
DCH Honda of Temecula
Temecula, CA
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Easy and painless. Good value for the money. Staff was friendly and courteous. Tim, service advisor, was cool and communicative. I was able to drop off my vehicle without an appointment and pick it up af friendly and courteous. Tim, service advisor, was cool and communicative. I was able to drop off my vehicle without an appointment and pick it up after hours. More
I had a very bad experience with a Service Advisor and it got me so upset to the point that I can't hold back tears of frustration and Susan was there to offer to listen and be empathetic. I appreciate that got me so upset to the point that I can't hold back tears of frustration and Susan was there to offer to listen and be empathetic. I appreciate that she was there and offered support. More
The Helpful Honda Team is always professional and friendly. I appreciate them being very efficient and making sure the service I need is done while understanding the costs and helping me to decide wh friendly. I appreciate them being very efficient and making sure the service I need is done while understanding the costs and helping me to decide what service is needed now or what service that can wait till my next visit. Thank you Miguel for your Outstanding Service! More
They called me to discuss my lease and was told it would take about 1 hr (which took more than an hr) I had an appt to get an oil change 2 days later. I wish they could have done the oil change while I was take about 1 hr (which took more than an hr) I had an appt to get an oil change 2 days later. I wish they could have done the oil change while I was discussing my lease instead of coming back again to do it. Customer service was good but I wish I didn’t have make a second trip to do that oil change. More
Last minute scheduling, set me up no problem, Susan kept me updated on the repairs. She also arranged for a rental car to use while the repairs were being done. me updated on the repairs. She also arranged for a rental car to use while the repairs were being done. More
Great dealership. Very friendly and professional. Feel that the service people are very honest. Repairs are done in a timely manner. Quality of work is high. that the service people are very honest. Repairs are done in a timely manner. Quality of work is high. More
Daniel Dees was the best! Daniel said that my car's maintenance would be done in about an hour and it was. He was professional and very approachable . I hope I get him for my next visit. maintenance would be done in about an hour and it was. He was professional and very approachable . I hope I get him for my next visit. More
The team was great, each person we spoke with was very professional and knowledgeable. We left the dealership with what we went for. All questions were answered efficiently. Would definitely recommend. professional and knowledgeable. We left the dealership with what we went for. All questions were answered efficiently. Would definitely recommend. More
Larry Spencer delivers his promises as far as notifying the customer regarding the status of the repair. He follows up with recommendations for follow on repair. the customer regarding the status of the repair. He follows up with recommendations for follow on repair. More