DCH Honda of Temecula

In and out as expected I always have my oil change done at this dealship as I end up paying more at other places. I also know that it will be done correctly I always have my oil change done at this dealship as I end up paying more at other places. I also know that it will be done correctly More

Got sold a lemon The initial car buying process was fine. I actually really liked my salesperson and felt like I got a fair price. However, they messed up the paperwor The initial car buying process was fine. I actually really liked my salesperson and felt like I got a fair price. However, they messed up the paperwork and I had to come back the next day to fix it. Not a big deal, just inconvenient. But, then after only 4 days, the brand-new car had some weird engine problems. Probably just a fluke, but who knows. I brought it in and DCH swapped it out for another new car same color/model/trim. All good, right? Nope. I drove the new, new car home, parked it in the garage, and went to sleep. The next morning, guess what? It won't start. It's 3 am, and I got to get to work. I tried everything, googled everything, even woke my wife up to help. Nothing I did worked. The car just would not start. I had to miss work (lose money) and at 7:00 am, I started putting calls into DCH. Initially, the people on the phone assumed I was incompetent and said stuff like, "you know you have to push the brake or it won't start." Seriously! I'd been up since 3 am googling this problem and looking for any possible solution. So, how did this whole ordeal end? Well, turns out the aftermarket security system DCH installed requires a chip to be put in after purchase. Otherwise, the car won't start after the test drive. They simply forgot to install the chip after they detailed it. DCH sent someone out to my house around 8:30-9:00am and popped it in there. Voila, the car started. Still, a major pain in the butt and had to miss work, but at least my car works. Side note, DCH has not done anything to compensate me for the major inconvenience. I feel weird asking and I won't, but they definitely should do something. More

Rosario is service is excellent!! Ever since the remodel the service is much better.great experience. I would recommend to friends and family I would come back with this service and Ever since the remodel the service is much better.great experience. I would recommend to friends and family I would come back with this service and also buy Another car More

Very fast. Very clean I love going to DCH Honda of Temecula. The guys there are very friendly and always very helpful. Tim Joyce have been my writer my last few services an I love going to DCH Honda of Temecula. The guys there are very friendly and always very helpful. Tim Joyce have been my writer my last few services and he is just wonderful to work with. Thank you for keeping my Civic like new! More

Service Repairs I traveled all the way from San Diego for an A14 service on my 2010 Accord because of Dan Dees. He has always been honest and given me fair pricing on I traveled all the way from San Diego for an A14 service on my 2010 Accord because of Dan Dees. He has always been honest and given me fair pricing on all of my service needs! This is why I made the trip to Temecula from San Diego. Dwayne More

Great Job Very helpful in finding a car that would work with my payments. John always gives me the best deal second time customer will always come back wheneve Very helpful in finding a car that would work with my payments. John always gives me the best deal second time customer will always come back whenever I need a new car! More

Helpful Honda guys While the typical 4 hour time frame to purchase a vehicle is annoying, Cody and Brian went out of their way to help me find the right car for the rig While the typical 4 hour time frame to purchase a vehicle is annoying, Cody and Brian went out of their way to help me find the right car for the right price. They truly are the helpful Honda guys! More

John Wall I was contacted by John Wall via email about buying a Honda Accord. I spoke with him on the phone and he was very accommodating as to what I wanted in I was contacted by John Wall via email about buying a Honda Accord. I spoke with him on the phone and he was very accommodating as to what I wanted in a new vehicle. I met him in person that same day and he was very knowledgeable about the vehicles and services at DCH Honda of Temecula. He was personable and did an overall great job of facilitating the process of buying a new car. Mr. Wall has made me a loyal customer of DCH Temecula. More

Great service The service department is hands down the only reason I come there. I would never purchase a car from DCH. Sales can learn a lot from their service dep The service department is hands down the only reason I come there. I would never purchase a car from DCH. Sales can learn a lot from their service department. Great customer service, they go above and beyond, they are extremely friendly, and they remembered me when I came in. More

Oil changed I took my car in for oil change... Service was done within 45 minutes... That was pretty fast.... I was in and out at no time.... I took my car in for oil change... Service was done within 45 minutes... That was pretty fast.... I was in and out at no time.... More