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DCH Honda of Temecula

Temecula, CA

4.8
1,253 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,253 reviews

May 19, 2019

Great Experience & Customer service My service advisor Daniel Dees was really Helpful and friendly. Took his time to answer all my questions and concerns Didn't Feel rushed or pressure More

by Aaron189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dees
May 20, 2019 -

DCH Honda of Temecula responded

Hi Aaron, We're so lucky to have Daniel on our team and it's no surprise that she made sure you received the best service possible. Thanks for sharing this with us and we look forward to working together for years to come. Have a great day! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

May 16, 2019

Awful services 1.No communication in between waiting was awful. 2.Too long to completed all the necessary paper work. 3.Too many different individuals approched,an More

by hondacrv.1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There was more people,but I do not remembered their name. , Cecilio "CeCe" Garcia, Cody Lafferty
Jun 05, 2019 -

DCH Honda of Temecula responded

We're very disappointed to read about your car-buying experience. You should have received top-notch service from every employee you came into contact with. I'd like to learn more about the issues you outlined in this review. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Danny Galat General Sales Manager dgalat@dchusa.com

May 15, 2019

small fix stopped by w/out appt and was handled right away with a very short wait time..Love DCH service and repair..Friendly and fast...Thank you DCH More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Joyce
May 15, 2019 -

DCH Honda of Temecula responded

Your review is why we do what we do. Thank you so much for reaching out to us. We're so pleased to see our team constantly takes great care of you. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

May 10, 2019

Stress free experience I had an amazing experience at DCH HONDA OF TEMECULA thanks to Mathew Rivera. He did all the work so I didnt have to stress . The whole process was ea More

by 4Cisdancing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fry, Matthew Rivera
May 10, 2019 -

DCH Honda of Temecula responded

Thank you so much for the positive feedback. We're pleased to see that Mathew was accommodating during your car-buying experience and we hope you're loving your vehicle. Should you ever have any questions, please don't hesitate to ask! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

May 06, 2019

parts order and installed Tim is always friendly And gives me the time I need to answer all my questions I never feel that he does not make me his first concern More

by pearl2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Joyce
May 06, 2019 -

DCH Honda of Temecula responded

Hi Pearl, We cannot thank you enough for taking the time to share your experience with us! Tim is an outstanding asset to us here and always makes sure our customers go home happy. Thanks for this quality review and we hope to see you soon. Regards, Chris Johnson Service Manager cjohnson@dchusa.com

May 03, 2019

Airbag inflator recall Justin provided outstanding customer service. The part I needed was out if stock when I first brought it in but Justin followed up the next day to let More

by Paulette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Nelson
May 06, 2019 -

DCH Honda of Temecula responded

Hi Paulette, We cannot thank you enough for this amazing 5-Star Review! We're pleased that Justin took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Chris Johnson Service Manager cjohnson@dchusa.com

May 01, 2019

Outstanding customer service Of all Honda Dealerships I’ve had been, DCH Honda of Temecula is a 5-star for customer service. Thank you Nestor Agagas for speedy and smooth car buyi More

by Mannix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Agagas
May 01, 2019 -

DCH Honda of Temecula responded

Hi Mannix, Your review is why we do what we do. Thank you so much for reaching out to us. We’re extremely proud of Nestor and his efforts to ensure that you found the perfect car! We hope to see you again soon! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

April 29, 2019

Oil change, tire rotation. Great, fast, efficient service. My technician was very pleasant. Great experience. Would recommend Honda to anyone. I’ve been using Honda for sev More

by Tena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Apr 29, 2019 -

DCH Honda of Temecula responded

Hi Tena, We would like to thank you for this thoughtful 5-Star Review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! If you ever need anything, feel free to stop by and see us again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

April 13, 2019

Super Service DCH Honda always does a great job with service. Easy to make appointment and Tim, the service writer, is always helpful. I would recommend to all Hond More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Joyce
Apr 15, 2019 -

DCH Honda of Temecula responded

Hi Robert, Thanks for taking the time to share your experience with us! We are so happy that Tim was able to take care of all of your needs and we're proud to have him on our team. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Chris Johnson Service Manager cjohnson@dchusa.com

April 09, 2019

Quick oil change with friendly service Daniel was friendly and informative with oil change options. Great service overall. Nice dealership environment with free coffee and snacks. It was More

by Ron19781998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dees
Apr 09, 2019 -

DCH Honda of Temecula responded

We couldn't be more appreciative of this positive review! We are so pleased to hear that Daniel went above and beyond to make sure your car-service experience went smoothly. We look forward to serving you again soon! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

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