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DCH Honda of Temecula

Temecula, CA

4.8
1,253 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,253 reviews

November 12, 2020

Easy and painless. Good value for the money. Staff was friendly and courteous. Tim, service advisor, was cool and communicative. I was able to drop off my vehicle without an appointment and pick it up af More

by Frank Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Joyce
Nov 13, 2020 -

DCH Honda of Temecula responded

Hi Frank, Tim is awesome and it's no surprise that he provided you with a smooth visit! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

November 09, 2020

I had a very bad experience with a Service Advisor and it got me so upset to the point that I can't hold back tears of frustration and Susan was there to offer to listen and be empathetic. I appreciate that More

by Ab Ac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Turner
November 08, 2020

The Helpful Honda Team is always professional and friendly. I appreciate them being very efficient and making sure the service I need is done while understanding the costs and helping me to decide wh More

by Rsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Ortiz
Nov 09, 2020 -

DCH Honda of Temecula responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Miguel! Thank you for choosing us and we can't wait to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

November 08, 2020

I leased my hrv from Escondido but because of poor service on two occasions I left them for Temecula and am happy with my decision. More

by Palamesa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Turner
Nov 09, 2020 -

DCH Honda of Temecula responded

It truly makes us so happy to know that you had a smooth service experience with us! Please let us know if there is anything else we can help you with! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

November 03, 2020

They called me to discuss my lease and was told it would take about 1 hr (which took more than an hr) I had an appt to get an oil change 2 days later. I wish they could have done the oil change while I was More

by Chelle
Recommend Dealer
Yes
Employees Worked With
Cecilio "CeCe" Garcia, Tim Joyce, Corbin Higgins, Marco Aziz
Nov 04, 2020 -

DCH Honda of Temecula responded

We are glad to hear that you had an overall positive visit with us! Please do not hesitate to let us know if there is anything else we can do for you. Thank you! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

November 01, 2020

Last minute scheduling, set me up no problem, Susan kept me updated on the repairs. She also arranged for a rental car to use while the repairs were being done. More

by slajko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Turner
Nov 02, 2020 -

DCH Honda of Temecula responded

We are thrilled to know that Susan worked hard to make sure you had a smooth service visit! Thank you for choosing us and we can't wit to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

October 31, 2020

Great dealership. Very friendly and professional. Feel that the service people are very honest. Repairs are done in a timely manner. Quality of work is high. More

by JohnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kajfosz, Chris Johnson, Matthew Rivera , Michael Arnold, Teresa Cabanillas, Corbin Higgins, Miguel Ortiz
Nov 02, 2020 -

DCH Honda of Temecula responded

Hi John, it truly makes us happy to know that you had a quick service visit! We look forward to working with you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

October 29, 2020

Daniel Dees was the best! Daniel said that my car's maintenance would be done in about an hour and it was. He was professional and very approachable . I hope I get him for my next visit. More

by nokain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dees
Oct 30, 2020 -

DCH Honda of Temecula responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Daniel! Your business and time are much appreciated! We look forward to working with you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

October 27, 2020

The team was great, each person we spoke with was very professional and knowledgeable. We left the dealership with what we went for. All questions were answered efficiently. Would definitely recommend. More

by Ramirezjeffrey2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Galat , Robert Arviso, Jon Christy
Oct 28, 2020 -

DCH Honda of Temecula responded

It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We look forward to working with you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

October 26, 2020

Larry Spencer delivers his promises as far as notifying the customer regarding the status of the repair. He follows up with recommendations for follow on repair. More

by obgiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stracener
Oct 27, 2020 -

DCH Honda of Temecula responded

We're glad to have Larry on our team and are happy to hear that he provided you with the experience you deserve. We look forward to working with you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

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