DCH Kay Honda

Comfortable buying experience Like most people I did my research online before visiting the dealership and knew exactly what I was looking for. I showed up at DCH Kay that day wit Like most people I did my research online before visiting the dealership and knew exactly what I was looking for. I showed up at DCH Kay that day without any intention of buying a car, just went to look around. However, as soon as I pulled on to the lot sale associate Jeff Gutkind spotted me immediately and offered his service. He did so in a non-pressuring and friendly manner. Jeff was very easy to talk to and he was upfront and honest with me from the very beginning. I'm very knowledgeable of cars and at no time did I feel I was being mislead on any of the information provided. It was a very pleasant experience and honestly if it wasn't for Jeff's kind personality and excellent sales skills I probably wouldn't of went through with my purchase. More

Easy and excellent Great buying experience. Great service, great pricing, and friendly, knowledgeable employees. Would go back for another auto without hesitation. I wou Great buying experience. Great service, great pricing, and friendly, knowledgeable employees. Would go back for another auto without hesitation. I would recommend to my friends. More

The best of the best! Sales team went above and beyond to meet all of our needs, couldn't be happier with our purchase. Would definitely reccomend this dealer/sales team. Sales team went above and beyond to meet all of our needs, couldn't be happier with our purchase. Would definitely reccomend this dealer/sales team. More

Have not received permanent tag after 4 months I purchased a car from DCH Kay Honda 3/12/2014. I was told by Edward the business manager I would not have to have my car inspected by the DMV in Dela I purchased a car from DCH Kay Honda 3/12/2014. I was told by Edward the business manager I would not have to have my car inspected by the DMV in Delaware and my tags would arrive via FedEx before my 21 day temporary tag expired. I received a voicemail from Edward 3/28/2014 saying he had been trying to reach me but I had given the incorrect information, and I had not answered the other numbers I gave them. I find odd because the number was correct when he called me 3/14/2014 informing me my loan had been approved by Honda Financial, also, Arthur the salesman was able to reach me via phone and SEVERAL emails asking that I submit an excellent review for the company on dealerrater.com. Why wouldn’t I answer a call from the dealership I just purchased a car from? Anything could be wrong with the car itself, paperwork etc. I returned his call and he tells me their title clerk had not included paperwork needed to submit my title paperwork, he faxed the paperwork told me to only sign it and overnight express them (this was a Friday) and I would receive my tags within a week or 2. When I asked him what to do until then if I got a ticket for expired tags he told me they would take care of it. I mailed the paperwork via US mail as it was Friday and FedEx informed me the letter would arrive the same time if I sent it priority. 4/3 I receive a voicemail from Armando stating they had not received my paperwork, I called him back and his conversation with me was he would check again and if he could not find them he would call me back. I have never heard from him again. In between this I have left several messages for Edward, Armando, Arthur, and Barbara the title clerk to check the status of my tags without ever receiving a call back. I had to get a temporary tag through Delaware because I could not drive with expired tags. 6/30- I called 8 times leaving messages with the receptionist and gentlemen who answered the phone and on 7/1 I received a callback from Vinny the sales manager. Apparently the information I received was incorrect and I was required to have my car inspected through Delaware which is what had held the process up. I was never told that before then. I have voicemails from Edward and Armando stating I was only required to sign and return a paper, which I did in April. I sent the paperwork off 7/7- I had to go back to the DMV and get a copy of my inspection paperwork and still have not received a call, email, voicemail or my tags. I have paid $20.00 total to get 2 temporary tags and Delaware will not issue another. The ones I have expire 8/1 and I just called the Delaware DMV today 7/23 and no paperwork has been submitted through them. More

New Honda Accord I just bought a new Honda Accord for Kay Honda in Eatontown NJ. Everyone was very helpful and I never felt rushed or pressured into making a deal. S I just bought a new Honda Accord for Kay Honda in Eatontown NJ. Everyone was very helpful and I never felt rushed or pressured into making a deal. Steve Severio was very nice and helpful throughout the entire process. More

Phil Holmes was so helpful! I had an excellent buying experience last week, buying a Honda CRV. I loved that Phil Holmes did not tack on a bunch of extra fees over the original a I had an excellent buying experience last week, buying a Honda CRV. I loved that Phil Holmes did not tack on a bunch of extra fees over the original advertised price, as I was expecting to have happen. I was not originally planning on driving away with a new vehicle that day, but I could not pass up the deal he offered me. I would definitely recommend him to someone trying to avoid a surprise price increase over the advertised rate. More

Wonderful Experience We went to look into leasing a new/used Honda. Ray & Steve went above and beyond to help find the right car for us. We couldn't have asked for a bet We went to look into leasing a new/used Honda. Ray & Steve went above and beyond to help find the right car for us. We couldn't have asked for a better experience. This is our second time ever leasing a car, and the way we were treated at Kay Honda was such a pleasure compared to the previous dealership we had gone to. Steve & Ray truly seemed to appreciate our business and were glad that we chose to lease a car from them. I would highly recommend this dealership for anyone that is in the market for a Honda. They have a huge selection and if they don't have it on the lot, they will find exactly what you are looking for. More