DCH Kay Honda

We have been customers for buying leasing and servicing for over 15 years. We always return to Kay Honda. This time we dealt with Luke (I don't remember his last name...but he is a manager) and he was ve for over 15 years. We always return to Kay Honda. This time we dealt with Luke (I don't remember his last name...but he is a manager) and he was very professional and helped with the negotiation of the price of our vehicle. In these economic times...that was very important to us. He made sure that he made us happy and kept us as a customer. He then handed us over to Tom. Tom was very efficient, friendly, helpful, professional. He was proactive and got all our return leasing forms ready ahead of time. He got us out of there quickly. No one likes to spend hours at a dealership. He explained everything about the lease, the car, etc. The finance person we dealt with was also very professional and efficient. We had a great experience. More

I sent out a request to several Honda dealers in my area asking for a quote on a Honda Pilot EXL-RES. I specifically indicated that only dealers who will provide a quote via e-mail need to respond. Kay Hond asking for a quote on a Honda Pilot EXL-RES. I specifically indicated that only dealers who will provide a quote via e-mail need to respond. Kay Honda was the only dealer who sent back a quote via e-mail. I shopped their price to other dealers, and none of them could match it. Kay Honda also had a good inventory, so I got the car in the color I wanted. Evelyn was friendly and helpful. I did have to wait a while for them to prep my car (b/c I was there during President's Day), but I was able to get some work done while waiting. My husband leased his Honda Accord there too. It was also a good experience. Unfortunately, their sales force churns frequently. But everyone we dealt with so far have been very professional. More

I have been to every Honda dealer in the New Jersey shore area to look for new cars. I keep winding up back at kay. I have purchased 3 Honda's now from Kay since 2000. I do plenty of research and comparison area to look for new cars. I keep winding up back at kay. I have purchased 3 Honda's now from Kay since 2000. I do plenty of research and comparison shopping. Kay cntinues to have the best price and customer services. More

I recently purchased an 09 Accord. From start to finish, I was very impressed by Dave and the entire dealership. I had been to 3 other car dealers (different manufacturers) over the past few weeks, and I c I was very impressed by Dave and the entire dealership. I had been to 3 other car dealers (different manufacturers) over the past few weeks, and I can only say that DCH Honda was by far the most professional. More

It was a pleasure dealing with the staff. Being a single woman, alone in the showroom, I was expecting the worst. I was pleasantly surprised that I was treated professionally and as if I actually had a brai woman, alone in the showroom, I was expecting the worst. I was pleasantly surprised that I was treated professionally and as if I actually had a brain! I will continue to buy Honda's and recommend them to all my friends. More

Allen made my the process of selecting a replacement leased Pilot easy and without any undue concern on my part. He was professional in representing Honda and DCH Honda while making me feel that I was i leased Pilot easy and without any undue concern on my part. He was professional in representing Honda and DCH Honda while making me feel that I was in full control of my choice of vehicle. Chris, the Financial representative was equally a pleasure to deal with. Both men advised me of all of the options and allowed me to make an educated choice. More

Jeremy was very honest in his approach to customer service. Gave me no reason to doubt his advice as he seemed genuinely concerned about my needs. Chris, from Finance, was also very helpful and straig service. Gave me no reason to doubt his advice as he seemed genuinely concerned about my needs. Chris, from Finance, was also very helpful and straighforward, which is what I prefer and expect at a dealership. Jeremy and Chris actually made it a fun experience as they both have a good sense of humor. I'm already looking forward to my next purchase at DCH Kay Honda. These guys might be running the entire dealer by then. More

Marty was friendly and efficient. He was able to provide me with the car I wanted, at a price that was acceptable to me. I would recommend DCH Kay Honda, and specifically Marty Wolf, to my friends. Servic me with the car I wanted, at a price that was acceptable to me. I would recommend DCH Kay Honda, and specifically Marty Wolf, to my friends. Service was friendly and expedient and I was able to leave with my new car. More

This is my second lease of a Honda Accord through DCH Kay Honda. I must say that my experience with this dealership has been nothing but POSITIVE both times. The service department is excellent as well. Th Honda. I must say that my experience with this dealership has been nothing but POSITIVE both times. The service department is excellent as well. The salesmen and finance person made the process of leasing very seemless and easy. I am thrilled with my new Accord and am releived and happy that the buying experience was so pleasant. Barbara Rutan More

I ordered an Orange Fit Sport Manual in Sept 2008, and was told it needed to be ordered, as there were none in stock. I was advised the Fit should arrive somewhere between Thanksgving and Christmas. I r was told it needed to be ordered, as there were none in stock. I was advised the Fit should arrive somewhere between Thanksgving and Christmas. I received a phone call it arrived January 22nd. I lost the buyer I had for my old car because it took so long to get the Fit. I had phoned Tom Weiss a couple of times inquiring about the delivery date. I also told him I not only lost my buyer, but that my old cars value depreciated during long wait it took to get my Honda. He told me he would look into the possibility of getting floor mats included in the agreed price of the Fit. When I came in to pick up the car Tom was on vacation and no one knew anything about the mats. I felt that I should get the mats with the car, I was told I could have them for cost. I was told I could have the mats at no additional cost if I recommended two of my friends who are considering the purchasing Hondas and they actually purchase them from you. I feel that DCH Honda should absorb the cost of the mats, considering the loss the long wait has cost me in not only the sale of my old car, but in addition the loss due to the depreciation and mileage put on during the long wait. I also wanted to register the Fit at Motor Vehicle myself and was advised that in NJ only the dealership could register a new car. That is not true, and I did register it myself. More