DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear Rickfalvo, Hello and thank you for your feed back! We are pleased you chose DCH Honda of Oxnard to service your automobile needs. Jason and Deanna are two employees that are equally as passionate about delivering customer happiness as they are working for DCH Honda of Oxnard. They both have a background in customer service and pride themselves on offering this to each, and every customer they serve. We apologize about the wait time-it is always good to hear constructive criticism-it helps us to strengthen our areas of improvement. Just to let you know, we are working on a faster way to speed up the ENTIRE process so you and the rest of our customers do not have to experience "coming back to finish their process"! Thank you again, and have fun and safe travels in your new Honda. And if you are ever taking a road trip this season, snap a few photos and send them in with a caption. We love to share our customer's Honda experiences on our social media pages. Sincerely, DCH Honda of Oxnard E-Mail: behernandez@dchhondaofoxnard

DCH Honda of Oxnard responded

Dear Dfausset, Thank you for stopping by DCH Honda of Oxnard and looking at our inventory! We understand that we may not have had what you were looking for at the time, but Ron Anthony provided you with customer service-The DCH Way! It was our pleasure showing you our inventory and answering all of your questions. I am positive you will be hearing from Ron in the future with a car that matches and exceeds all of you needs. Thank you, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear Pam Winter, Hello! First of all we (DCH Honda of Oxnard) would like to thank you for the opportunity to establish trust with you regarding your car buying experience! Ron Anthony is one of DCH Honda of Oxnard's most established, receptive, trusted and popular employees who prides himself on delivering customers happiness The DCH Way! We could not be more excited about your families happiness and your daughter's new journey! We are excited about the opportunity to build and nurture a strong relationship with you and look forward to servicing your Hondas in the future. It would be an honor if you kept us updated on your travels in your new Hondas (your daughters and the Odyssey you are planning on leasing in the future) by sending us travel pictures of you and your Honda. Thank you again and we look forward to seeing you soon! Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear Maktub, Hello! From a women's perspective, the car buying experience can be overwhelming, especially if you are doing it alone-which you did! Bravo! Out of all the dealerships you could have chosen, you chose DCH Honda of Oxnard to not only purchase your vehicle from, but also to change your opinion on the "car-buying" experience-we thank you for this opportunity! Ron Anthony and Lalo Miranda are two of our most experienced sales staff and bring with them superb knowledge of customer service, sales and financing. We are excited that we were able to offer you everything you were looking for regarding you new Honda. We are excited for the opportunity to establish and build a strong relationship with you and invite you to send in pictures of you in your Honda over the years. It is always fun to see where our customers' Hondas take them. Thank you again! Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear Strammie, Hello! We understand that you have dreaded buying a car in the past, however; by choosing DCH Honda of Oxnard and our sales associate Deanna Luis, we have changed your feelings towards the experience. We (Deanna and DCH Honda of Oxnard) were happy to answer all of your questions, cater and change your emotional standpoint regarding the "car-buying" experience and look forward to seeing you SOON! Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear X5nissa, Hello! Thank you for stopping by DCH Honda of Oxnard. Out of all the competition, you chose DCH Honda of Oxnard, and that means the world to us. Deanna Luis comes to DCH Honda of Oxnard with expertise in customer service and she and Honda of Oxnard look forward to seeing you in the near future. It was our (Deanna and DCH Honda of Oxnard) pleasure to assist you and answer all of you questions with integrity! See you soon! Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear fforyou, Hello! Thank you for choosing DCH Honda of Oxnard for your recent car purchase! Moz is one of our newer sales associates, however; he brings with him years of sales expertise. We are happy to know that Moz offered you great customer service and DCH Honda of Oxnard was able to beat all other prices in town for your new Honda! We look forward to our new relationship with you and can't wait for pictures of your Honda travels and the fun and exciting experiences that await you! Make sure you keep a look out for any pictures that you send in as they are posted to our website and social media pages. Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear leannkutin, Thank you for the opportunity for DCH Honda of Oxnard to help make one of your dreams come true! Owning your dream car is such a rewarding and exciting experience and DCH Honda of Oxnard could not be more excited to share it with you. Dwight and Jason are both honest and hardworking sales associates and DCH Honda of Oxnard is lucky to employee them. Thank you again for the opportunity to serve you and DCH Honda of Oxnard looks forward to this exciting, new relationship! Last thing, if you have any photos you would like to share of you and your Honda going on road trips, just send them in for a chance to be featured on our website and/or social media pages. Sincerely, DCH Honda of Oxnard

DCH Honda of Oxnard responded

Dear lorena71, Hello, my name is Beitris Hernandez, Social Media Manager, for DCH Honda of Oxnard-nice to meet you! Thank you for your business and allowing DCH Honda of Oxnard an opportunity to exceed your expectations regarding the "car buying experience". We are happy to hear that Brandon Smith assisted you such outstanding customer service! We intend to continue our relationship with you and provide all of your automotive needs. Sincerely, DCH HONDA OF OXNARD

DCH Honda of Oxnard responded

Dear Jualezza4, Hello, my name is Beitris Hernandez, Social Media Manager for DCH Honda of Oxnard-nice to meet you! Thank you for your business and allowing DCH Honda of Oxnard to set the tone for the automotive sales experience, as I understand this is your first leasing experience. Deanna Luis is a newly added sales associate to the DCH Honda of Oxnard team and she brings with her expertise in customer service. Make sure to send in photos of memorable experiences in your new car so they can be posted on our social media pages and our website. And once again, thank you for the opportunity to start and maintain a strong, professional relationship with you! Sincerely, DCH Honda of Oxnard