DCH Honda of Nanuet

Paid $135 and came back 6 times for one same problem! Came in at the end of November for problem related to battery. Car failed to start, dash board kept showing battery low charge. It was a new battery, Came in at the end of November for problem related to battery. Car failed to start, dash board kept showing battery low charge. It was a new battery, but Michael Laterra decided to replace it anyway. I paid $135. Soon after that the same problem came back. In total, I had been back and forth at the dealer 6 times in about 1 month span, for the very same problem. Then, Mike told me they still did not know the problem, and in order for them to diagnose it further I would have to pay at least $500. Of course I said no. I wasted money and so much time and got nothing fixed. They couldn't even return my good battery they took the first time. I am not happy at all and will file a complaint with Honda and Better Business Bureau. More

Help When You Need It Joe Sanservino was a friendly, thorough and helpful Service Rep. He was extremely busy but treated each customer with courtesy and patience. He and Joe Sanservino was a friendly, thorough and helpful Service Rep. He was extremely busy but treated each customer with courtesy and patience. He and staff fixed my problem and handled my special requests. More

Very very good and convenient I get to drop off my car and they gave me a rental car to get back home at no charge to me. That was very convenient for me because I have to go to wo I get to drop off my car and they gave me a rental car to get back home at no charge to me. That was very convenient for me because I have to go to work that day. Mike is the person who took care of me. Mike laterra you are the best. More

Excellent customer servive!!!!!!!! This was my 3rd vehicle leased/purchased from Honda of Nanuet. Cole my salesman and Darren went above and beyond to make my experience exceptional. Th This was my 3rd vehicle leased/purchased from Honda of Nanuet. Cole my salesman and Darren went above and beyond to make my experience exceptional. The level of excellent customer service and knowledge has kept me coming back to this dealership. I have just leased my second CRV, and purchased my son a used car 6 months ago. My experience with the used car sales team was fabulous. They found us the perfect fit for my sons first car. Darren made a life long customer by servicing my family completely. I chose to give this dealership my business because of the wonderful staff. I can buy a Honda anywhere but I will always chose DCH Honda of Nanuet More

Battery Change I had went to the Yonkers Honda service on Yonkers Ave and I had spoken to someone there who wasn't professional and not to mention he wanted to charg I had went to the Yonkers Honda service on Yonkers Ave and I had spoken to someone there who wasn't professional and not to mention he wanted to charge way more for the battery change as well as let me wait 3 hrs for the change. I went to Nanuet Honda and I was told that the change would take only 45 mins even though they had several customers waiting and also the cost was cheaper. They showed professionalism..Richard was awesome so is Tom the manager. The waiting area was clean. I would recommend Nanuet Honda, NY. More

Service Joe was very helpful and accomodating. My car needed brake work and Joe explained what that entailed in sufficient detail and kept me up to date on t Joe was very helpful and accomodating. My car needed brake work and Joe explained what that entailed in sufficient detail and kept me up to date on the progress of the work. Thank You More

Awesome service Great staff! Great prices!😄 Dominick 👍 Dominick Garretson is the key reason why we continue to have our vehicle serviced at DCH Honda. Period. Friendly courteous patient knowledgeable. He i Dominick Garretson is the key reason why we continue to have our vehicle serviced at DCH Honda. Period. Friendly courteous patient knowledgeable. He is my advocate. I have referred many of my colleagues because of him.All have be2 satisfied thus far. More

Friendly, Fast, Caring The sales representative was friendly and caring and funny. Put me at ease and gain my trust. Plus my baby (car) was feeling better and driving like n The sales representative was friendly and caring and funny. Put me at ease and gain my trust. Plus my baby (car) was feeling better and driving like new again. ?? More

Fast, Friendly and Great Service I was helped right away. Very friendly and informative. The service department was excellent. Received a call about the problems very quickly as well I was helped right away. Very friendly and informative. The service department was excellent. Received a call about the problems very quickly as well as fixing the problem . The service rep was great!!! More

ALWAYS HAVE GREAT SERVICE WE ALWAYS USE DCH FOR BOTH MY HONDA CARS I HAVE BEEN A CUSTOMER IN ROCKLAND COUNTY FOR MANY YEARS AND HAVE ALWAYS GOTTEN MY HONDAS AT THIS LOCATION WE ALWAYS USE DCH FOR BOTH MY HONDA CARS I HAVE BEEN A CUSTOMER IN ROCKLAND COUNTY FOR MANY YEARS AND HAVE ALWAYS GOTTEN MY HONDAS AT THIS LOCATION More