DCH Honda of Oxnard
Oxnard, CA
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404 Reviews of DCH Honda of Oxnard
Very pleasurable experience While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it h While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it happen. They went above and beyond to get us into a vehicle we loved. Thanks Ron for all your service. More
Outstanding Customer Service! Never go anywhere else! We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due to location and are THRILLED to have them as our service provider. They are very thorough, offer impeccable customer service (service advisor, check out and courtesy vehicle driver). We have a 2nd vehicle that is not a Honda and just had a simple oil change completed at another dealership. They could learn a lot from DCH of Honda! DCH even offers FREE Manicures to clients having service on Fridays -yeah! Communication was offered throughout entire service, dropped off and picked up when service completed without any issues. I used a coupon for service and saved $$ and they gave me a detailed report for my next service. I will ALWAYS service my Honda here and if we buy another Honda, we will buy it here too! THANK YOU DCH AND YOUR AMAZING TEAM!!!!!! More
Fast and efficient Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if I had two weeks until my next paycheck he was honest with me and said yes. I'm so glad that there are still good people out there! More
Best Experience Ever I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui Velasquez went out of his way to see that I got the the best service ever. He met me when I pulled in, listened to my concerns and since I chose to wait (even tho he offered to arrange a ride home for me), made sure I was kept up to date on the repair process of my car and that I was comfortable during that wait time. My car was ready when he said and returned to me washed and running great. His friendliness, help and concern definitely made me feel like a valued customer. I will be having my service done at DCH Honda Oxnard in the future. More
Great Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to buying. But next to it there was an accord. I test drove the si I really liked it. It was out of my price range. So Christian have me and option on an accord. I really liked the accord and the deal. So I went for it. Now I'm driving a 2015 accord and couldn't be happier. Test investment I have ever made. Thank you dch. And a big thanks to Christian for his great customer service. He was a great help and got me a great deal. I would highly recommend him and dch honda for your next purchase on a vehicle More
all smiles positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system in the car Very friendly. More
Service Dept was not great. I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I also wanted an oil change. I was disappointed that the service department couldn't provide a loaner vehicle as I use my car for work. They told me I could rent a vehicle at the rental place nearby...out of my pocket. Why should I pay to rent a vehicle when the reason I'm dropping my car off is because it's not working or has issues with it's manufacturing? Since I purchased the vehicle, I haven't had any interaction with the dealership. No emails, calls, mailings following up on my experience there. I would have liked to know my purchase was appreciated. It seems since they got the sale, there's no interest in the customer after or the vehicle's performance or maintenance. Last year, I purchased a Honda from a Ventura dealership and the service was outstanding. They followed up to see if things were going well and when I needed service, they provided a loaner. I'm not pleased with the customer service at this dealership and would not recommend it. I suggest driving the extra few miles and go to Ventura. More
Pleasantly surprised I dread buying cars but this time I couldn't believe what a wonderful experience I had with so many different employees at DCHOxnard Honda...from the I dread buying cars but this time I couldn't believe what a wonderful experience I had with so many different employees at DCHOxnard Honda...from the general manager, Nick, to T.J.,Dwight, Mazood,and Neil who brought us the car from Gardena, exceptional service!! I would highly recommend buying a car from this dealership! Thank you again guys...we are so happy with our purchase More
Camacho, R Excellent experience, the best ever when purchasing a car; great deal and friendly staff. I stopped by just to start my search for a new car and left Excellent experience, the best ever when purchasing a car; great deal and friendly staff. I stopped by just to start my search for a new car and left with the car three hours later due to the great deal offered, no need to look elsewhere. Thanks DCH Honda of Oxnard! More
Dealership tries it's best to be accommodating. I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedit I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedite the work so that I don't have to wait too long. They help me keep my baby (2007 Honda) running well. The manicure was a nice touch. Very nice young lady doing the manicures. The service advisor was very helpful. This is a well-run company. Nancy Mitchell More