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DCH Honda of Temecula

Temecula, CA

4.8
1,253 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,253 reviews

March 14, 2017

Fixing my driverside sliding door for 2012 Odyssey The service advisor Rosario "Russ" capuano, he was very friendly, he took care of me, he made me feel ease when I brought my 2012 Odyssey to fix the d More

by chako41078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 14, 2017 -

DCH Honda of Temecula responded

We're ecstatic to read this and see that Russ provided you with the 5-star service that people have come to expect from us here. We hope your Odyssey is running just like new and we look forward to seeing you at your next service visit! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

March 14, 2017

Review Russ went out of his way recently when my Civic needed a part sent to another dealer for our convenience. His follow up calls were very helpful. More

by Lisalatrisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 14, 2017 -

DCH Honda of Temecula responded

We're so happy to see that Russ went above and beyond to take great care of you and your Civic. He's a great asset to us here and we're lucky to have him. Thanks for this 5-star review and should you ever need anything, please let us or Russ know! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

March 14, 2017

Service Russ Capuano is the best service advisor he explained what was needed and my car was done in a timely manner. Definitely will deal with Russ when nee More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 14, 2017 -

DCH Honda of Temecula responded

Hi Joan, Russ is an all-star and we're so happy to see that he takes great care of you. Thanks for being a member of our DCH Honda of Temecula Family and we'll see you soon at your next service visit! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

March 14, 2017

Service I bought my first Honda i Civic in 2002, since then I've gotten my two oldest sons into their first cars Honda civic's. Later I gave my Civic to my th More

by 4rgano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano, Tim Joyce
Mar 14, 2017 -

DCH Honda of Temecula responded

We love having you as a valued customer and would like to thank you for your loyalty. You'll always be a part of the DCH Honda of Temecula Family and can't wait to see you and your sons around the dealership again soon! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

January 25, 2017

Worst service I have ever gotten in my life. I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The fir More

by Jenchica87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck and Edward
Jan 26, 2017 -

DCH Honda of Temecula responded

Hi Jennifer, We are very discouraged to hear of the experience you had with us. We sincerely apologize. This is certainly not how we conduct business here. Please let us know if there is anything at all that we can do to assist you or to earn your business. Feel free to reach out to me directly to discuss this matter further if you wish. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

July 05, 2016

I recently went to DCH Honda in Temecula brousing for a car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While More

by jdgoudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Jul 05, 2016 -

DCH Honda of Temecula responded

Thank you for this awesome review. We're proud to see that our staff provided you with the quality service that you deserved. We appreciate you stopping by and when it comes time for a new car, please let us know. We're here to help! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

June 09, 2016

Great used vehicle found! We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the ca More

by JM Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Yelton
Jun 10, 2016 -

DCH Honda of Temecula responded

Dear Valued Customer, We appreciate you taking the time to leave this awesome review! We’re extremely proud of Lorraine and her efforts to ensure that you found the perfect car! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 11, 2016

Found car and great dealer We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the ca More

by Seansparky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wall
May 12, 2016 -

DCH Honda of Temecula responded

Hi Howard Family, Thank you for taking the time to leave this outstanding review. We are so pleased to read that John went above and beyond to make sure your trade-in experience was one you won't soon forget. Thank you for choosing us here at DCH Honda of Temecula and please don't hesitate to ask any questions, should you have any. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 03, 2016

Fantastic Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best More

by Sheilag118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Galat
May 04, 2016 -

DCH Honda of Temecula responded

Hi Sheila, Thank you for this 5-star review! We're extremely pleased to read that our team provided you with a quality car-buying experience and you're still enjoying your vehicle. We appreciate you choosing us here at DCH Honda of Temecula and we hope to see you again soon! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 01, 2016

very poor customer service I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an a More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Wall
May 09, 2016 -

DCH Honda of Temecula responded

Hi Robert, It's discouraging to read that you didn't receive the quality service that people have come to expect from us here at DCH Honda of Temecula. When you have a moment, please contact me, as I'd like to learn about your experience in further detail. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

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