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DCH Kia of Temecula

Temecula, CA

4.8
467 Reviews

26799 Ynez Road

Temecula, CA

92591

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468 Reviews of DCH Kia of Temecula

January 18, 2023

Fantastic experience starting with my initial call with Dennis to taking delivery two days later. Since we live in San Diego, I did not want to drive 60 miles to see the Telluride we wanted be sold before More

by tthorstenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben, James O'connell, Dennis Gassert
Jan 19, 2023 -

DCH Kia of Temecula responded

We couldn't be happier to read this and see that Dennis and our team took great care of you from start to finish. We appreciate you reaching out to us and we hope you're loving your new Telluride thus far. Should you ever have any questions about anything, please don't hesitate to reach out. You're family! Regards, David Bacon General Manager davidbacon@dchusa.com

January 08, 2023

Jeremy was very helpful in explaining what service my car needed. My car was returned to me in a timely Manner…and even washed!! More

by Smilady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Jan 09, 2023 -

DCH Kia of Temecula responded

We are ecstatic to hear that Jeremy got you back on the road in no time! Hope to see you again! Regards, David Bacon General Manager davidbacon@dchusa.com

December 30, 2022

Service consultant was very pleasant, cooperative and efficient. I would recommend her for a promotion and a raise. Also visited the show room, and was greeted by a pleasant knowledgeable salesman. More

by fbce1maa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille, Bruce
Jan 03, 2023 -

DCH Kia of Temecula responded

It's wonderful to hear that you were impressed with our service and facility! Thank you for your positive review and we hope to hear from you again! Regards, David Bacon General Manager davidbacon@dchusa.com

December 24, 2022

Very pleasant and efficient. As a new customer my tech advisor asked the right questions about my vehicle history. I was in an out as promised. Plan to use these guys as my new m More

by 14tchance18rj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Dec 27, 2022 -

DCH Kia of Temecula responded

We are thrilled that our team got you back on the road in no time! Thank you so much, and we look forward to doing business with you again in the future. Regards, David Bacon General Manager davidbacon@dchusa.com

December 24, 2022

Pleasant dealer environment, representatives were so accomodating and courteous. Appreciated the deal agreed upon and enjoy my new vehicle. More

by tagapulu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, James O'connell
Dec 27, 2022 -

DCH Kia of Temecula responded

It's wonderful to hear that our tam got you into a new ride! We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, David Bacon General Manager davidbacon@dchusa.com

December 12, 2022

Jeremy was great. He kept me posted on the work that was being done on my car. More

by cane4life33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Dec 14, 2022 -

DCH Kia of Temecula responded

We hope you're vehicle is running like new! We're so proud of Jeremy for providing you with a 5-star service visit! Regards, David Bacon General Manager davidbacon@dchusa.com

November 07, 2022

Kia has been servicing my car for over five years now. I've had nothing but the most professional experience everytime I go there. More

by kendf55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Nov 07, 2022 -

kendf55 responded

Great service department!

Dec 12, 2022 -

DCH Kia of Temecula responded

Thanks for being part of the family and here's to another 5+ years of working together! See you here at your next service visit! Regards, David Bacon General Manager davidbacon@dchusa.com

November 02, 2022

Great service, nice people, I always getting great job, very responsible and always holding time line for service More

by ira.gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille
Nov 03, 2022 -

DCH Kia of Temecula responded

Thank you for your stars! We're so glad to hear our team always provides you with 5-star service! Visit us again soon! Regards, David Bacon General Manager davidbacon@dchusa.com

October 24, 2022

Very helpful staff. I appreciate their honest & willingness to help if they can!! Service department gets you in & out in a timely manner. There is always room for impro More

by V8mustang1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Naranjo, James O'connell
Oct 24, 2022 -

DCH Kia of Temecula responded

Thank you for your stellar feedback! We're so happy to hear you always enjoy your visits here & we're proud of our team for working hard to ensure you're taken care of. We look forward to working with you again soon! Regards, David Bacon General Manager davidbacon@dchusa.com

October 15, 2022

Absolutely awful experience. Receptionist Anna did give a flying rip, Nick the service tech never returned a phone call, obviously we interrupted their lazy, do nothing day. More

by Scottstacey7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Goodman
Oct 18, 2022 -

DCH Kia of Temecula responded

Hi Scott, I’m sorry to hear that you had a bad service experience. I have looked through our recent records and can’t find your information. I’d like to know more about what happened so that I can assist you. Please call or email me at your earliest convenience so we discuss your concerns. 951.699.3331 – Grant Bell, Service Manager DCH Kia

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