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DCH Honda of Temecula
Temecula, CA
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I had a wonderful experience purchasing a new car from DCH Honda of Temecula. Smooth transaction and very helpful staff made my new car buying experience easy and pleasant. Jose Oros and Danny Galat were DCH Honda of Temecula. Smooth transaction and very helpful staff made my new car buying experience easy and pleasant. Jose Oros and Danny Galat were very thorough and knowledgeable. They were able to find a vehicle that suited my needs. I just wanted to give a huge personal thank you to DCH Honda of Temecula and highly recommend buying here. More
Well, I wanted to know if the care was available for us to come and see. It took 9 emails from multiple people before they said it was, the other emails were asking if i would be interested in other cars o to come and see. It took 9 emails from multiple people before they said it was, the other emails were asking if i would be interested in other cars or colors and not answering my question, and this was only after I said never mind, I will go elsewhere. Since then, I have received about 8 more emails asking if I wanted to come in and look at that care or others even though I asked to stop then to stop contacting me. More
Made promises before sale, then totally blew me off after sale. Michael Ochner didn't deliver. Lied multiple times to me when confronted. Would give him 0 stars because of his lack of integrity. sale. Michael Ochner didn't deliver. Lied multiple times to me when confronted. Would give him 0 stars because of his lack of integrity. More
My salesman was Michael Ochner. First off, he lied regarding added charges. Don't let him, he's just trying to up his commission. All extras were unnecessary. Secondly, there wa First off, he lied regarding added charges. Don't let him, he's just trying to up his commission. All extras were unnecessary. Secondly, there was a part missing. He promised to order and send but never has. Contacted him multiple times and he eventually blew me off. As far as "service after the sale" motto...watch your back. More
Terrible customer service on the sales portion. Multiple calls to be forwarded with finance for them to not even do the proper job. Multiple calls to be forwarded with finance for them to not even do the proper job. More
The service was completed within the estimated time. It included all the items necessary to ensure safe and reliable operation of the automobile, It included all the items necessary to ensure safe and reliable operation of the automobile, More
very pleasant experience. i only own hondas and i always bring them here for service. juan serrano is very professional. no pressure and no scare tactics to sell other service i only own hondas and i always bring them here for service. juan serrano is very professional. no pressure and no scare tactics to sell other services besides the ones that you need. More
Bough my Pilot here back in 2012. Been bring it here for all my services. Juan Serrano has been my service guy. He is fantastic! Never feel like I'm being sold something I don't need Been bring it here for all my services. Juan Serrano has been my service guy. He is fantastic! Never feel like I'm being sold something I don't need. More