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DCH Honda of Oxnard
Oxnard, CA
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422 Reviews of DCH Honda of Oxnard
Took my Honda S2000 in for the recalls but when I received my car there were many problems. -Right Tail light did not work, probably a bulb, but it was fine before I brought it in. -Center glove bo received my car there were many problems. -Right Tail light did not work, probably a bulb, but it was fine before I brought it in. -Center glove box would not close with ease, I have to force it in. -Secret compartment is not aligned so when you open it, there is a gap between the front pocket and the trim a round it. -Car was driven for half a mile, why would it be driven for half a mile if it was just for fixing the recalls? -Slight front under bumper scrape on the left side (looking from the front of the car), probably hit a speed bump or something. -Cigarette lighter cover was broken off. -Door step trim panel on passenger side has a missing clip that holds it to the body of the car, (but I just ordered some online so I wouldn't have to bother with it). Clint Stremcha was very nice, since I first came in to make an appointment till the day I picked up my car. When I came to get my car, I checked over everything to make sure it was good, but I found a problem and reported it to Clint. He called over "Sid", or however it is spelled and asked about the cigarette lighter cover being broken off. After, he told me that it was from moving many things around, I just let it go and went back to my car to look for other things. I found out that the glove compartment door and secret compartment pocket was not aligned, so here I come running back to his desk. I explain my situation and he then tells me to come back the following Monday with my car and any other problems so he can fix everything. I'm guessing "Sid" is the guy that was working on my car, he is a terrible repair guy. He should take care of customers's cars better. I had a bad experience, and next time I will be asking for him to not work on my car. But on the bright side, I did get a free car wash and my recalls were fixed. I recommend not having "Sid" work on your car. But that's just my 2 cents. More
If you are in the market for a Honda then you HAVE to If you are in the market for a Honda then you HAVE to visit DCH Honda of Oxnard. I recently purchased my second vehicle from them and again they wher If you are in the market for a Honda then you HAVE to visit DCH Honda of Oxnard. I recently purchased my second vehicle from them and again they where great. When you go there make sure to ask for Ron Anthony. He is extremely knowledgeable, enthusiastic and fun. However, what makes him such a good salesman is he excited to help you find the car you NEED. That's right, even if the car you need is not a brand new one. If the car you NEED is a certified used car he is excited to help you get that one. I guess that's what makes DCH Honda the dealership I will always go to. They have made it their goal to pair every customer with a vehicle that is BEST for them, and it doesn't matter if it's a brand new one or a certified used one. So if you're in the market for a Honda, get over to DCH as fast you can. Ron Anthony is waiting to help you! More
We loved the dealership itself right from the start and Cindy Birch was excellent in every way. She had answers for all of our questions - and as important - is warm and friendly with a terrific sense of Cindy Birch was excellent in every way. She had answers for all of our questions - and as important - is warm and friendly with a terrific sense of humor. She is a top salesperson obviously and we have recommended her to our friends. We'll buy our next car from Cindy at DCH Honda of Oxnard too!!! We actually went to the Toyota Dealership first and the salesman was very impersonal and never even asked us what our names were or told us his. We were so dissatisfied with the interaction that we left and went across the street to the DCH Honda! We had had Toyota's for the last forty years and felt loyal to Toyota. Now we love that we have a Honda and found this Dealership and this Salesperson Cindy Birch! More
We purchased a new 2011 Honda Civic in March 2011. My husband went to the dealership to get the car and came home with the Civic with an after market stereo/navigation system. We traded in a car and ende husband went to the dealership to get the car and came home with the Civic with an after market stereo/navigation system. We traded in a car and ended up financing more than 23,000 with a 9,000 down payment. When I went back to the dealership to finish the paperwork I noticed the aftermarket stereo was 2,200. I asked the finance specialist if the stereo system was covered by the extended warranty covered the stereo. She guaranteed me it was. A little more than two months later the stereo/navigation system went out. I called the dealership and was informed it was not covered and I would have to call a third party for any issues. I called the third party and after almost a week they made arrangements to come out and exchange the system. I also called the salesperson to ask who I should speak with regarding the incorrect information given to me by the finance department. He advised me to call the manager, which I did, but he was unavailable so I left a message. The company came out and changed out the stereo but less than one week later I am now having to call them back because it crashed again. I have never received a call back from the manager of DCH and it has been over a week. I do not recommend buying from this dealership if you want quality in your purchased items or truth in the warranty they sell you. I will continue to attempt to make this right but unfortunately I now have a 2,200 dollar screen in my dash and no music or navigation in my car. Not good for a commuter. Do not buy from this dealership. Update: After 2 more replacement systems, one that did not work and one that was broken upon installation and had bad reception and iPod capabilities, I went to have the stock stereo put into my car. When they were done there was grease on the dash and scratches on the front and seams. The panel on the drivers side where the Bluetooth speaker was is now bent and will not lay flat like it should. They got most of the grease off and I am waiting to hear when they will be replacing the damaged parts in my car. More
Alan was a great sales representative. His service was excellent and I would definitely recommend DCH Honda of Oxnard to anyone looking or in need of a vehicle. All in service was excellent and I would definitely recommend DCH Honda of Oxnard to anyone looking or in need of a vehicle. All in all, I'd say he did a wonderful job in showing me to vehicles in my interest and did not waste any time. More
I started to look at cars a few months ago, but I wanted to buy a car good on gas and I decided to try the Hondas, Rudy was sensational in finding the perfect car for us, thanks to Rudy's manager Charles fo to buy a car good on gas and I decided to try the Hondas, Rudy was sensational in finding the perfect car for us, thanks to Rudy's manager Charles for his advise on financing options, thanks everyone. More
I don't like shopping for cars but going to DCH Honda in Oxnard was a good experience. Cindy Birch was very knowledgeable and fun to work with. Working with pricing with management was not terrible like o Oxnard was a good experience. Cindy Birch was very knowledgeable and fun to work with. Working with pricing with management was not terrible like other experiences that I have had in the past. I would definitely recommend both Cindy and DCH to my friends and family. More
Mr. Timmons was very helpful and answered all our questions. He took time to clarify any misunderstandings and asked questions to ensure he understood what our needs were. He worked with us to negot questions. He took time to clarify any misunderstandings and asked questions to ensure he understood what our needs were. He worked with us to negotiate the price. I have refered family members to this dealership. More
Joe Salazar and team were very friendly and helpful. Overall experience was great and I will absolutely return to this dealership.Joe Salazar was very helpful in the purchase of my new vehicle. His know Overall experience was great and I will absolutely return to this dealership.Joe Salazar was very helpful in the purchase of my new vehicle. His knowledge in the vehicle i purchased was appreciated. Thank you. More
My experience with my salesman, Louie Guevara, was not only one of the best experiences in purchasing/leasing a car, but one of the least painful. He was so friendly and courteous and extremely helpful. H only one of the best experiences in purchasing/leasing a car, but one of the least painful. He was so friendly and courteous and extremely helpful. He knew how to explain things through and was very patient with my questions. I was overall very happy with my lease and will recommend DCH of Oxnard and Louie Guevara to my friends who are looking into purchasing or leasing a vehicle. More