
DCH Honda of Temecula
Temecula, CA
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Service was quick and I was out within an hour. The cashier accidentally overcharged me for the service. But she called me, apologized for the inadvertent mistake and renewed the transaction with a The cashier accidentally overcharged me for the service. But she called me, apologized for the inadvertent mistake and renewed the transaction with a correct one. Honesty goes a long way!!! Thank you. More
Discriminatory, Unprofessional, BEWARE: Honda Expect A Lawsu Cecelio Garcia discriminates against customers, particulary based on your credit score. He stated (with two witnesses) that nobody called me back afte Cecelio Garcia discriminates against customers, particulary based on your credit score. He stated (with two witnesses) that nobody called me back after submitting my credit application because of my "bad credit." He continued to degrade me in front of witnesses lashing at me telling me that Honda will not finance my loan unless I agreed to a GAP/WARRANTY. Cecelio used obscene offensive language in front of my minor child throughout the hour spent with him, constantly making me feel belittled, offending me based on my credit score. He told me that he would not even send my information to Honda if I did not agree to his terms. He was completely unfair, abusive, and harassed me because I notified him I would be reporting him to his general manager, who is probably equal to him if this is the kind of behavior Honda allows employees to display to long time loyal customers. I was unable to do anything with my ending lease due to this nasty employee who I will seek legal action towards. Honda, you disappointed me. After being loyal to you for several years, you hire nothing but discriminating people who act on your behalf. More
Happy day Saw the vehicle for sale on line, contacted the internet manager, made an appointment to visit the dealership and when I arrived, manager was waiting Saw the vehicle for sale on line, contacted the internet manager, made an appointment to visit the dealership and when I arrived, manager was waiting with keys in hand. Test drive, I liked the vehicle and on our return, expressed my desire to purchase. No pressure, no upscale tactics or anything else. Pleasant, friendly and very efficient with documents. Total time I spent at the dealership was less than three hours. Vehicle was washed and in prestine condition when delivered. Went the extra mile by following me to my residence so I did not have to return to the dealership with my check. Great experience; thank you very much!! More
DCH Honda nailed it again!!! Once again, an outstanding experience. CJ was exceptionally great. He was always in communication with me and always updated me on the progress of my Once again, an outstanding experience. CJ was exceptionally great. He was always in communication with me and always updated me on the progress of my repairs. I thought the price was extremely fair. I have bought three cars through this dealership and always have my cars serviced through them. They are always positive, upbeat and very professional. Their shuttle driver, Bob, is super nice and a very good conversationalist. He should be commended as well. More
Always easy and done right I enjoy going to DCH Honda in Temecula. Juan is always there to greet and receive my car and place the foot mat down. The service reps usually come ou I enjoy going to DCH Honda in Temecula. Juan is always there to greet and receive my car and place the foot mat down. The service reps usually come out out within 2 minutes and take the mileage information. During my last visit Juan Serrano helped me and was very helpful. I have been bringing my cars here for 9 years and will be back. I just wish they would provide better get better danish. More
Fast and stress free oil change I was able to come in and have a fast oil change on the schedule I needed. Everyone was friendly and helpful. Thanks for all your hard work! I was able to come in and have a fast oil change on the schedule I needed. Everyone was friendly and helpful. Thanks for all your hard work! More
great experience Everyone was great and accommodating. Cody was very thorough and answered all of our questions. On top of that there was very little hassle and We wer Everyone was great and accommodating. Cody was very thorough and answered all of our questions. On top of that there was very little hassle and We were out of there w/ a new car in a couple of hours. More
Wonderful experience Russ was very polite and helpful. I had a wonderful experience and DCH Honda and would highly recommend them! My good friend, Al Rubio is the one who Russ was very polite and helpful. I had a wonderful experience and DCH Honda and would highly recommend them! My good friend, Al Rubio is the one who got me to come in and I'm glad he did. Thanks to Russ and Al for everything! More
Always available Anytime I have a question or need any little minor adjustment on my car they are able to help me or schedule me the next day. I find that every person Anytime I have a question or need any little minor adjustment on my car they are able to help me or schedule me the next day. I find that every person including Daniel is always kind and helpful!! Thanks Temecula Honda! More
Tire Repair I needed a tire fixed without an appointment and they took me right away and it was fixed in just over an hour, and the price for the repair was great I needed a tire fixed without an appointment and they took me right away and it was fixed in just over an hour, and the price for the repair was great, Thanks. More