
DCH Honda of Temecula
Temecula, CA
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I went in for a simple advertised lease special. This lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching and protection package; very unethical business practices. I would never purchase a vehicle from DCH. Why is it so hard for people to behave ethically? DCH management should be ashamed. I will never visit a DCH dealership again. Why patronize and encourage this unethical behavior? Consumers, have some backbone! Boycott dealers that are unethical. More
You can't ask for more than excellent customer service and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local de and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local dealer where I can have my Honda vehicles serviced regularly. I highly recommend and would purchase from them again. More
Our experience was very positive. We had some specific needs that had to be address and our sales person was very understanding and accomodating. The Sales Manager and the Finance Manager were also very p needs that had to be address and our sales person was very understanding and accomodating. The Sales Manager and the Finance Manager were also very personable and pleasant. The speed of the process was suprisingly good. We will recommend this dealership to our friends and family members. More
Purchased parts from their ebay store. They have prices that are by far, much less than other dealerships (here in Utah). Not only do they have great prices, but their service and communication is superb that are by far, much less than other dealerships (here in Utah). Not only do they have great prices, but their service and communication is superb. I have recommended them to several of my friends and family. I will do business with them again. More
My experience was an on line puchase of Honda accessories. They were genuine Honda parts, priced below my local dealer. I found the transaction to be very easy and efficient. My order was handled accessories. They were genuine Honda parts, priced below my local dealer. I found the transaction to be very easy and efficient. My order was handled promptly and shipping was very fast. I was kept informed of the progress of my order. More
great service.............................................................................................................................................. service.....................................................................................................................................................................................................................................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I purchased parts from DCH Honda from their eBay auctions. Communication was always quick and friendly, and shipping was very prompt. I received the right parts the first time, every time. Prices we auctions. Communication was always quick and friendly, and shipping was very prompt. I received the right parts the first time, every time. Prices were very reasonable, better than most places, so this is a source I will definitely buy from again in the future. Thanks DCH Honda! More
I have worked with Tim for several years. He has always taken excellent care of me despite the number of cars I have gone through with DCH Honda. Anytime I need to make an appointment, if not available he taken excellent care of me despite the number of cars I have gone through with DCH Honda. Anytime I need to make an appointment, if not available he calls me back and makes sure I'm taken care of. He always gives me a turnaround time on when my car will be ready and rarely does it ever run over maybe more that fifteen minutes. Of course that's not Tim's fault. I always work with Tim as he has become more than someone who takes care of my car, he's a friend. More
Thank you so much for all the help with my brakes. Tim Joyce and Erin Ramsey went above and beyond. I droppped my car off in the night drop off and by 9am the next monrning it was done. WOW talk about fas Joyce and Erin Ramsey went above and beyond. I droppped my car off in the night drop off and by 9am the next monrning it was done. WOW talk about fast. Then when I didn't have a ride to get my car they brought it to me. That isn't just customer service that is "raving fan" service. Way to make a girl feel special. Thank you guys see you in a few months for an oil change! More
Tim Triplett went out of his way to take care of us. He was extremely thorough, professional and we received outstanding customer service from him. Mr. Triplett should be recognized as a tremendous asset was extremely thorough, professional and we received outstanding customer service from him. Mr. Triplett should be recognized as a tremendous asset to the Honda Team! Your satisfied customers, Greg and Jordana White More