DCH Honda of Nanuet - Service Center

Great team After a long two weeks of training near Canada, losing my friend/fellow soldier and missing my family. I lost my keys to my car. I didn't realize this After a long two weeks of training near Canada, losing my friend/fellow soldier and missing my family. I lost my keys to my car. I didn't realize this until I got to my car that was parked in Orangeburg NY. After all the training and heart ache I was feeling devastated. I had the car towed to DCH Honda of Nanuet. I made it there at 3:50pm on a Sunday. The parts department closes at 4pm. A woman by the name of Lisa DiZenzo saw me in uniform got on the loud speaker and said no one leaves until this guy gets what he needs. The crew at DCH didn't not hesitate. The level of professionalism and the dedication had me speechless. To Lisa and the guys in the parts department, oh and the lady in the cashiers desk lol thank you guys I'm for ever in your debt. I live in Manhattan but I know I will always be a loyal customer taking the ride up to DCH Honda. More

Well run organization Very impressed with the professionalism shown by Mr. Sanseveri. He estimated length of time waiting very accurately . He answered my many questions a Very impressed with the professionalism shown by Mr. Sanseveri. He estimated length of time waiting very accurately . He answered my many questions as this is 1st new car ever & 1st service. More

Positive experience with overall customer service. The service advisor Guissepe Sanseveri was courteous, friendly and knowledgeable in expediting the maintenance of my Honda CRV. The work was complete The service advisor Guissepe Sanseveri was courteous, friendly and knowledgeable in expediting the maintenance of my Honda CRV. The work was completed in a timely manner. I am very satisfied overall. More

Service Always great honest service. I do not take my vehicles anywhere else. I'm always satisfied with the work and I have no complaints with my dealings whe Always great honest service. I do not take my vehicles anywhere else. I'm always satisfied with the work and I have no complaints with my dealings when it comes to service. More

great and intentive service. Very good staff who realy take care of their customers. Service advisor explained all the workto done and really pleased me. The service area was clea Very good staff who realy take care of their customers. Service advisor explained all the workto done and really pleased me. The service area was clean and the emloyee really attentive to the customers. More

Great service for saturday She was quick and efficient. A very friendly representative of the Honda DCH family. I would recommend her to any Honda customer (New or current). She was quick and efficient. A very friendly representative of the Honda DCH family. I would recommend her to any Honda customer (New or current). More

Great Dealership Service is always willing to help answer questions and explain what is needed in a thorough way. The hours are great, staff is friendly, and work is v Service is always willing to help answer questions and explain what is needed in a thorough way. The hours are great, staff is friendly, and work is very satisfactory. More

Excellent service since 2010 when I bought my Accord Coupe. The entire experience is always consistently efficient & friendly. The longest time I've spent waiting is 1 hour 30 mins and everyone is very accomod The entire experience is always consistently efficient & friendly. The longest time I've spent waiting is 1 hour 30 mins and everyone is very accomodating & knowledgeable. I have just paid off my Honda & I intend to keep driving it for 20 more years! I'm confident that my Accord will serve me well into my retirement in future years & then some. In my estimation, the only great driving experience is with a Honda engine & putting it through its paces. More

"Honest and Superb Customer Service" We would like to convey our heartfelt thanks for the exceptional service that Dominick Garretson have given to us. His customer service is second to We would like to convey our heartfelt thanks for the exceptional service that Dominick Garretson have given to us. His customer service is second to none. More

not good after owners changed I have been servicing two Honda vehicles there for years. All was perfect. Recently I brought my car for a standard oil change and check of bearing w I have been servicing two Honda vehicles there for years. All was perfect. Recently I brought my car for a standard oil change and check of bearing wheels. I did notice new service people. After they replaced the oil they told me that the bearing wheels were not faulty (they were very noisy) and that I had top pay a diagnostics fee. Which I argued. This never happened before. The dealer would tell you that this did not require service and end of story. Fine, I said, and took my car but only after 20 minutes because they could not find my car after the service! Two months later I noticed my oil pressure light would turn on sometimes during driving on curves. I brought it to mechanic. He found very little oil left and very used. He insisted that the oil was NOT changed for a long time! After the ownership change and after the service counselors were replaced, I do not go there any more. Similar situations happened recently to my two friends. More