DCH Kay Honda

We have purchased many vehicles from different agencies over the years, this being our first Honda. We were very comfortable w/DCH Honda from the 1st visit. The sales, parts, finance & service representa over the years, this being our first Honda. We were very comfortable w/DCH Honda from the 1st visit. The sales, parts, finance & service representatives are very knowledgable & thoroughly answered all questions during & after the purchase. There was no pressure to force a decision to buy. The "personal touch" all employees have at DCH Kay Honda, makes the consumer feel as if they are the most important individual in the building. This includes all contacts w/this dealership after the purchase was completed. It was a pleasure doing business with this organization & when the time comes for another new car, we will consider them 1st. More

Sales and Financing staff were very friendly, helpful, and knowledgeable. They had great follow-up after our initial inquiry and worked with us through a couple of bumps along the way. As return custome and knowledgeable. They had great follow-up after our initial inquiry and worked with us through a couple of bumps along the way. As return customers, we received extra attention and consideration when working through financing options. The lease program that we ended up with was so good that other dealers (non-Honda) literally said "if you can get that good of a deal, you should do it". Finally, after the purchase we went back to pick up our plates and registration and they even offered to go out and mount them on the car. A great experience from start to finish. More

Alan was very helpful and went out of his way to accomodate my requests. He worked with me to find the model I wanted. He was responsive to all my questions and helped me with concerns I had after accomodate my requests. He worked with me to find the model I wanted. He was responsive to all my questions and helped me with concerns I had after I pourchased the vehicle. I was happy with the servie I received More

I can not say enough good things! This is the third Honda I have purchased from Kay. EVERYONE was wonderful! We had stopped by on a Thursday evening right before closing just to see what they had, JOHNNY RE I have purchased from Kay. EVERYONE was wonderful! We had stopped by on a Thursday evening right before closing just to see what they had, JOHNNY REYNOSO had come out to meet us. He was very nice and willing to help even though it was late and cold. We made plans to come back during the day for a test drive. Upon going back on Saturday, Johnny remembered us, met us with an honest smile, and answered all of our questions. I liked Johnny almost instantly because of his relaxed personality. He wasn't a stereo-typical car salesman that seemed like he had too much coffee and just wanted to make a sale. He was well educated in speaking about the vehicles we looked at. He gave us the time we needed to make the right decision. I had to return to Honda for a minor service needed for the car. Johnny had no idea I was showing up (last minute choice on my part). Again greeted me kindly, helped me out with the issue and when the service Department was finished he met came up to see what was done and see how I was. You would be lucky to have Johnny as your Honda rep! Jess Cardoza Port Monmouth,NJ More

I purchased a vehicle from DCHKay Honda in the past and I was very happy with the purchase process (no high pressure sales) and the quality of the product offered. I returned to DCHKay Honda this time for th was very happy with the purchase process (no high pressure sales) and the quality of the product offered. I returned to DCHKay Honda this time for the same reason. I believe that Honda makes a very good product and I appreciate not being pressured into a sale. The salesman, Stephen Moore, was very helpful even though he new we had not completely decided on a Honda. He was very patient and did not pressure us into a purchase. Price is important, and I believe we received a fair price, but perhaps not the lowest, but what is more important to me is a sales process that is respectful of the buyer. More

I have never bought a Honda and all my cars previously were purchased at the Toyota Dealer Next Door. Stephen did a fantastic job and I am sold on Honda. He was friendly, did an excellent job telling me a were purchased at the Toyota Dealer Next Door. Stephen did a fantastic job and I am sold on Honda. He was friendly, did an excellent job telling me about the features of the car in a non-pressured manner. Thanks to Stephen I will definitly be back to Honda again. More

Allen and the team at Kay Honda did a great job dealing with a complicated transaction -- trading in a car in New Jersey, and picking up a new one in California. This is my second new Honda purchase at Ka with a complicated transaction -- trading in a car in New Jersey, and picking up a new one in California. This is my second new Honda purchase at Kay Honda and I would recommend Allen Wagner without reservation as a customer-focused and detail-oriented salesperson with a strong ability to work with his customers to deliver a great buying experience. More

