DCH Honda of Temecula

I bought a certified 2008 Honda Civic on 1/16/12: I I bought a certified 2008 Honda Civic on 1/16/12: I started off on http://autotrader.com utilizing the trade in tool.....I was contacted by Brad from I bought a certified 2008 Honda Civic on 1/16/12: I started off on http://autotrader.com utilizing the trade in tool.....I was contacted by Brad from DCH Honda. So, I went onto the website to browse the inventory, Brad popped up to chat. I was straight forward with him about my credit history/score, what I could afford and what I wanted. Brad went to work right away helping me get the process started. It was late evening so he would finish up in the morning...next morning he calls me to tell me that I have been approved with pretty much everything I asked for! I was to go in after work and see Corbin. Got there, Corbin was AWESOME. Paperwork and trade in did not take long to do at all. To sum it up, my hubby and I walked away oooing and awing in amazement at how EASY the process was with them and the service that both Brad and Corbin gave us was a definite 10+! Highly recommend the dealership and we will use them again in the future! More

Recently leased from DCH Honda in Temecula and had a great experience. I found Daniel to be very helpful and honest. I truly felt that he cared about getting me into the right car. I would definitely te great experience. I found Daniel to be very helpful and honest. I truly felt that he cared about getting me into the right car. I would definitely tell my family and friends to see him knowing they will be treated with respect. More

Initially Mitch Hawthorne, Sales Rep. was very easy to talk to and showing an interest in wanting to help me find the right car. He even asked if a car I was interested in could be Certified and Detailed talk to and showing an interest in wanting to help me find the right car. He even asked if a car I was interested in could be Certified and Detailed ahead of other cars so I could buy it. However, I felt at the end that he lost some patience with me, which is something that shouldn't happen during a professional relationship and unfortunately when customers are making a major purchase, they will need time to let it process and also they may change their mind. Mitch Hawthorne is overall a nice man, but I really felt his frustration and even though he may try to hide it, it is felt, because his initial positive energy changes. I honestly felt like a hinderance versus a customer. Also, Sales Reps and Sales Managers should expect customers to be more educated on buying a car because so much information is available on the internet. Therefore, they should always be prepared to have patience during this process. I was baffled that Danny (Mitch Hawthorne's Manager) was totally rude with me during the negotiations. Instead of counteroffering me (a Customer paying for the car in full during the purchase) or trying to find common ground, he said that I should go to another dealership! Very offensive to say that to a customer, and I felt he was out- of-line. I immediately left, because their is nothing else to say after a statement like that. Obviously, I would never recommend anyone come to this Dealership after my experience. More

Some rough patches with sales rep but in the end everything worked out. Sale was really made by the efforts of Erin Ramsey who was able to obtain the color we wanted from another dealer. Corbin was everything worked out. Sale was really made by the efforts of Erin Ramsey who was able to obtain the color we wanted from another dealer. Corbin was unable to do this for us. More

I have always had a great experience when dealing with DCH Honda. They have always been helpful in answering any questions I might have, even when they know I am still deciding which car I want. A very DCH Honda. They have always been helpful in answering any questions I might have, even when they know I am still deciding which car I want. A very friendly and warm atmosphere. More

DCH Temecula is the by far teh most pleasent car buying experience. They really work hard for you and try to get you the best deal. Don was awesome and went out of his way to make sure we got what we wante experience. They really work hard for you and try to get you the best deal. Don was awesome and went out of his way to make sure we got what we wanted. More

DCH Honda in Temecula, specifically Rich Dickens, was extremely easy to work with, and made the car buy process painless. If you want great customer service, I would highly recommend DCH Honda. extremely easy to work with, and made the car buy process painless. If you want great customer service, I would highly recommend DCH Honda. More

I have had very positive experiences working with DCH Honda and would recommend them to anyone looking for friendly service and a great deal. Rich Dickens has sold 5 different Hondas to my friends and fa Honda and would recommend them to anyone looking for friendly service and a great deal. Rich Dickens has sold 5 different Hondas to my friends and family, and the process was always a great experience. Recently, I was looking to help out my nephew in trading in his Honda Accord, and Rich made the process quick and painless. I am happy to report that my nephew loves his Honda Fit, and had a great experience with DCH Honda of Temecula. More

Rick was the best. He knew your product and inventory and was a pleasure to work with. I would go back to Rick in a minute. was a pleasure to work with. I would go back to Rick in a minute. More

I just leased a new 2011 Honda CRV EX. The experience was pleasant and easy thanks to the excellent customer service, knowledge and efficiency at DCH Honda in Temecula. I highly recommend them. pleasant and easy thanks to the excellent customer service, knowledge and efficiency at DCH Honda in Temecula. I highly recommend them. More