
DCH Honda of Temecula
Temecula, CA
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Exceptional Service at DCH Honda Service was excellent from the start of the call to set up an appointment to arriving at the service dept which took less than 5 mins! Tim Joyce was g Service was excellent from the start of the call to set up an appointment to arriving at the service dept which took less than 5 mins! Tim Joyce was great. Literally got me in just 5 mins and I was told that my car would be ready around 2-3 pm which was fine, I get an call just after 1.5 hours from the time I took it in that it was ready!! Exceptional!! More
great place to buy the staff was easy to deal with and professional great time buying the car . they listened which is a pleasant surprise. gave us numbers that were rea the staff was easy to deal with and professional great time buying the car . they listened which is a pleasant surprise. gave us numbers that were real instead of games. thanks again to all that helped jack and sandy More
Only dealership I will do business with The best and only dealership I will go to. They are outstanding and I recommend them to anyone who is looking for a vehicle. I live in Escondido and m The best and only dealership I will go to. They are outstanding and I recommend them to anyone who is looking for a vehicle. I live in Escondido and make the trek up there because they are the best. I have always been taken care of and they go above and beyond to make sure their customers are satisfied. Thank you DCH! More
Need for a call back from Service Specislist. My < 2 ye old car battery died while parked in my garage. I call Service Dept who referred me to Russ at around 9:30-10 am. Russ unavailable left My < 2 ye old car battery died while parked in my garage. I call Service Dept who referred me to Russ at around 9:30-10 am. Russ unavailable left VM for Russ and scheduled an appointment for next Morning. Called At 1130 and 2:30, asking to speak with Russ. Referred to VM again at 2:30. Never received a call back. “Russ not answering his page.” Female Service Operator not addressing my need to speak with Russ. More
Quality customer care Russ did a great job making sure car got in and serviced efficiently. He was friendly and helpful. I waited for the vehicle and it was done on time a Russ did a great job making sure car got in and serviced efficiently. He was friendly and helpful. I waited for the vehicle and it was done on time as promised. More
Great Dealership I’m very happy with DCH Temecula! The service there is awesome! The employees are very honest too. The location is really clean and the bathrooms are I’m very happy with DCH Temecula! The service there is awesome! The employees are very honest too. The location is really clean and the bathrooms are really nice and clean. More
Service I was just not quite convince that tha trans-fluid is already dirty after 2 years (30k miles) since I bought it as certified used car from the same de I was just not quite convince that tha trans-fluid is already dirty after 2 years (30k miles) since I bought it as certified used car from the same dealership. As far as I know trans-fluid last for 60k miles. The second time i brought this car for service the agent said the trans-fluid need service because it has 60k miles on it. But, when I mentioned it is acertified used car the agent checked the records of the car and He said okay and that the fluid was changed before selling the car. To my knowledge the trans-fluid last for 60k miles before service. I bought the car with 45k miles on it and the present odometer reading is only 76.7 k miles meaning I just accumulate 31.7 k miles which is less than 60k which is halfway before trans-fluid service to be due. More
Excellent Service Manager , Mr. Daniel Dees. My service manager was Mr. Daniel Dees. He gave me a full and easy-to-understand explanation in a very polite manner. The car is my second Honda since My service manager was Mr. Daniel Dees. He gave me a full and easy-to-understand explanation in a very polite manner. The car is my second Honda since my first Honda when I was a student. In between I have driven Mercedes for decades. But Mr. Daniel Dees is the best service manager among the service managers I had inculuding those of Mercedes Benz. More
B13 SERVICE Daniel provided prompt attention, and the car was ready to go in the 2-1/2 hours he cited it would take for it to be completely serviced. Thanks DC Daniel provided prompt attention, and the car was ready to go in the 2-1/2 hours he cited it would take for it to be completely serviced. Thanks DCH Honda! More
Professional and solid We canme here after dealing with rude people across the street at another dealer. Cody and Corbin were professional and fair the whole way through the We canme here after dealing with rude people across the street at another dealer. Cody and Corbin were professional and fair the whole way through the process. As far as car buying goes, a good experience! Thank you guys again! More