DCH Kay Honda

I have been buying Hondas from George Rodriguez since 1994 when my wife & I first married. At the time George was with Academy Honda in Old Bridge. We have purchased 5 cars to date from George. George is 1994 when my wife & I first married. At the time George was with Academy Honda in Old Bridge. We have purchased 5 cars to date from George. George is a trusted friend and business associate. We feel secure in purchasing our cars from him because he understands customer service. He values the relationship and works to earn your trust. He makes the transaction worry free. We know if there is a problem, George will handle it in the best way possible. We have referred many people, family & friends to George over the years. We would not do this if we didn't feel confident in George's ability to satisfy the customer. Of all those referrals I have never heard one negative comment. George's staff over the years has always been friendly, courteous and professional. They too understand customer service and take their direction from George. We will continue to work with George & Honda in the future because it is a winning combination More

I contacted this dealership through the Costco auto Program. I bought my first new car from them 30 years ago! The salesman responded very quickly and was very understanding when we had to cancel ou Program. I bought my first new car from them 30 years ago! The salesman responded very quickly and was very understanding when we had to cancel our first appointment. He was very "no pressure" which is more then i can say about another dealership I visited. The car was held for us until it was convienent for us to pick it up. i had a question a few days later, the salesperson conveyed my concern to the service department in a timely manner. I would definitly buy a car at this dealership if I was in the market for a Honda. More

I inquired with several dealers regarding the price of the vehicle that I wanted to purchase and Kay had the best price from the start. They provided a full breakdown of costs, line by line, and there was the vehicle that I wanted to purchase and Kay had the best price from the start. They provided a full breakdown of costs, line by line, and there was no 'gotcha' fine print. Our salesman Jeremy also did not put us into one of those awkward situations where they try to get you to make a commitment. I bought two cars through this dealership several years ago and was already pleased with their service. This time around, it exceeded even my already high expectations. More

Absolutely great experience at DCH Kay Honda. Jeremy was the most honest, friendly, and helpful salesperson I've ever dealt with in car buying. Got the best price here for a new car (09 CR-V) and I dealt wi the most honest, friendly, and helpful salesperson I've ever dealt with in car buying. Got the best price here for a new car (09 CR-V) and I dealt with almost every Honda dealership in NJ. Sean, the finance person was also extremely easy to work with and extremely nice as well. Look no further than here to buy a new Honda. More

This is the third Honda I purchased from DCH and have been very satisfied, working with Marty has been a very positive experience, he was knowledgabele, helpful and just a great guy, I am enjoying my Hon been very satisfied, working with Marty has been a very positive experience, he was knowledgabele, helpful and just a great guy, I am enjoying my Honda Accord and hope to have it for many years to come. More

Charlie was very helpful and informative. I was able to test drive the 09 Honda CR-V and he was very knowledgeable about not only Hondas but other makes and models on the road. This was great because it af test drive the 09 Honda CR-V and he was very knowledgeable about not only Hondas but other makes and models on the road. This was great because it affirmed that he really knew a lot about the product he was selling. Charlie was also extremely helpful with the trade-in and working out the details of the lease. After having been to many other dealerships, the purchase of the 09 Honda CR-V was the most relaxed and enjoyable. Thank you. More

Jury still out on the service and quality of work. I bought a used car in February. There is condensation in the headlight lens cover. I called service to see if that is covered under the warranty. I wa bought a used car in February. There is condensation in the headlight lens cover. I called service to see if that is covered under the warranty. I was told to call my salesman, so I did. He told me it will be covered if it fails inspection. The car is not due for inspection until May. Is this a ploy to get me out of warranty time? The salesman also told me to take the car to service and they might be able to correct the problem. I want to know if the condensation is covered under the warranty. I believe it should be repaired at no cost to me. Please advise me where to go from here. Bruce Cannell More

We absolutely loved working with Marty, he was knowledgeable and helpful, never tried to sell us more then we could afford he was just great, Marty and Bill the sales manager both did an outstandi knowledgeable and helpful, never tried to sell us more then we could afford he was just great, Marty and Bill the sales manager both did an outstanding job, I wouls recommend this dealer to any and all my friends, this is the third Honda I bought there and Marty was the best sales person we ever had. The finance man was also very helpful and he was cheerful and I thought he was great too. More

My initial visit was very positive. I found a car I liked and the price was what I was looking to pay. Mr. Reynoso made several promises about timeline in regards to when and how I would receive my liked and the price was what I was looking to pay. Mr. Reynoso made several promises about timeline in regards to when and how I would receive my new title, which I had him confirm more than once on the date of the purchase. My mother had joined me on the day I purchased the car and was witness to all that was discussed. Since it was a Saturday when I made my purchase, I was told I would have to wait until monday when the person who did titles was in the office and that it would be "overnighted" via mail to me. Although I was aware I had 20 days (yes, only twenty out of state in NY) to receive the paperwork and register my car, I had mapped out my plan based on what I was told. Come Tuesday the story had changed. It two weeks to get the paperwork and I had to call repeatedly since I always got Mr. Reynoso's voicemail and invariably he never returned those calls that day. I also tried via email. Dates of expected delivery came and went without title arriving. When I did finally track Mr. Reynoso down. He had no recollection of his verbal commitment and indeed gave me the impression that I was unreasonable in my expectation. I also spoke to his supervisor in this process, who at least offered up a sense of apology. And when the title finally was ready to be mailed it what he, not Mr. Reynoso, who made sure it went out next day mail, not 2 day mail as apparently now Mr. Reynoso claimed -- "it was always done." P.S. the diode that lights the odometer does not work and would require a complete change of dashboard light panel. Something pretty hard for a buyer to notice on a bright sunny day, but surprising in lieu of DCH's rigorous inspection of the car. But as I willing signed to buy AS IS, I guess I"ll have to live with that one. Since then I get "friendly" AUTOMATED calls from DCH's service department to let me know they're there to help. I personally find this unwelcome and presumptuous, not only in lieu of what happened. But that it isn't even a human being calling me -- which seems par for the course. More

I called and Marty answered the phone. From the beginning Marty was kind and listened to my needs. He was always honest with the information he was giving. He did not try to low ball with numbers beginning Marty was kind and listened to my needs. He was always honest with the information he was giving. He did not try to low ball with numbers that know one could deliver. Actually he told me the other dealership that gave my son a low price would not be able to deliver that car for that price. Marty was right! Marty was an absolute pleasure to deal with. Thanks Marty Wolf More