DCH Kay Honda

REPEAT customer! so good I came back twice now Had such a great experience the first time I went there, when I needed another car ASAP, DCH Kay Honda in Eatontown was my first stop and I didn't nee Had such a great experience the first time I went there, when I needed another car ASAP, DCH Kay Honda in Eatontown was my first stop and I didn't need to go anywhere else. First time there I dealt with ART SMITH. Couldn't have been a nicer, down to earth guy that found out what I was looking for and helped me get exactly that. Second time there I was disappointed to know it was Art's day off but JEFF GUTKIND was Art's equal. I was having a terrible day after crashing my car, Jeff put the first smile on my face I had all day and helped me get back on my feet and in a new car without an hassling. Making a huge financial decision like buying a car can be very stressful and nerve racking. Most of the places I checked out cars at, the salesmen were pushy, very fake and quite frankly made me feel very uncomfortable and more unsure in an already unsure mindset. At DCH Kay Honda in Eatontown I felt non of the above. I am not usually one to write reviews, good or bad about my shopping experiences, however, due to the 2! experiences I had at this place I felt it was necessary and hope this will help someone reading this. Get over to DCH Kay Honda and ask for ART! or JEFF! you will regret if you don't! THANKS AGAIN FELLAS! More

Great car buying experience! Stephen Severio was fantastic! I knew what I wanted and he was a great help. The whole car buying process was quick and easy! No hassles and no tri Stephen Severio was fantastic! I knew what I wanted and he was a great help. The whole car buying process was quick and easy! No hassles and no tricks. I left the dealership feeling like I got a great deal on the car I wanted! I highly recommend Stephen Severio! More

Horrible and could care less! Sold me an unsafe car! I have called many times and this is now the third time I am sending this information. When I purchased the car my sales person agreed that the car s I have called many times and this is now the third time I am sending this information. When I purchased the car my sales person agreed that the car should be in safe conditions. After many calls I finally received the headlight however I received the ticket since it took so long. I do not agree that this is good customer service and I am very disappointed in the handling of an "unsafe car." My expectation from such an outstanding company was immediate rectification of the situation. Instead I have received neglect and unconcern. I have contacted Victor many times and I still have not received a check. I paid the ticket including the $10 late fee. I was promised by Victor to pay the ticket so I sent him the scanned copy of the ticket. Then he switched his story to "we told you to pay the ticket and we will reimburse you." This was of course after I got a late charge and after several calls. I also have contacted Andrew via phone messages and what a surprise...no return phone call. After sending emails to top management this has still not been addressed. I was again promised in July it is not September and no check. I purchased my unsafe car in May!! More

Best car buying experience!!!! I contacted DCH Honda after seeing a truck on the website, and I spoke to Jeff Gutkind, who could not have been nicer. When my husband and I went to s I contacted DCH Honda after seeing a truck on the website, and I spoke to Jeff Gutkind, who could not have been nicer. When my husband and I went to see the truck Jeff wasn't there, he was on his way back, but instead of having us stand around waiting, the other salesman gave us the keys to the vehicle so we could take a look at it, in the meantime Jeff came back and answered all of our questions honestly, took us for a test drive, twice! While my husband and I were deciding whether or not we were going to purchase the vehicle, he left us alone, and gave us time to discuss it, without ever pressuring us to buy it. It was the best car buying experience we had ever had! Everyone that works there is great! We will definitely go back for our next vehicle! More

great experience Jeff was very friendly, knowledgable, and was so much help. He was able to answer every question I had while helping my brother find his first car. Jeff was very friendly, knowledgable, and was so much help. He was able to answer every question I had while helping my brother find his first car. More

Excellent Dealership I would highly recommend this dealership. We had been to a dealership closer to our home and the service was terrible! We didn't get help. We then wen I would highly recommend this dealership. We had been to a dealership closer to our home and the service was terrible! We didn't get help. We then went to DCH Kay in Eatontown and met Art Smith. What a difference. We called ahead with a question about cars we had seen an their website. When we got there he had the cars out and ready for a test drive. The entire process was a traumatic. Art and everyone we dealt with was courteous and very helpful. Can't say enough about them. If you need a car this is the place to go. More

new car thanks Phil!!! I purchased a new Honda CRV from Eatontown Honda. I worked with Phil. Phil was completely straight forward and honest with all the information. New t I purchased a new Honda CRV from Eatontown Honda. I worked with Phil. Phil was completely straight forward and honest with all the information. New to the new car buying process I had a lot of questions. Phil answered them all probably more than once. Phil made sure the car was detailed before I left and even put a coat of the fabric protector on for free. He made sure I had the bluetooth setup and called the next day to see how I was doing with the new car. He even helped me submit the needed paper to see if I qualified for the student/ graduate discount. He never pressured me to buy the car. He was very patient and helpful through the whole process. I highly recommend Honda Eatontown and Phil Holmes if your looking for a car!! Lisa More

OUR EXPERIENCE AT KAY HONDA IN BUYING A NEW CAR Recently purchased a new Honda accord DCH Kay Honda. Our sales person , Ray Furslew, was terrific. He was low keyed and at the same time very effici Recently purchased a new Honda accord DCH Kay Honda. Our sales person , Ray Furslew, was terrific. He was low keyed and at the same time very efficient in making what could be a nerve wrenching experience a rather pleasant one. He actually listened to our questions and took the time to answer everything. Also, he sat with us in the car and explained all the features and set up our iPhone with the blue tooth feature. We have already recommended. Ray and the dealership to friends. By the way, the finance man, Armando Lopez,too was terrific. Another good listener and no hard sells trying to convince us to purchase something we did not want. It was worth the trip from toms River to go there! More

Raymond Furslew and The DCH Kay Honda Family Are Top Shelf Our initial contact with Megan Eaton was extremely helpful and professional. She was very courteous and forth coming. Raymond Furslew is an extremely Our initial contact with Megan Eaton was extremely helpful and professional. She was very courteous and forth coming. Raymond Furslew is an extremely nice man . He was extremely helpful, knowledgeable, courteous, personable and made the purchasing experience easy every step of the way. Stephen Chung in the Finance Department made the final steps of our purchase very smooth and hassle free. It was very evident to us that all of the personnel at DCH Kay Honda truly enjoy their jobs and work together as a tight and cohesive team. We want to thank you all for making the purchase of our new Honda a wonderful experience. We strongly recommend DCH Kay Honda to anyone wanting to purchase their new Honda. More

Pleasant Experience I had a very pleasant experience at DCH Kay Honda yesterday. Steve Simon was my salesman and he was extremely polite and informative. He took extra I had a very pleasant experience at DCH Kay Honda yesterday. Steve Simon was my salesman and he was extremely polite and informative. He took extra time to show me how every option on the car works, set up my Bluetooth and made sure that I understood the car before I drove off the lot. It was 10:30PM and he wasn't rushing us out the door. I found that extremely refreshing. I would recommend Steve and DCH. More