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DCH Honda of Temecula
Temecula, CA
1,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,253 reviews
January 25, 2019
pleasant and efficient Ive always thought going to the dealer was for rich people. Now I know their prices are competitive and the service is outstanding. I know my car wi Ive always thought going to the dealer was for rich people. Now I know their prices are competitive and the service is outstanding. I know my car will be taken care of expertly. More
by Lynnie
Employees Worked With
Juan Serrano,
January 25, 2019
Great new vehicle purchase I had initially came in and spoke with a different client advisor the week prior to my purchase, at the time the vehicle I was interested was not avai I had initially came in and spoke with a different client advisor the week prior to my purchase, at the time the vehicle I was interested was not available. Matthew Rivera reached out via internet sales and informed and when I asked about the Honda Accord Hybrid Touring, he informed me that it was available and scheduled an appointment. Upon arrival, the car was being looked at by other potential buyers, and he was more than helpful assisting us with the Honda Clarity we inquired about. We took it for a test drive, and realized it didn't have all the features I was looking for, he immediately looked to see if one was available per my request and it just so happened one was available in the exact same color and model I was looking for. So instead of a Honda Accord, I purchased the Honda Clarity. He was very patient with us and ensure all our questions were answered. More
by Honda
Employees Worked With
Chris Bradford, Matthew Rivera
January 25, 2019
Great My husband & I purchased 4 vehicles at Temecula Honda over the past 4 years because the deals where great and amazing service from Skye and Bryan. My husband & I purchased 4 vehicles at Temecula Honda over the past 4 years because the deals where great and amazing service from Skye and Bryan. Thank you guys for working with us and the excellent service . We’ll be back ! More
by Zee
Employees Worked With
Michelle , Bryan Stayne, Skye Pronier
January 22, 2019
Great Service. When I pulled up Rick saw me and came out to great me!! He really listens to what you have to say. This is why I keep going back. When I pulled up Rick saw me and came out to great me!! He really listens to what you have to say. This is why I keep going back. More
by sueskipper
Employees Worked With
Rick Reveles
January 07, 2019
Terrible customer service; bait and switch and game playing The other terrible reviews are completely accurate; wish I could give a 0-star rating. Tried contacting DCH Honda of Temecula for more information, a The other terrible reviews are completely accurate; wish I could give a 0-star rating. Tried contacting DCH Honda of Temecula for more information, as I was ready to purchase a new car. The email sent by John Wall in Internet Sales stated they would show how they "deliver customer happiness". When I replied to his email, he proceeded to tell me to come in before I would get any help. I let him know I was coming from out of town, and would make the long drive if I at least had a ballpark idea of pricing. His response was "Well thanks for your email." I'm not interested in playing their dishonest games. More
by JD
Employees Worked With
John Wall
January 06, 2019
HIGH BAR FOR CYSTOMER SERVICE - NO EQUAL Internet Sales Specialist J D Mendoza is a bonafide SUPER STAR!!! He gives customers his personalized attention and really goes the extra mile with a Internet Sales Specialist J D Mendoza is a bonafide SUPER STAR!!! He gives customers his personalized attention and really goes the extra mile with a smile. It doesn’t stop after he makes the sale, either. He is a class act all the way. Earnest, honest, no games. You can trust what he tells you. A rare and special individual who deserves recognition. The dealership is fortunate to have J D on their team. We are grateful for every special thing he did. More
by Rx
Employees Worked With
JD Mendoza
December 31, 2018
An Unexpected extra charge on contract. PLEASE READ - READ - READ YOUR CONTRACT BEFORE SIGNING IT. I expect fair and honest business practice from a known brand, not an unexpected FINAL sell PLEASE READ - READ - READ YOUR CONTRACT BEFORE SIGNING IT. I expect fair and honest business practice from a known brand, not an unexpected FINAL selling price that I was not informed of beforehand, even when I asked, i.e. extra paint protection, extra security...ect...... adding up to thousands of dollars after the fact. More
by TT0818
Employees Worked With
Chris Bradford, Peter Shehata
December 20, 2018
Excellent service!! From the moment I arrived, everything was very professional, and despite the busy holiday time, everyone was very friendly, and efficient. I was ther From the moment I arrived, everything was very professional, and despite the busy holiday time, everyone was very friendly, and efficient. I was there for an oil change, and Russ Capuano quickly checked me in. About a half hour later, Russ followed up with me on some other issues, and then the team quickly completed those too, and my car was done within an hour. Even the cashier was very professional and friendly! What a nice treat to actually enjoy getting your car serviced!! Merry Christmas to the Honda Team, and thanks for a great experience!! More
by rikdom
Employees Worked With
Cashier at check out. I wish I had gotten her name. She was excellent!, Russ Capuano
December 19, 2018
Very fast check in! C.J. was fantastic to work with. He kept me informed about the service schedule. I would highly recommend him as your service manager! Thanks C.J. C.J. was fantastic to work with. He kept me informed about the service schedule. I would highly recommend him as your service manager! Thanks C.J. ! More
by Happy Honda
Employees Worked With
Christopher Johnson
December 08, 2018
Rick Reveles Rick is the main reason I continue to come back . All of my car needs are taken care of and all of my concerns are listened to , with great patience a Rick is the main reason I continue to come back . All of my car needs are taken care of and all of my concerns are listened to , with great patience and care . I appreciate and value his honesty and have no worries with my vehicles being serviced . More
by MEdwards
Employees Worked With
Rick Reveles
