DCH Kay Honda

I recently leased a car from Bill Knier, at DCH Kay Honda. From my initial phone conversation with Bill, which made me feel very comfortable about going into the dealership and pursing a deal, through Honda. From my initial phone conversation with Bill, which made me feel very comfortable about going into the dealership and pursing a deal, through the culmination of that deal, I felt that I had met the top (or at least tied for the top) sales person in my car buying career. (In my lifetime so far I have leased and purchased about 34 cars.) Bill went over a number of models that he thought might fit my need¸ and I decided to price an Accord EX-L. At my request, Bill showed me a couple of variations for a deal. His patient and thoughtful explanations really made me feel good about going to see him. I did not get the feeling of being the adversary, as some dealerships can give you. I told Bill that I had to go home that day, and share the information with my wife. Bill’s demeanor didn’t wavier from outstanding when I first walked in, knowing now that he couldn’t close the deal on that first visit. Generally if a salesperson finds that their efforts didn’t get you to sign on the dotted line, with their first effort, you could see a change in their personality. On the way out Bill introduced me to Chris Mizerny, a sales manager, who asked me if there was anything more he could do for me. I said, “Yes,” and would you believe, he even gave me more food for thought (and I mean that in a positive way) by giving me another variation of how to do the deal with that good pricing that Bill had just given me. I left there hoping that I could come back and do business with DCH Kay Honda. I did look at one other make car, and decided I wanted a Honda. Now, I needed to get some competitive pricing, and did so at two other dealerships. One more local to me, and another also a distance away from my home. I then decided that in comparing dealers I wanted to do business with DCH and Bill, if possible. Bill made that an easier task by giving me his best pricing up front, without playing games that might not have brought me back to see him. Other dealers, when asked might say “well when you come back we’ll see if we can do any better.” What they don’t care about, is if not given the best price up front you may never come back to them seeking that better price. I called Bill, and set up an appointment to come in. We went over everything, and then went into the finance person, Chris Olszewski. That was also a pleasant experience. No trying to push on us any after market items, just an explanation of what could be purchased. Then he gave me an explanation of all the paperwork that had to be signed and the money to be paid. On my initial visit to DCH Kay Honda I met Luke Haug, another finance person, who was very helpful in answering a few questions about extended warrantees, that, I had asked about. After the deal Bill went even one step better, when I told him that I needed a way to come and pick up my new Honda since my wife does not like driving the NJ Parkway. Bill, himself, made arrangements to pick me up to get the new Honda. Bill never waivered from his even tempered personality, even when I arrived to finalize the deal late in the day on a very busy day with many people there to see him. You could see that he was a touch worn, but that was the only sign of this seemingly hectic day for him. He didn’t seem to miss a beat finishing up with the other people, and then moving on to us. When I saw him two days later, you could see that he was well refreshed, and he told me that the other day was an extremely busy day for him. I told him that was good news. On the day of pickup I went into the parts department to buy something for my new car. I met the manager there, Jason Woods, he treated me right on that purchase, and extended an offer to call him, if he could ever be of assistance. I feel confident that life after the deal will also be a pleasant experience for many years, and I could then look to DCH Kay Honda for my next car, shortly down the road. More

We came in near the end of the day on a Saturday. We had seen a great lease price on- line for a Honda Accord, and Edmond was our sales person. He verified the promotion, took us for test drive, and showed seen a great lease price on- line for a Honda Accord, and Edmond was our sales person. He verified the promotion, took us for test drive, and showed us which cars were available. He worked with our insurance company to get coverage, and we signed the paperwork with the finance manager. It was past closing, and we were the last customers, but nothing was rushed, and we were able to leave with our new car. Our 15 year old son even commented on how helpful and friendly everyone was, and how great the overall experience was. More

My experience at DCH Kay Honda was GREAT. It has been exactly a month since I purchased my Honda Civic LX and I am very happy. My salesperson, Armando Lopez was very helpful in helping me with my purcha exactly a month since I purchased my Honda Civic LX and I am very happy. My salesperson, Armando Lopez was very helpful in helping me with my purchase. He answered all of the questions that I had and was very patient with me being that it was my first time purchasing a car and I had quite a few questions. I would definetly recommend DCH Kay Honda to friends and family. More

I happened to be getting my 2001 Accord serviced when I was talking to Steve from the Service Department. I explained that I recently found out I was pregnant and that I would need a bigger car soon. He was talking to Steve from the Service Department. I explained that I recently found out I was pregnant and that I would need a bigger car soon. He showed me the catalog for the new 2010 Accord Crosstour, and explained that it would be perfect for a family with kids. He then lead me to sales where I met Allen. Allen was very friendly and gave me a fair price. I also liked that he wasn't pushy. The dealer didn't have the color and the model that I wanted, so Allen went and got it for me from another dealer. I love my new car so far. It is very comfortable to drive. I credit both Steve and Allen for helping me select and purchase the perfect car for me. More

A very pleasant experience, everyone was friendly and courteous. The customer service was good. I feel I received fair treatment and overall a decent price on the vehicle I purchased. We will be recom courteous. The customer service was good. I feel I received fair treatment and overall a decent price on the vehicle I purchased. We will be recommending this dealer to our family and friends. More

I was very happy with the service provided by the sales associate, Jeremy Braun, from DCH Kay Honda in Eatontown, NJ. I will look forward to doing business with him in the future. I did not feel the war associate, Jeremy Braun, from DCH Kay Honda in Eatontown, NJ. I will look forward to doing business with him in the future. I did not feel the warranty package was clearly presented to me by the finance department. No total price for the warranty package was ever mentioned to me- only the "monthly payments." I was left to discover the $1990 price tag on my own. While I assume that is a common sales technique, I would have preferred the finance salesman to be more upfront with me. I was not pleased with that aspect of my new car purchase experience. More

Evelyn was very helpful and professional as we searched for a new Honda lease. She was patient with us and was more than happy to assist with our requests. I would highly recommend her and dch kay honda for a new Honda lease. She was patient with us and was more than happy to assist with our requests. I would highly recommend her and dch kay honda in the future. .............................. More

Charles was very friendly, knowledgeable and helpful. Working with Charles, I did not feel pressured at all, in fact, leasing my new car was an enjoyable experience. I will be sure to recommend Charle Working with Charles, I did not feel pressured at all, in fact, leasing my new car was an enjoyable experience. I will be sure to recommend Charles and the rest of DCH Kay Honda to friends and family. Thank you. More

The purchase of my Honda was very straight forward. The staff was very friendly and helpful, especially Jeremy Braun. I was able to make an appointment the same day I requested one. Jeremy also was very staff was very friendly and helpful, especially Jeremy Braun. I was able to make an appointment the same day I requested one. Jeremy also was very patient in taking me thru the different choices I had for a vehicle. More

We found the sales process to be open, candid, and helpful. Our sales consultant, Terry Adams, was well-informed and did his best to secure the car we were interested in. As a result, the deal was c helpful. Our sales consultant, Terry Adams, was well-informed and did his best to secure the car we were interested in. As a result, the deal was closed the next day, and we drove the car we wanted off the lot. The finance consultant was also very forthright and open in his role. We found the whole process to be efficient and effective. More