There was no pressure and the dealer was willing to match any deal I came in with. It was very easy and stress free. Mr. Lopez was as nice as a salesperson can be and we are very glad he was the one we cho any deal I came in with. It was very easy and stress free. Mr. Lopez was as nice as a salesperson can be and we are very glad he was the one we chose. Overall it was the best experience I have had at a car dealership since i have been buying cars. More

I recently leased a car from Bill Knier, at DCH Kay Honda. From my initial phone conversation with Bill, which made me feel very comfortable about going into the dealership and pursing a deal, through Honda. From my initial phone conversation with Bill, which made me feel very comfortable about going into the dealership and pursing a deal, through the culmination of that deal, I felt that I had met the top (or at least tied for the top) sales person in my car buying career. (In my lifetime so far I have leased and purchased about 34 cars.) Bill went over a number of models that he thought might fit my need¸ and I decided to price an Accord EX-L. At my request, Bill showed me a couple of variations for a deal. His patient and thoughtful explanations really made me feel good about going to see him. I did not get the feeling of being the adversary, as some dealerships can give you. I told Bill that I had to go home that day, and share the information with my wife. Bill’s demeanor didn’t wavier from outstanding when I first walked in, knowing now that he couldn’t close the deal on that first visit. Generally if a salesperson finds that their efforts didn’t get you to sign on the dotted line, with their first effort, you could see a change in their personality. On the way out Bill introduced me to Chris Mizerny, a sales manager, who asked me if there was anything more he could do for me. I said, “Yes,” and would you believe, he even gave me more food for thought (and I mean that in a positive way) by giving me another variation of how to do the deal with that good pricing that Bill had just given me. I left there hoping that I could come back and do business with DCH Kay Honda. I did look at one other make car, and decided I wanted a Honda. Now, I needed to get some competitive pricing, and did so at two other dealerships. One more local to me, and another also a distance away from my home. I then decided that in comparing dealers I wanted to do business with DCH and Bill, if possible. Bill made that an easier task by giving me his best pricing up front, without playing games that might not have brought me back to see him. Other dealers, when asked might say “well when you come back we’ll see if we can do any better.” What they don’t care about, is if not given the best price up front you may never come back to them seeking that better price. I called Bill, and set up an appointment to come in. We went over everything, and then went into the finance person, Chris Olszewski. That was also a pleasant experience. No trying to push on us any after market items, just an explanation of what could be purchased. Then he gave me an explanation of all the paperwork that had to be signed and the money to be paid. On my initial visit to DCH Kay Honda I met Luke Haug, another finance person, who was very helpful in answering a few questions about extended warrantees, that, I had asked about. After the deal Bill went even one step better, when I told him that I needed a way to come and pick up my new Honda since my wife does not like driving the NJ Parkway. Bill, himself, made arrangements to pick me up to get the new Honda. Bill never waivered from his even tempered personality, even when I arrived to finalize the deal late in the day on a very busy day with many people there to see him. You could see that he was a touch worn, but that was the only sign of this seemingly hectic day for him. He didn’t seem to miss a beat finishing up with the other people, and then moving on to us. When I saw him two days later, you could see that he was well refreshed, and he told me that the other day was an extremely busy day for him. I told him that was good news. On the day of pickup I went into the parts department to buy something for my new car. I met the manager there, Jason Woods, he treated me right on that purchase, and extended an offer to call him, if he could ever be of assistance. I feel confident that life after the deal will also be a pleasant experience for many years, and I could then look to DCH Kay Honda for my next car, shortly down the road. More

We came in near the end of the day on a Saturday. We had seen a great lease price on- line for a Honda Accord, and Edmond was our sales person. He verified the promotion, took us for test drive, and showed seen a great lease price on- line for a Honda Accord, and Edmond was our sales person. He verified the promotion, took us for test drive, and showed us which cars were available. He worked with our insurance company to get coverage, and we signed the paperwork with the finance manager. It was past closing, and we were the last customers, but nothing was rushed, and we were able to leave with our new car. Our 15 year old son even commented on how helpful and friendly everyone was, and how great the overall experience was. More