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DCH Honda of Oxnard
Oxnard, CA
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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427 Reviews of DCH Honda of Oxnard
April 22, 2015
Great Service, Professional Staff My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I call ahead to get a quote for the recommended service. I recently compared their charges to another highly rated service station closer to me and they were about the same. Fortunately DHC Honda of Oxnard is very good about postal and emailing discount coupons for service, so I'm able to save some hard-earned cash. On my latest service visit, Martin checked for recalls on my vehicle and found an item that was in need of replacement - which was done gratis, of course. This after I'd just checked online with Honda USA and was informed that no recalls were issued on my car, so thanks to Martin for taking the time to check. They have a very customer-friendly service area with waiting room, free coffee and cookies; plus a courtesy shuttle if you need a ride. More
by dpv
Employees Worked With
Martin Esparza
April 10, 2015
2015 Fit Thank you Dwight Beavers for all your help,I love my new Fit.And big Thanks to Tech personnel who went over all the electronics;navigation,hands fre Thank you Dwight Beavers for all your help,I love my new Fit.And big Thanks to Tech personnel who went over all the electronics;navigation,hands free phone,my pandora,lights,etc.He was great. More
by Barb
Employees Worked With
Claudia Coronado, Dwight Beavers
April 03, 2015
2011 honda pilot repair Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended. Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended. More
by tyrone123
Employees Worked With
Paul Vela
March 30, 2015
Very pleasurable experience While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it h While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it happen. They went above and beyond to get us into a vehicle we loved. Thanks Ron for all your service. More
by cdc777
Employees Worked With
Ron Anthony
March 23, 2015
Outstanding Customer Service! Never go anywhere else! We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due to location and are THRILLED to have them as our service provider. They are very thorough, offer impeccable customer service (service advisor, check out and courtesy vehicle driver). We have a 2nd vehicle that is not a Honda and just had a simple oil change completed at another dealership. They could learn a lot from DCH of Honda! DCH even offers FREE Manicures to clients having service on Fridays -yeah! Communication was offered throughout entire service, dropped off and picked up when service completed without any issues. I used a coupon for service and saved $$ and they gave me a detailed report for my next service. I will ALWAYS service my Honda here and if we buy another Honda, we will buy it here too! THANK YOU DCH AND YOUR AMAZING TEAM!!!!!! More
by Melissa
Employees Worked With
Jim - Courtesy Van (AWESOME), Paul Vela
March 22, 2015
Fast and efficient Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if I had two weeks until my next paycheck he was honest with me and said yes. I'm so glad that there are still good people out there! More
by Sam021515
Employees Worked With
Aqui Velasquez
March 18, 2015
Best Experience Ever I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui Velasquez went out of his way to see that I got the the best service ever. He met me when I pulled in, listened to my concerns and since I chose to wait (even tho he offered to arrange a ride home for me), made sure I was kept up to date on the repair process of my car and that I was comfortable during that wait time. My car was ready when he said and returned to me washed and running great. His friendliness, help and concern definitely made me feel like a valued customer. I will be having my service done at DCH Honda Oxnard in the future. More
by Cinbrisk
Employees Worked With
Aqui Velasquez
February 27, 2015
Great Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to buying. But next to it there was an accord. I test drove the si I really liked it. It was out of my price range. So Christian have me and option on an accord. I really liked the accord and the deal. So I went for it. Now I'm driving a 2015 accord and couldn't be happier. Test investment I have ever made. Thank you dch. And a big thanks to Christian for his great customer service. He was a great help and got me a great deal. I would highly recommend him and dch honda for your next purchase on a vehicle More
by sanchezmark92
Employees Worked With
Christian Soza
February 23, 2015
all smiles positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system in the car Very friendly. More
by Kreyes
Employees Worked With
Eric Ordaz, Jonathan Gutierrez
January 14, 2015
Service Dept was not great. I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I also wanted an oil change. I was disappointed that the service department couldn't provide a loaner vehicle as I use my car for work. They told me I could rent a vehicle at the rental place nearby...out of my pocket. Why should I pay to rent a vehicle when the reason I'm dropping my car off is because it's not working or has issues with it's manufacturing? Since I purchased the vehicle, I haven't had any interaction with the dealership. No emails, calls, mailings following up on my experience there. I would have liked to know my purchase was appreciated. It seems since they got the sale, there's no interest in the customer after or the vehicle's performance or maintenance. Last year, I purchased a Honda from a Ventura dealership and the service was outstanding. They followed up to see if things were going well and when I needed service, they provided a loaner. I'm not pleased with the customer service at this dealership and would not recommend it. I suggest driving the extra few miles and go to Ventura. More
by Yolanda
Employees Worked With
I don't recall the salesman.
