
DCH Honda of Temecula
Temecula, CA
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Reasonable price and excellent service Purchased a 2016 Honda Pilot EX from DCH Honda Temecula last week. The overall buying experience was very pleasant and easy. Brandon Morse was the s Purchased a 2016 Honda Pilot EX from DCH Honda Temecula last week. The overall buying experience was very pleasant and easy. Brandon Morse was the sales person. I contacted him via e-mail for a price quote. He provided me all the vehicle detail, price, photos and assured me there's no games and no hassles. Although, Honda Temecula is pretty far from where I lived, but the price they offered me was the lowest among all the dealers within the 100 miles. So, I drove all the way from Torrance, CA to Honda Temecula. I met Brandon in the dealership and he was professional, respectful, straight to the point, didn't upsell anything! The whole transaction was done in an hour and it was very smooth and easy. I highly recommend DCH Honda of Temecula. A very positive experience with Brandon and the dealership. Please keep up the good work! More
Very poor customer service My wife and I came by to look at the new Honda Civic and the sales associate was very rude, he was very arrogant and treated us like we were wasting o My wife and I came by to look at the new Honda Civic and the sales associate was very rude, he was very arrogant and treated us like we were wasting our time. This is not the first time we have had poor service at DCH of Temecula. I will not purchase a vehicle here and it's unfortunate because Temecula is my home town. The sale associate here give Honda a bad name. They have an attitude that Honda sells itself so why bother with customer service. I'm very disappointed. My ratings below on the managers are a reflection of the sales associates. More
Would not recommend Coming here for service I came in to Bering my fathers 2015 Honda Fit . He is currently active duty so me as his son I want to make sure he is well taken care of. He mention I came in to Bering my fathers 2015 Honda Fit . He is currently active duty so me as his son I want to make sure he is well taken care of. He mention his car started to make a wired noise so I took in the car and they told me they would charge me just to take a look at the car. And in my mind I'm thinking why ? I just want to know what is lose under my fathers car. I mean if you go next door to Toyota there warenty is way more better than Honda Toyota warenty is 2 years or 100,000 miles. They just ended up telling that they are sorry they cannot do nothing for me. So I left. The Honda here in Temecula is over Price and just want to get every Dollar sucked out of you. I do not recommend coming. I suggest going to Escondido. More
Perfect Sales & Service I was extremely happy with the service provided by Brad Jhonson. I researched for accord price in all dealerships across San Deigo & Los Angeles. DCH I was extremely happy with the service provided by Brad Jhonson. I researched for accord price in all dealerships across San Deigo & Los Angeles. DCH Temecula provided me an exceptional offer which I can't reject. By seeing the Price, I have a doubt that They may not give to the same price what they offered Once I reach there but I was wrong. Brad received me well. He Provided the same offer as he promised. I definitely recommend to Temecula Especially Brad Jhonson for better Sales & Service. I bought Honda Accord w Sensing. I'm truly happy with my purchase. More
Exceptional and beyond This place is awesome. I go in asking about extending mileage on my leased honda, and I ended up leasing another car, if you think I got duped; I didn This place is awesome. I go in asking about extending mileage on my leased honda, and I ended up leasing another car, if you think I got duped; I didn't. I tried to be a smart buyer, and did a little dealer shopping and the prices I got where fairly reasonable, but decided to come back to DCH honda Temecula for business. Without saying a word, Loraine Yelton ( first salesperson who is straight with her words, caring, and want me to get more out of this deal than her) who I was dealing with, gave me an offer that was too good to be true, without saying another word I had to accept. This place has the best deals anyone can get, and the great thing, they have people that actually care about us customers, like Loraine Yelton, or Peter Shehata, and want, someone like me to be happy. Love the place, love the staff and lovin my new car More
New Car purchase want to give special thanks to Lorraine (sales) lady with the lovely british accent ,for being extremely helpful in regards to the purchase of my new want to give special thanks to Lorraine (sales) lady with the lovely british accent ,for being extremely helpful in regards to the purchase of my new CRV had a tough time making up my mind but with her help and Chuck's they made it very easy.Love my new Car and the great service I received.Thanks DCH More
Extremely Rude I went in to look at truck they had online. Well they had it and I did a test drive. When I explained that I wanted to do numbers, before jumping into I went in to look at truck they had online. Well they had it and I did a test drive. When I explained that I wanted to do numbers, before jumping into something the sales guy kinda made a face. Then he went to talk to another who was extremely rude and pretty much an xxxxxxx. He made snarky comments on the vehicle I have now, made a comment about my husband being a veteran and myself being active duty still. He came back from doing the numbers and basically talked to me like I was 2 I'm sorry this isn't my first car so I'm not new at this. When I said that I want to talk to my bank and see what they said, he got wry pushy about me calling the bank right there. He said I had no reason to have to go in when I could call. There was a few more things but I'm sure that should be good. Thank you More
Made Up for Previous Misunderstanding Several weeks ago I posted a negative review of DCH Honda of Temecula based on being charged for unwanted options and lack of response. Within 12 ho Several weeks ago I posted a negative review of DCH Honda of Temecula based on being charged for unwanted options and lack of response. Within 12 hours of posting that review on DealerRater, DCH called me. It seems that a disgruntled, on-the-way-out-the-door former employee responded to me as a last act, but didn't tell anyone there, so the staff was not ware of my complaint. Sincere thanks and appreciation to Chris Branford, Customer Agent, and Bryan Stayne, Team Leader, for quickly accomplishing a satisfactory refund. My trust is restored. More
Super personnel!! Kent (sales) and Bryan (accounts) made our buying experience worthwhile! No haggles and hassles. They are definitely big assets to the dealership. S Kent (sales) and Bryan (accounts) made our buying experience worthwhile! No haggles and hassles. They are definitely big assets to the dealership. Super job, guys!! More
Truely helpful I needed to leave my car overnight it had gotten late after closing time I didn't have a ride so the Helpful Honda Service Advisor Juan Serrano drove I needed to leave my car overnight it had gotten late after closing time I didn't have a ride so the Helpful Honda Service Advisor Juan Serrano drove me home in the shuttle. I'm sure he didn't get home until very late. I would like Honda to recognize Juan for going above and beyond the call for one of your very loyal customers. More