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DCH Kia of Temecula

Temecula, CA

4.8
472 Reviews

26799 Ynez Road

Temecula, CA

92591

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472 Reviews of DCH Kia of Temecula

January 19, 2025

Wrong maintenance was done 16JAN2025. Service rep told me the car was due for both 30K and 35K maintenance. We paid for the 30K maintenance. After I got home I checked our records which More

by Petepay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jan 21, 2025 -

DCH Kia of Temecula responded

Thank you for bringing this to our attention. We apologize for any confusion regarding your maintenance service and would like the opportunity to resolve it. Please reach out so we can make things right. Vincent Torrente - General Manager - vincenttorrente@dchkiaoftemecula.com

January 19, 2025

Dennis was easy to work with and knowledgeable. No hassle or upselling, a pleasant experience overall. More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gassert
Jan 20, 2025 -

DCH Kia of Temecula responded

We love hearing that Dennis made your experience at DCH Kia of Temecula a pleasant one, JT. Thank you for shopping with us!

January 16, 2025

Very comfortable transaction for a lease. Sergio made time for a weekend impromptu appointment to make sure i got the car i wanted. Great salesman and team. More

by gregwittmeyerrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
Jan 16, 2025 -

DCH Kia of Temecula responded

Greg, it's awesome that Sergio and the team at DCH Kia of Temecula went above and beyond to make your leasing experience comfortable. Thank you for choosing us!

January 14, 2025

Service provided was fast. They were thorough and explained all services I had questions about. More

by cherilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Savellano
Jan 14, 2025 -

DCH Kia of Temecula responded

We're glad you found our service quick and satisfactory, Cherilyn. We appreciate your business and hope to see you again at DCH Kia of Temecula!

January 10, 2025

Fast,polite and easy to work with. The service requested was preformed without any notes issues More

by Kevin.martinez1765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Jan 13, 2025 -

DCH Kia of Temecula responded

A quick and easy service experience is always our goal at DCH Kia of Temecula. Thanks for being a valued customer, Kevin!

January 04, 2025

According to the vehicle check list, the tire air pressure according to the on board tire air pressure monitor did not match. More

by nascarteacher
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Jan 06, 2025 -

DCH Kia of Temecula responded

Thank you for bringing this to our attention. We appreciate your feedback and will ensure that the team addresses any discrepancies in vehicle checks. If there's anything else we can assist with, please let us know!

January 01, 2025

Nick was very professional, friendly & knowledgeable. He greeted me immediately while I was just parked. Highly recommend. Service was completed on time. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goodman
Jan 02, 2025 -

DCH Kia of Temecula responded

It's always our goal to provide you with professional and friendly service at DCH Kia of Temecula, Don. Thank you for the recommendation and shout-out to Nick!

December 29, 2024

Service writer Nicolas is always very courteous ,knowledgeable and helpful! Always a pleasant experience. Fast in and out! More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
Dec 30, 2024 -

DCH Kia of Temecula responded

Chris, it's great knowing that Nicolas consistently provides you with courteous and efficient service at DCH Kia of Temecula. Thank you for sharing your positive experience!

December 28, 2024

Had an appt for an oil change. Was there for over 2 hours. Had to go back for a refund because I was charged for a service that wasn’t completed More

by Brookemurakami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 30, 2024 -

DCH Kia of Temecula responded

Thank you for bringing this to our attention. We apologize for the inconvenience during your visit and appreciate your patience while we resolved the issue. Your feedback helps us improve, and we're here if there's anything else we can do!

December 27, 2024

Our sales experience was exceptional. Our initial salesman, Phil, was courteous, professional and helpful. He was also transparent that he was very new. The other salesman we worked with More

by AndreaDeaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil (didn’t get Gus last name), Eddie Cruz, Damian Naranjo
Dec 27, 2024 -

DCH Kia of Temecula responded

Andrea, we're delighted to hear about your exceptional experience with Phil, Damian Naranjo, and Eddie Cruz at DCH Kia of Temecula. It's great that our team provided a transparent and straightforward process for you. Should you ever need anything else, please let us know.

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