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DCH Honda of Temecula
Temecula, CA
1,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,253 reviews
January 11, 2021
Great deal on 4 new tires with alignment. I’ve used the Tire Chain stores and Costco. One and a half hours in and out the door. This is where I now purchase my tires. Thanks Daniel Dees for fantastic servi Tire Chain stores and Costco. One and a half hours in and out the door. This is where I now purchase my tires. Thanks Daniel Dees for fantastic service. More
by airman123
Employees Worked With
Daniel Dees
January 11, 2021
Daniel Dees is my man and the only service advisor I see. He is friendly and professional. I take care of my car even if it isn't the most glamorous or expensive as I want it to be a long lasting purchase. He is friendly and professional. I take care of my car even if it isn't the most glamorous or expensive as I want it to be a long lasting purchase. More
by Carlo
Employees Worked With
Daniel Dees
January 09, 2021
Rick Reveles has been the advisor that has taken care of my cars since I purchased them. He is very friendly knowledgeable and professional. Thank you Rick for many years of great service my cars since I purchased them. He is very friendly knowledgeable and professional. Thank you Rick for many years of great service More
by gigigue
Employees Worked With
Rick Reveles
January 09, 2021
This was my first visit for service on my car. Getting an appointment for the time and date I needed was quick and easy. Upon arrival, everyone I encountered was extremely kind, friendly, and professional. T appointment for the time and date I needed was quick and easy. Upon arrival, everyone I encountered was extremely kind, friendly, and professional. Then I was back out the door in less than an hour. This was honestly the best experience I’ve ever had at a car dealership service center. I am so glad I went with Honda for my current vehicle! More
by Christy
Employees Worked With
Daniel Dees
January 07, 2021
On 12/19 We purchased a CPO 2019 CRV-EX from DCH Honda of Temecula. 1/ Spare key - When we purchased the vehicle, after I paid for everything and was about to leave, my sale rep Andrew realized that th Temecula. 1/ Spare key - When we purchased the vehicle, after I paid for everything and was about to leave, my sale rep Andrew realized that the spare key was missing and he went to look for it, with no success. Andrew said he was going to investigate further, maybe check with the previous owner and call me back. That never happened. I followed up with another sales rep (Cody) by email the following week. Now the story was that the vehicle was a trade in and the previous owner only returned the vehicle with 1 key. I was told the previous owner was gonna check his storage and that I should hear back. At this point Cody mentioned that the other option was got the dealership to issue a key at their cost. Numerous emails were exchanged and I tried to be patient as it was holidays season. He offered again to sell me the spare key at "their" cost of $330. At this point I emailed back Cody and explained to him that on the CPO Checklist it clearly states 2 master keys are to be provided. We never heard back from Cody. Today I called and spoke with the manager Danny who said that he already approved the key to be made. I asked Danny why they tried to charge us, why it took so long, and why no one got back to us, but he had no explanation or apology for me. 2/ installed alarm When we purchased the vehicle it came with a dealer installed alarm that apparently could not be removed under any circumstances and of course was increasing the car price by almost 2k. We were forced to purchase the alarm in order to purchase the car. The sales team told us this is standard practice and all their vehicles have alarms because they don't have a security guard. I still don't understand why we were not given the option to remove the alarm and I want to know if this is standard Honda protocol. When I purchased my certified Honda Civic at a different Honda dealer they were very persistent that I purchased the alarm but I was allowed to say NO and not buy this alarm. With DCH Honda of Temecula I was not given an option to remove the alarm and had to pay extra - even if I didn't want this alarm. I would stay away from this dealership. They just want to rip you off. More
by Brandon
Employees Worked With
Danny G, Cody Lafferty
January 06, 2021
Happy with my car and friendly to the customer and they really know what there doing but not happy with final sale they did not explain everything really know what there doing but not happy with final sale they did not explain everything More
by ianlagan
Employees Worked With
Evan Galat , Cody Lafferty
December 30, 2020
Service was good but as always it was expensive. Mr. Joyce was friendly and professional and the service was completed in two hours. He gets 5 stars but the price only gets 3. Joyce was friendly and professional and the service was completed in two hours. He gets 5 stars but the price only gets 3. More
by wxcpo12
Employees Worked With
Tim Joyce
December 29, 2020
Ernesto was very kind and helpful. I would definitely recommend him to others. He made the process easy. Ernesto was very kind to prepare my car and to show me how to use everything inside and out. He wo recommend him to others. He made the process easy. Ernesto was very kind to prepare my car and to show me how to use everything inside and out. He would explain things again that I was not sure about and was very patient. I’m extremely happy with how patient and kind he was to my parents and I. More
by n.castillo55
Employees Worked With
Ernesto Franco
December 29, 2020
everyone is always friendly. the waiting is nice. i do not like to have a minimum number of words that i have to put down. i am a person of few words. not like to have a minimum number of words that i have to put down. i am a person of few words. More
by BMARTIN665
Employees Worked With
Justin Amezquita
