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DCH Honda of Temecula

Temecula, CA

4.8
1,150 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,150 reviews

March 14, 2017

Excellent service! Rick was great and provided excellent service. Very friendly, efficient and tries his best to please the customer. He promptly returns calls. This is More

by Honda family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reveles
Mar 14, 2017 -

DCH Honda of Temecula responded

Thank you for your continued support. We love having you as a valued customer and look forward to working with you for years to come. Take care! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

Mar 14, 2017 -

DCH Honda of Temecula responded

Thank you again for your positive review. Do you mind sharing your experience on Yelp, too? We want customers to hear about your feedback! We’d greatly appreciate it and once again, thank you for choosing DCH Honda of Temecula! http://bit.ly/2mGWhIE

January 25, 2017

Worst service I have ever gotten in my life. I will never go back to this Honda of temecula dealership I got the worst service from Edward and his manager Chuck they are horrible people The fir More

by Jenchica87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck and Edward
Jan 26, 2017 -

DCH Honda of Temecula responded

Hi Jennifer, We are very discouraged to hear of the experience you had with us. We sincerely apologize. This is certainly not how we conduct business here. Please let us know if there is anything at all that we can do to assist you or to earn your business. Feel free to reach out to me directly to discuss this matter further if you wish. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

July 05, 2016

I recently went to DCH Honda in Temecula brousing for a car. Everyone that I came into contact with was very helpful. They gave me good information in terms of price and different finance options. While More

by jdgoudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Jul 05, 2016 -

DCH Honda of Temecula responded

Thank you for this awesome review. We're proud to see that our staff provided you with the quality service that you deserved. We appreciate you stopping by and when it comes time for a new car, please let us know. We're here to help! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

June 09, 2016

Great used vehicle found! We've been looking for weeks and no success. Getting really disappointed and frustrated with the dealerships that we went to (refusing to sell the ca More

by JM Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Yelton
Jun 10, 2016 -

DCH Honda of Temecula responded

Dear Valued Customer, We appreciate you taking the time to leave this awesome review! We’re extremely proud of Lorraine and her efforts to ensure that you found the perfect car! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 11, 2016

Found car and great dealer We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the ca More

by Seansparky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wall
May 12, 2016 -

DCH Honda of Temecula responded

Hi Howard Family, Thank you for taking the time to leave this outstanding review. We are so pleased to read that John went above and beyond to make sure your trade-in experience was one you won't soon forget. Thank you for choosing us here at DCH Honda of Temecula and please don't hesitate to ask any questions, should you have any. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 03, 2016

Fantastic Recommend this dealer to anyone! Almost a year later, & glad i never went to another dealer when purchasing my car! Everyone is very helpful! The best More

by Sheilag118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Galat
May 04, 2016 -

DCH Honda of Temecula responded

Hi Sheila, Thank you for this 5-star review! We're extremely pleased to read that our team provided you with a quality car-buying experience and you're still enjoying your vehicle. We appreciate you choosing us here at DCH Honda of Temecula and we hope to see you again soon! Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

May 01, 2016

very poor customer service I came by to look at the 2000 Honda Odyssey to buy it. I will not purchase a vehicle here. The sale associate here give Honda a bad name. He have an a More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Wall
May 09, 2016 -

DCH Honda of Temecula responded

Hi Robert, It's discouraging to read that you didn't receive the quality service that people have come to expect from us here at DCH Honda of Temecula. When you have a moment, please contact me, as I'd like to learn about your experience in further detail. Regards, Kelly Schmidt General Manager (951) 491-2327 kschmidt@dchusa.com

February 25, 2016

Reasonable price and excellent service Purchased a 2016 Honda Pilot EX from DCH Honda Temecula last week. The overall buying experience was very pleasant and easy. Brandon Morse was the s More

by KevinC2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Morse
Feb 26, 2016 -

DCH Honda of Temecula responded

Hi Kevin, Thank you for this 5-Star Review! Brandon is a great salesmen and it's no surprise that helped get you into a new Pilot! Thank you for driving from Torrance to purchase your new Pilot and should you ever need anything, please don't hesitate to ask! Thank You, DCH Honda of Temecula

February 15, 2016

Very poor customer service My wife and I came by to look at the new Honda Civic and the sales associate was very rude, he was very arrogant and treated us like we were wasting o More

by wrestiling1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Schmidt, Don LaFontaine, Danny Galat
February 02, 2016

Would not recommend Coming here for service I came in to Bering my fathers 2015 Honda Fit . He is currently active duty so me as his son I want to make sure he is well taken care of. He mention More

by Moreno12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don LaFontaine, Danny Galat
Feb 26, 2016 -

DCH Honda of Temecula responded

At DCH Honda of Temecula we pride ourselves on our level of service and it's upsetting to learn that our customer satisfaction standards were not upheld during your visit. Please contact General Manager, Kelly Schmidt at (951) 491-2327 at your convenience to discuss this issue, as we're always looking to improve as a dealership. Thank You, DCH Honda of Temecula

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