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DCH Honda of Temecula

Temecula, CA

4.7
1,111 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,111 reviews

August 28, 2010

My wife and I just took home a 2010 Honda Accord LX last My wife and I just took home a 2010 Honda Accord LX last night and it was the best car-buying experience I'd ever had. Here's a little summary of wh More

by Tractor77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi Tractor77, Welcome to the DCH Honda of Temecula family. Congratulations on your purchase and are pleased you had a great car-buying experience. We appreciate you traveling from Orange County and happy that you feel it was worthwhile. BTW, we do like to spoil our customers. Thank you again for choosing DCH Honda of Temecula.

August 27, 2010

I recently went to DCH Honda in Temecula to look at new Honda cars and SUVs. Also, I have serviced my Honda Pilot at DCH. I feel confident with the work they do. Everyone there was friendly and knowledg More

by craigteaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Dickens
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi craigteaton, Thank you for being a loyal DCH Honda of Temecula customer and for your confidence in our dealership and staff. We’re always here to assist you with the purchase of a vehicle or maintaining your Honda. We appreciate your business and look forward to serving you in the future.

August 26, 2010

We had our Honda Pilot serviced at DCH Honda, and our experience was always fantastic. Appointments were scheduled promptly. Upon arrival we were always met promptly and dealt with in a kind, friendly More

by bobsweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi bobsweeney, We thank you for your review. You should experience years of Honda reliability with your Pilot. Thanks for being a loyal customer and see you at your next regular maintenance.

August 25, 2010

I had a very positive experience working with DCH Honda and would recommend them to anyone looking for friendly service and a great deal. I was looking to help out my nephew in trading in his Honda Accors More

by kacleave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi kacleave, We sincerely appreciate the opportunity to serve you and your nephew. We are glad that you had a great experience. We appreciate your recommendation and look forward to serving you in the future. Thank you again for choosing DCH Honda of Temecula.

August 25, 2010

I went to the dealership to have some basic work done on I went to the dealership to have some basic work done on my car. I will now return in the future because of the excellent service I received. I was More

by carkevii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Richards
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi carkevii, Thank you for your feedback. We’re happy to hear that you had a great service experience at our dealership. We look forward to serving you in the future.

August 25, 2010

I recently had my car serviced at DCH Honda in Temecula. All the employees were awesome and very friendly, I will always bring my car back here. the dealership was very clean and tidy, and they were very q More

by biggtripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi biggtripp, Thanks for the kind words. We think our customers are awesome too! We look forward to serving you in the future.

August 24, 2010

Overall great experience. Friendly staff, made you feel at home. Had been there for service with my previous vehicle, even the service staff were very courteous. Nothing but positive things to say! More

by jesstonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Aug 24, 2010 -

DCH Honda of Temecula responded

Hi jesstonk, Thank you for taking the time to share your feedback. We are glad to hear that you had a great overall experience and look forward to serving you in the future.

August 05, 2010

I guess this dealership doesn't need sale at all. Not friendly at all. I was looking at honda civic Si. Since I checked this web for its rating, found out very poor from the customers. So, I just want to More

by edisonwoo007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Dickens Fleet Internet Sales Manager
Aug 19, 2010 -

DCH Honda of Temecula responded

We have contacted this reviewer to explain that the initial pricing our dealership provided included a manufacturer to dealer incentive that is in lieu of any special financing offer. The customer has the option of accepting a $1,000 cash incentive or utilizing the Special APR Financing from Honda Financial Services. Unfortunately the dealership is unable to apply both incentives. Therefore, the price was adjusted by $1,000 to accommodate the customer’s request for special financing. We regret that we were unable to clarify this distinction with the reviewer and have taken steps to insure that future customers have a clearer understanding of any available incentives. With regards to Richard Dickens, each year, the American Honda’s Council of Sales Leadership recognizes sales associates that lead and excel. In addition to being a 3rd year Gold Master (the highest level of sales consultant recognition Honda has), Richard was recently awarded the 2009 Top Customer Satisfaction Performance Award (Zone 1) from American Honda. See Richard’s award here: http://www.imakenews.com/dchhondaoftemecula/e_article001702349.cfm?x=bhh2GWw,bff6KyV5,w When you work with Richard or any one of our Sales Associates, you can be assured that we take customer satisfaction seriously and that we will do everything we can so that you will have an outstanding experience.

April 20, 2010

I went in for a simple advertised lease special. This lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching More

by ethics_count
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gonzolez
February 22, 2010

You can't ask for more than excellent customer service and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local de More

by arasga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Feb 22, 2010 -

DCH Honda of Temecula responded

Hi arasga, Thank you for your review. It has been our pleasure to assist you in purchasing your new Honda. We feel that if we take care of your needs, answer all of your questions, and deal fairly with you, we can build a long-lasting relationship. We hope to see you again when you need vehicle maintenance or when you are ready for your next vehicle. Thank you again for choosing DCH Honda of Temecula.