaime Borja were professional, friendly, and respectful. They took the time to understand and match my current needs. I would highly Robert Colon and Jaime Borja were professional, friendly, and respectful. They took the time to understand and match my current needs. I would highly recommend this dealership and these two DCH team members because they were helpful and pleasant during the whole process. Thank you very much for making my experience a memorable one! More

No complaints Amazing customer service! Annabel is always awesome and victor was accomadating and so helpful! My lease is coming up and I plan to get another lease Amazing customer service! Annabel is always awesome and victor was accomadating and so helpful! My lease is coming up and I plan to get another lease here if all goes well! More