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DCH Honda of Temecula
Temecula, CA
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Excellent service! Rick was great and provided excellent service. Very friendly, efficient and tries his best to please the customer. He promptly returns calls. This is Rick was great and provided excellent service. Very friendly, efficient and tries his best to please the customer. He promptly returns calls. This is the only Honda dealership that services all my Honda automobiles. More
Worst service I have ever gotten in my life. I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The fir I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The first day I went in to trade my Honda vehicle and get myself a new car I had told them what I was looking for and they told me that it should be coming in soon it arrived be next day he called me on the phone and said please come down and we will start The process of buying your new car as soon as I walked in the door we sat down and we started going over the papers and info another associate walked up to him and took the keys and said sorry this car is sold now right in front of me it was the most horrible feeling ever of being lied to and wasting my own time coming down there when I could have been looking elsewhere with much more professional people that knew what they were doing it was the worst feeling having people treat me like that I hope they will no longer be employed there so nobody else has to go through this they are just a bunch of vultures trying to make an extra dime instead of actually helping people I will no longer give my service to this horrible place. More
I recently went to DCH Honda in Temecula brousing for a car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While I was not going to buy a car at that time, I was treated as if I were. I would highly recommend buying a car from DCH Honda in Temecula. More
Great used vehicle found! We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the ca We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the car because we don't want the security system, the extended warranties, and not financing with them even though we're ready to buy that day). Then someone suggested to go talk to Lorraine and we did. She did her best to understand our needs and made sure that we got what we wanted. After hearing our story (the vehicle is a replacement for a totaled one due to an accident), she got us the best deal she could find. We got the CPO Kia Soul (make, model, year perfect) we've been searching. She wasn't pushy like the others, which drew us to her. Lovely person to talk to as well! We truly appreciate the genuine help and concern, that we didn't get from other dealerships. I wouldn't hesitate to recommend them again and again! More
Found car and great dealer We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the ca We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the car listed on their lot. Available and open until 9pm, "come on down and John will be here to help". An hour later we arrived a bit before closing to a helpful receptive salesman. After the runaround at another dealer we were surprised to NOT get it here. Straightforward and honest, willing to work with us on our trade in and get us in the car we wanted. Great experience got a willing team staying an hour late to finish the paperwork. We reflected on the different experiences between dealers in the way home. So happy we came to DCH Honda of Temecula, even to trade in a Subaru Outback for a Mazda CX-9. Our family can't thank you enough! Cheers, The Howard Family More
Fantastic Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best! More
very poor customer service I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an a I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an attitude that Honda sells itself so why bother with customer service. I'm very disappointed. Bad experience for me to come here on this location. More
Reasonable price and excellent service Purchased a 2016 Honda Pilot EX from DCH Honda Temecula last week. The overall buying experience was very pleasant and easy. Brandon Morse was the s Purchased a 2016 Honda Pilot EX from DCH Honda Temecula last week. The overall buying experience was very pleasant and easy. Brandon Morse was the sales person. I contacted him via e-mail for a price quote. He provided me all the vehicle detail, price, photos and assured me there's no games and no hassles. Although, Honda Temecula is pretty far from where I lived, but the price they offered me was the lowest among all the dealers within the 100 miles. So, I drove all the way from Torrance, CA to Honda Temecula. I met Brandon in the dealership and he was professional, respectful, straight to the point, didn't upsell anything! The whole transaction was done in an hour and it was very smooth and easy. I highly recommend DCH Honda of Temecula. A very positive experience with Brandon and the dealership. Please keep up the good work! More
Very poor customer service My wife and I came by to look at the new Honda Civic and the sales associate was very rude, he was very arrogant and treated us like we were wasting o My wife and I came by to look at the new Honda Civic and the sales associate was very rude, he was very arrogant and treated us like we were wasting our time. This is not the first time we have had poor service at DCH of Temecula. I will not purchase a vehicle here and it's unfortunate because Temecula is my home town. The sale associate here give Honda a bad name. They have an attitude that Honda sells itself so why bother with customer service. I'm very disappointed. My ratings below on the managers are a reflection of the sales associates. More
Would not recommend Coming here for service I came in to Bering my fathers 2015 Honda Fit . He is currently active duty so me as his son I want to make sure he is well taken care of. He mention I came in to Bering my fathers 2015 Honda Fit . He is currently active duty so me as his son I want to make sure he is well taken care of. He mention his car started to make a wired noise so I took in the car and they told me they would charge me just to take a look at the car. And in my mind I'm thinking why ? I just want to know what is lose under my fathers car. I mean if you go next door to Toyota there warenty is way more better than Honda Toyota warenty is 2 years or 100,000 miles. They just ended up telling that they are sorry they cannot do nothing for me. So I left. The Honda here in Temecula is over Price and just want to get every Dollar sucked out of you. I do not recommend coming. I suggest going to Escondido. More