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DCH Kay Honda

Eatontown, NJ

4.8
8,013 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 8,013 reviews

January 30, 2020

I was in and out very quickly. Everything was explained ahead of time. The service was friendly and efficient. All of the questions I had were answered as well More

by dentesh
Recommend Dealer
Yes
Employees Worked With
Amber Bonilla
Feb 03, 2020 -

DCH Kay Honda responded

Thank you so much for the excellent review! We are so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

January 30, 2020

Repair Service People and service were great. Cost of the repair was a shock. I will be contacting Honda's home office, to lodge a complaint. I suspect th More

by Lynn Cremona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Maurer
Feb 04, 2020 -

DCH Kay Honda responded

Lynn, my name is Ken Kallok, and I am the Service Director at DCH Kay Honda. I am disappointed to read your review and would like to, first, thank you for sharing this feedback with me. I would also like to apologize that your visit with us was anything less than exceptional. This is certainly not the kind of experience we hope our guests will walk away with. I would welcome the opportunity to speak with you personally about your last visit and hope you will give me a call at 732-676-9971 at your convenience. I look forward to speaking with you soon. Best, Ken Kallok, Service Director

January 30, 2020

Outstanding Customer Service The customer service I received from Scott and Dan in leasing a 2019 CR-V was outstanding. Scott and Dan were both extremely helpful and knowledgeabl More

by Rich V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Greco
Feb 03, 2020 -

DCH Kay Honda responded

Thank you for the great review, Rich! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

January 30, 2020

Exceptional Customer Service We recently leased a 2019 Honda Odyssey which had a malfunctioning infotainment system. The customer service provided by Max and Anthony was truly ex More

by Rich V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Panza
Feb 03, 2020 -

DCH Kay Honda responded

Rich, we are grateful for this wonderful review and your kind words about Max and Anthony! It was our pleasure to provide you with top-notch service.

January 29, 2020

Very happy I came to DCH Kay Honda looking for a CPO and was overall very happy with the service and deal I was able to get. Kat was very professional, personabl More

by Samantha R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ekaterina Gritsenko
Feb 03, 2020 -

DCH Kay Honda responded

Thank you for the wonderful review, Samantha! We are so happy to hear that you enjoyed working with our service department and we appreciate your kind words for Kat! Glad to also hear you didn't feel pressured! Hope to see you again soon!

January 29, 2020

Great experience! Great experience with these gentlemen. Informative, knowledgeable and friendly staff. Even though the dealership was busy that day and a storm was rol More

by CFawkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lyttle, Dan Greco, Peter Agugliaro
Feb 03, 2020 -

DCH Kay Honda responded

We love coming together to provide you with quality service! Thank you so much for taking the time to write about your experience working with us! Enjoy your new car and we look forward to seeing you again soon!

January 28, 2020

Emily Esposito was a joy to deal with. Straight forward and honest. She explained everything clearly and concise. Walked me through the process and explained everything More

by Mattonsite
Recommend Dealer
Yes
Employees Worked With
Carlos Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Esposito
Jan 29, 2020 -

DCH Kay Honda responded

Thank you for this wonderful review! We strive every day to provide all of our customers with top-notch service and Emily often makes that happen! Hope to see you again soon!

January 28, 2020

New CR-V in only 2.5 hours and out the door Our sales person, Nader Awad, was a pleasure to work with on the purchase of our new CR-V. Knowledgeable about this car and its features; listened to More

by glr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nader Awad, MaryCae Vignolini
Jan 29, 2020 -

DCH Kay Honda responded

We love coming together to provide you with top-notch service! Thank you so much for this overall stellar review as well as for your kind words for Nader, Jason, Pat, and the rest of our team members! We hope you enjoy your new car and we can't wait to be of great service to you again!

January 28, 2020

2020 Civic Sport purchase Raymond Furslew was awesome, he made the experience of purchasing the car easy, stress free and fast ! He was super knowledgeable related to every as More

by nancy.sedlak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

DCH Kay Honda responded

Thank you for this wonderful review, Nancy! We are so happy to hear that Raymond was able to provide you with stellar service! Enjoy your new car and we'll hope to see you again soon!

January 28, 2020

Alyssia was very informative, patient and helpful. She is very knowledgeable about the Honda products Armando was also very helpful and courteous Both were very nice to do business with We won t hesit More

by Rodube1228
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryCae Vignolini, Alyssia Rodriguez, Dennis Fike
Jan 29, 2020 -

DCH Kay Honda responded

We greatly appreciate this recommendation of Alyssia and Armando! Thank you so much for your kind words for both and we hope to be of great service to you again soon!

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