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DCH Honda of Temecula
Temecula, CA
1,150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,150 reviews
October 24, 2012
I came in because I needed my tail light changed. Tim had me in and out of there in less than 10 minutes. That's what I call service! I was also happy to learn that the complimentary car washes have bee had me in and out of there in less than 10 minutes. That's what I call service! I was also happy to learn that the complimentary car washes have been reinstated. Great Job Tim!!! More
by dburkhardt7
Employees Worked With
Tim
September 25, 2012
I live in Los Angeles and needed an oil change while in the area. I called after the service department had closed, however Mariss was awesome and scheduled an appointment and answered all my questions. Ar the area. I called after the service department had closed, however Mariss was awesome and scheduled an appointment and answered all my questions. Arriving late the next day was no problem for Colin in service who kindly took all my information. Making this an even better experience oil change free for first time customer. With free wifi I am a very happy customer. I am writing this as I'm in lobby waiting. More
by gabriellemariecobb
Employees Worked With
Colin Service Dept., Mariss
September 12, 2012
I bought my used 2007 Mitsubishi Outlander a few days ago and overall, I saw I am impressed with this dealership. You can tell a lot about a dealership, not only from you initial purchase, but from the servi and overall, I saw I am impressed with this dealership. You can tell a lot about a dealership, not only from you initial purchase, but from the service afterwards. I got a very good deal on the price and monthly payments. They did ok on the two trades I had; it was what I expected. Rick was my salesman. He was very professional and friendly. He made the whole sales experience easy-going and friendly. It was a very low pressure environment and made for a good experience all around. After I bought the car, I noticed there were a few things wrong. The car pulled to the left, the interior lights did not turn on as well as a sub par job done on the interior detailing. Most would rate the dealership low for this. I would have if not for the outstanding service department. Collin greeted me at my vehicle and took care of me and the car. Collin assured me DCH stands by their products and that everything would be taken car of. I left the vehicle overnight and the next day, everything was fix. The alignment issues were corrected and the interior lights were now functioning perfectly. They also did an outstanding job on the interior detail work (the previous owner obviously had dogs). They did a 5 star job and got the vehicle back to me in fantastic shape. Even though there were problems with the vehicle out the door, Honda did everything they could to make sure that when I left again, I was completely satisfied; and I was. Thank You Rick, Collin and DCH Honda! More
by robert.danford
Employees Worked With
Rick (sales), Collin (service)
June 14, 2012
I had the best car buying experience here! I traded in my old Pilot for a new one a few months back. Mike made the whole process super easy and relaxed. My husband is having a horrible time with Toyota right old Pilot for a new one a few months back. Mike made the whole process super easy and relaxed. My husband is having a horrible time with Toyota right now. It makes me appreciate Honda even more =) I will definitely be going back in the future and I highly recommend this Honda to everyone! More
by Chikadee31
Employees Worked With
Mike Arnold
June 03, 2012
This is a personal satisfaction comments / review This is a personal satisfaction comments / review specifically for the service that we have received from Tim Joyce as our Service Supervisor over t This is a personal satisfaction comments / review specifically for the service that we have received from Tim Joyce as our Service Supervisor over the years that we've been patronizing DCH Honda Temecula. We purchased a new 2007 Honda Odyssey in January 2007 and have been [ extremely ] satisfied with it. In addition to buying a 'great' car/van, we have been very fortunate to have [ Tim Joyce ] as our Service Supervisor. Tim is the ultimate professional who values his clients and continuously goes the "extra mile" to assist and accommodate our service needs. He, without pause, tries to ensure that we understand what is needed when the Codes appear for service as well as openly sharing his knowledge and opinion to further attain that understanding and satisfaction. I [ highly ] recommend DCH Honda Temecula [ because ] of staff members such as Tim and do advise all new and current Honda owners to introduce yourself to Tim and trust him to be [ your ] Service Supervisor! Respectfully Submitted, Patrick ( Rick ) L. Taylor , President GORDIAN ENVIRONMENTAL CORPORATION More
by RickLTaylor
Employees Worked With
TIM JOYCE , SERVICE SUPERVISOR
May 07, 2012
This business pulled the YO YO Scam on me, google it if you have to. Promised a percentage on a loan, and then 3 weeks after owning the vehicle and putting money into it, I was told that the loan was not a you have to. Promised a percentage on a loan, and then 3 weeks after owning the vehicle and putting money into it, I was told that the loan was not accepted at that percent, but at a higher (almost double) percentage. The percentage I bought the car with was the reason I made the deal, as I came in with another loan with a slightly higher percent already in place. They NEVER TOLD ME that the loan could not go through, they said it was good, and I took their word. More
by Forabuck
Employees Worked With
Corbin, All financial personnel.
May 05, 2012
A month before my 18th birthday, my mom and I began discussing purchasing a car so that we would no longer have to share one due to the conflicts in our busy schedules. I had always been interested in discussing purchasing a car so that we would no longer have to share one due to the conflicts in our busy schedules. I had always been interested in Hondas, and the moment we drove onto the dealership my interests increased. We were greeted by bright, eager-to-help faces who guided us through every step of the way. Any questions or concerns we had, even about other cars, DCH Honda was extremely helpful. I was unaware of it, but my mom was working with DCH to lease a brand new car for my birthday. They were extremely kind and worked with our needs and wants as a customer. When I was surprised with my car, representatives from DCH Honda were also there to experience it with my family and I. They truly made us feel at ease and their service was exceptional. More
by mogalynn
Employees Worked With
Erin Ramsey, Jon Prince, Kelly Schmidt
May 02, 2012
This is my first visit to this dealership and I am pleasantly surprised! I had made an appointment on line, which was easy and convenient. When I arrived, I was first in line and was met by a friend pleasantly surprised! I had made an appointment on line, which was easy and convenient. When I arrived, I was first in line and was met by a friendly professional. He explained exactly what I should do next and stayed with me to begin the process. I was escorted to the waiting area and offered coffee, cookies, tv, and free computer/internet usage. Because I had to wait for my car, I was anxious about the time. Howwever, my representative had said that they'd be done in about an hour and a half. That wasn't the case - it was only one hour and they had already washed my car! I was lead to the cashier to finish the transaction and given 2 cookies - for the road! This couldn't have gone any smoother! Wow, this is great! I will definitely tell my friends about this place! And, we will bring my husband's car here too! Thanks to everyone in the Service Department (including the cashier) for a fantastic experience! More
by matthews3476
Employees Worked With
Tim Triplett
April 11, 2012
We had gone to numerous well known dealerships in the hopes of trading in our Honda and upgrading but being that our loan was upside down we got turned away numerous times. We decided to go back to DCH T hopes of trading in our Honda and upgrading but being that our loan was upside down we got turned away numerous times. We decided to go back to DCH Temecula even though we had moved and it was a bit of a drive. Peter from Sales and Brian from finance went above and beyond to get us what we wanted. Not only were we able to trade our old car in we got into a brand new car with payments we were happy with! I can't thank them enough!! I will go back and would recommend any of my friends or family looking to purchase or lease. It was what a auto purchase should be like pleasant, easy, fast and no headache! I love DCH Honda of Temecula!!! More
by Lmadayag12
Employees Worked With
Peter (Sales) and Brian (Finance)
