
DCH Honda of Temecula
Temecula, CA
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Fixing my driverside sliding door for 2012 Odyssey The service advisor Rosario "Russ" capuano, he was very friendly, he took care of me, he made me feel ease when I brought my 2012 Odyssey to fix the d The service advisor Rosario "Russ" capuano, he was very friendly, he took care of me, he made me feel ease when I brought my 2012 Odyssey to fix the driver side sliding door, the problem didn't get fix until the third trips to this Honda dealership, each time Russ was very accommodate to my needs e.g. Getting rental car- he insisted to cover the rental car fees. Overall, even I had to bring my car for total three trips to get it fixed, Russ made it up by his friendliness, professionalism, and very accommodating to my needs. I'm happy with results and satisfied with overall experience. A big thank you to Russ! I will definitely bring my van back to Russ for the future services!! More
Review Russ went out of his way recently when my Civic needed a part sent to another dealer for our convenience. His follow up calls were very helpful. Russ went out of his way recently when my Civic needed a part sent to another dealer for our convenience. His follow up calls were very helpful. More
Service Russ Capuano is the best service advisor he explained what was needed and my car was done in a timely manner. Definitely will deal with Russ when nee Russ Capuano is the best service advisor he explained what was needed and my car was done in a timely manner. Definitely will deal with Russ when needing service on my car. More
Service I bought my first Honda i Civic in 2002, since then I've gotten my two oldest sons into their first cars Honda civic's. Later I gave my Civic to my th I bought my first Honda i Civic in 2002, since then I've gotten my two oldest sons into their first cars Honda civic's. Later I gave my Civic to my third son and bought myself a 2008 Accord. I love my car and have always entrusted my Honda dealer with my car maintenance. My 15year relationship with my Temecula Honda dealer is a blessing they take good care of me and my car. More
Worst service I have ever gotten in my life. I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The fir I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The first day I went in to trade my Honda vehicle and get myself a new car I had told them what I was looking for and they told me that it should be coming in soon it arrived be next day he called me on the phone and said please come down and we will start The process of buying your new car as soon as I walked in the door we sat down and we started going over the papers and info another associate walked up to him and took the keys and said sorry this car is sold now right in front of me it was the most horrible feeling ever of being lied to and wasting my own time coming down there when I could have been looking elsewhere with much more professional people that knew what they were doing it was the worst feeling having people treat me like that I hope they will no longer be employed there so nobody else has to go through this they are just a bunch of vultures trying to make an extra dime instead of actually helping people I will no longer give my service to this horrible place. More
I recently went to DCH Honda in Temecula brousing for a car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While I was not going to buy a car at that time, I was treated as if I were. I would highly recommend buying a car from DCH Honda in Temecula. More
Great used vehicle found! We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the ca We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the car because we don't want the security system, the extended warranties, and not financing with them even though we're ready to buy that day). Then someone suggested to go talk to Lorraine and we did. She did her best to understand our needs and made sure that we got what we wanted. After hearing our story (the vehicle is a replacement for a totaled one due to an accident), she got us the best deal she could find. We got the CPO Kia Soul (make, model, year perfect) we've been searching. She wasn't pushy like the others, which drew us to her. Lovely person to talk to as well! We truly appreciate the genuine help and concern, that we didn't get from other dealerships. I wouldn't hesitate to recommend them again and again! More
Found car and great dealer We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the ca We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the car listed on their lot. Available and open until 9pm, "come on down and John will be here to help". An hour later we arrived a bit before closing to a helpful receptive salesman. After the runaround at another dealer we were surprised to NOT get it here. Straightforward and honest, willing to work with us on our trade in and get us in the car we wanted. Great experience got a willing team staying an hour late to finish the paperwork. We reflected on the different experiences between dealers in the way home. So happy we came to DCH Honda of Temecula, even to trade in a Subaru Outback for a Mazda CX-9. Our family can't thank you enough! Cheers, The Howard Family More
Fantastic Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best! More
very poor customer service I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an a I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an attitude that Honda sells itself so why bother with customer service. I'm very disappointed. Bad experience for me to come here on this location. More