DCH Honda of Nanuet

The professionalism is outstanding. Me and my husband are willing to come back to get another car great great customer service and will refer Carlos Rodriguez he is an amazing salesman and he did everything willing to come back to get another car great great customer service and will refer Carlos Rodriguez he is an amazing salesman and he did everything have us leave with a smile . We'll definitely encourage others to check out this dealership. More

Tony was an excellent sales person to do business with. He was informative, professional and very patient. He made sure everything was taken care of effectively and efficiently. I highly recommend Tony. He was informative, professional and very patient. He made sure everything was taken care of effectively and efficiently. I highly recommend Tony. More

Tony was such a pleasure to work with. Friendly, honest and courteous during the entire car buying process. He was attentive to my needs and was able to find me the vehicle I was looking for. I highly rec and courteous during the entire car buying process. He was attentive to my needs and was able to find me the vehicle I was looking for. I highly recommend Tony and Honda of Nanuet to friends and family. More

Fast and friendly service .. would definitely recommend DCH Honda. New facility looks great super clean DCH Honda. New facility looks great super clean More

Sales lady was extremely helpful, got paper work started and had me out fast and efficient. and had me out fast and efficient. More

Tony oparaku is 1 of the best sales guy i have ever buy a car from. Honestly he go above and beyound!!!! Thanks alot me and my wife are so happy about our hrv. Not the bills tho lol. Thanks Tony car from. Honestly he go above and beyound!!!! Thanks alot me and my wife are so happy about our hrv. Not the bills tho lol. Thanks Tony More

Tony is very helpful. He's very patient. Excellent communication . Tony is phenomenal. We will definitely work with him again!!! Thank you Tony. You are awesome!!! communication . Tony is phenomenal. We will definitely work with him again!!! Thank you Tony. You are awesome!!! More

Tony was excellent and I highly recommend working with him to purchase your car. Definitely ask for him. He was very professional and didnt try to upsell me on anything and spent time understanding my nee him to purchase your car. Definitely ask for him. He was very professional and didnt try to upsell me on anything and spent time understanding my needs. He was patient in explaining the cars features and also helping me complete all the documentation. More

This was my second car purchased from Tony. He is always so helpful! He always tries to get me the better deal. Dmitry was also very helpful in giving me the best deal possible! Would recommend them both! V so helpful! He always tries to get me the better deal. Dmitry was also very helpful in giving me the best deal possible! Would recommend them both! Very pleasant to work with! More

My experience of purchasing a new car was tarnished at the end of the transaction and ruined my happiness when I was driving off the lot with my new CRV. The sales experience was great and I will write a the end of the transaction and ruined my happiness when I was driving off the lot with my new CRV. The sales experience was great and I will write a separate review but this one is particularly focused on the Finance manager who mislead and lied to me on multiple occasions. I received an invoice during the process where I asked for certain things to be removed such as Honda Care which I will not use and do not need. When the invoice came back it was off and I was initially happy. When getting the loan for my finance the Finance manager came over with my report and was going over my previous history with me to find a solution. I then let the Finance manger James know that I already have pre-approval with a specific bank that they work with and he assured me he will see it when he runs it through them. Now I'm thinking that all my wishes would be respected and that James will do his due diligence and finish the transaction with integrity, but boy was I wrong. James comes back with a breakdown of the payments and I see a $4,000 warranty on the invoice for the finance and I ask "Where is this warranty from?" and he tells me that it is a warranty the bank adds to protect the vehicle. Now at this moment I am reviewing everything in my head and since I received such great service from the sales person I'm thinking maybe this is something that is true and I accept. The downside of this is that warranty pushed the price of the vehicle up and increased my APR 2% which now has me slated at paying a crazy amount that I didn't even expect. The sad part is I went over the numbers my self with the bank and gave an accurate price to reflect what payments I should expect and this totally messed up everything. One may ask why I got the car still at that moment and to be honest it was because I got seamless service from the sales person and felt that I can trust the Finance Manager James because I thought I was in good hands. When I went to the finance department to sign the paper work I asked several times about that warranty and if I can get it off and he told me "If you pay the car off faster you can get it off". I've heard of horror stories from dealing with Finance Managers before but never thought I'd be caught. I feel so disgusted with this whole situation and the worst part is I live in Connecticut and drove all the way to Nanuet which is a 2 hour drive to purchase this vehicle. I use to live in the area so I felt as if this was home to me but apparently not. Now I have to go back to this dealership drive 2 hours to go and cancel this Honda Care and then drive 2 hours back home feeling disrespected all over again. I really wish that someone reach out to me to discuss this disgusting experience with the finance department. More