DCH Kia of Temecula

Gabriel helped us figure out what was covered under our warranty. He was courteous, and though I was frustrated, he remained calm and courteous. We got everything taken care of on the same day. I recommend warranty. He was courteous, and though I was frustrated, he remained calm and courteous. We got everything taken care of on the same day. I recommend Gabriel for all your automotive needs. More

Gabriel gave me an excellent customer service.... I highly recommend him as your service guy...My car was taken care of in a timely manner. highly recommend him as your service guy...My car was taken care of in a timely manner. More

Jeremy was amazing. The moment I drove up he was attentive to my needs and very friendly. It’s refreshing to be treated with respect and kindness again. I will definitely be back. attentive to my needs and very friendly. It’s refreshing to be treated with respect and kindness again. I will definitely be back. More

Jeremy was very courteous knowledgeable and very helpful. My car was ready earlier than expected. I was very pleased with all the work performed at Kia. My car was ready earlier than expected. I was very pleased with all the work performed at Kia. More

Super rude and unprofessional. He argued with us about that contract even though we were showing him what it said. He told us that wasn't the case and again and again we showed him where the contract said that contract even though we were showing him what it said. He told us that wasn't the case and again and again we showed him where the contract said he was wrong, but he kept telling us we were wrong. He got visibly and audibly angry that we wouldn't believe him over the contract and stormed off. Finally we talked to the finance manager and got everything straightened out, but this guy was unbelievable. The fact that he's still employed here is astonishing to me, because we heard from others that he treats everyone like he did us, rude, short tempered, and acts like he's a genius and we're idiots, even when he's clearly wrong by the dealerships own written contract that we have in front of us. It must be because he's one of the managers cousins that he's still allowed to work there and treat customers the way he did, that manager was just as rude and unprofessional, so he clearly doesn't care if his workers are, especially when they're family. More

Gabriel was courteous and precise on completion of service as indicated. He followed up with a phone call when vehicle was ready. Thank you Gabriel! service as indicated. He followed up with a phone call when vehicle was ready. Thank you Gabriel! More

Jeremy has walked the extra mile and serviced my vehicle in an excellent timely matter and answered my doubts regarding filter on my vehicle. Thx in an excellent timely matter and answered my doubts regarding filter on my vehicle. Thx More

What a pleasant soul. I truly appreciate your tentative effort making me comfortable and your care of my vehicle. Youre absolutely an asset to Kia. Thank you effort making me comfortable and your care of my vehicle. Youre absolutely an asset to Kia. Thank you More

Daniel is excellent. He is very knowledgeable and very helpful. We appreciated the service and care he and the Kia Team provided. We are very happy! helpful. We appreciated the service and care he and the Kia Team provided. We are very happy! More